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Business Systems & Automation Analyst

We are seeking a proactive and innovative Business Systems & Automation Analyst to join our dynamic team. In this role, you will be instrumental in designing and delivering workflow automation and low/no-code solutions that enhance operational efficiency, improve data quality, and increase visibility across the organization. You will collaborate closely with business and Business Intelligence (BI) stakeholders to assess needs, recommend appropriate tools, and implement comprehensive solutions that streamline processes and support strategic objectives.

Key Responsibilities:

• Design, develop, and implement workflow automation solutions using low/no-code platforms to optimize business processes.
• Partner with business units and BI teams to evaluate operational needs and recommend suitable automation tools and solutions.
• Develop and maintain process automation, forms, document workflows, approval processes, e-signature integrations, portals, and generative AI use cases.
• Conduct needs assessments, gather requirements, and translate them into technical specifications and actionable plans.
• Provide ongoing support, troubleshooting, and optimization of automation solutions to ensure maximum efficiency and effectiveness.
• Stay current with emerging automation technologies and industry best practices to continuously improve solutions and processes.

Skills and Qualifications:

• 3 to 10 years of experience in business systems, process automation, or related fields.
• Hands-on experience with platforms such as Microsoft Power Platform (Power Automate, Power Apps, Power BI), CRM tools, and analytics solutions.
• Strong problem-solving skills with the ability to analyze complex processes and develop innovative automation solutions.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Knowledge of workflow design, process mapping, and documentation best practices.
• Ability to manage multiple projects simultaneously and deliver results within deadlines.
• Familiarity with e-signature solutions, portal development, and generative AI applications is a plus.

Join our organization and be part of a forward-thinking culture that values innovation, continuous learning, and professional growth. We offer a collaborative environment where your expertise will directly impact our operational excellence and strategic success.

About Providence Anesthesiology Associates

Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates (PAA) is an independent physician owned practice compromised of over 150 anesthesiologists. Founded in 1991, PAA provides anesthesia and perioperative care at numerous healthcare facilities throughout North and South Carolina, serving more than 246,000 patients annually.

Why work for PAA?

• PAA continues to experience impressive growth and success. Our anesthesiologists are among the most elite in their field.
• Our physicians are committed to providing the best culture and experience to their employees. Awarded one of the Top Workplaces, PAA’s core values include commitment, accountability, performance, integrity, transparency, adaptability, and leadership. We do what’s right and don’t compromise.

What’s in it for you?

• Strong workplace culture. We care about each other as people. We build relationships and connections beyond the time spent on the job. We offer a supportive, highly team-oriented work environment.
• We provide competitive total rewards including salary, benefits – Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.
• We want you to succeed and our employer to employee relationship is proven to help you reach your goals and the goals of PAA.

What else should you know?

• Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status.
• PAA participates in E-Verify. E-Verify is an internet-based system that compares the information you provide on the Form I-9 with information from the Social Security Administration and Department of Homeland Security records.