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Automation Analyst Jobs (NOW HIRING)

HomeServe

Automation Analyst

Chattanooga, TN · On-site

$101.15K - $134.87K/yr

As the Automation Analyst, you will be a pivotal force in executing business analysis activities for complex, cross-functional, and mission-critical feature delivery, with a specific focus on ...

HomeServe USA

Automation Analyst

Norwalk, CT

As the Automation Analyst, you will be a pivotal force in executing business analysis activities for complex, cross-functional, and mission-critical feature delivery, with a specific focus on ...

HomeServe USA

Automation Analyst

Chattanooga, TN

As the Automation Analyst, you will be a pivotal force in executing business analysis activities for complex, cross-functional, and mission-critical feature delivery, with a specific focus on ...

Alabama ONE

Automation Analyst

Birmingham, AL · On-site

The Automation Analyst is responsible for identifying, designing, and implementing automation solutions to streamline financial processes, improve efficiency, and enhance accuracy. The role involves ...

Diablo Convoy

AI Automation Analyst

Spring, TX

$130K - $150K/yr

We are seeking a detail-oriented AI Analyst / AI Automation Specialist to support AI-driven data analysis, document processing, automation workflows, and reporting initiatives. This role focuses on ...

Diablo Convoy

AI Automation Analyst

Spring, TX · On-site

$130K - $150K/yr

We are seeking a detail-oriented AI Analyst / AI Automation Specialist to support AI-driven data analysis, document processing, automation workflows, and reporting initiatives. This role focuses on ...

JBA International

Automation Analyst I

Napa, CA

Essential Functions Automation Analysis and Development Lead all phases of system design, development, testing and support. Provide status updates, work plans, written documentation, and training.

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Automation Analyst information

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$55.5K

$93.7K

$157.5K

How much do automation analyst jobs pay per year?

As of May 31, 2026, the average yearly pay for automation analyst in the United States is $93,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automation Analyst, and why are they important?

To thrive as an Automation Analyst, you need a solid background in process analysis, scripting or programming, and a relevant degree in computer science, engineering, or a related field. Familiarity with automation tools such as UiPath, Blue Prism, or Automation Anywhere, as well as experience with workflow management systems and process mapping software, is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills set standout professionals apart in this role. These skills and qualities are crucial for identifying automation opportunities, designing efficient solutions, and collaborating across teams to drive process improvements.

How does an Automation Analyst typically collaborate with other departments to implement process improvements?

Automation Analysts frequently work cross-functionally, partnering with IT, operations, and business process teams to identify inefficiencies and develop automation solutions. They gather requirements from stakeholders, map existing workflows, and communicate technical concepts clearly to both technical and non-technical team members. Regular meetings and feedback sessions are common to ensure that automated solutions align with business objectives and user needs. This collaborative approach not only streamlines processes but also fosters a culture of continuous improvement within the organization.

What are Automation Analysts?

Automation Analysts are professionals who evaluate business processes and identify opportunities for automation to improve efficiency and reduce manual effort. They work closely with various departments to analyze workflows, design automated solutions, and implement software tools such as Robotic Process Automation (RPA). Automation Analysts also test and monitor automated processes to ensure they meet organizational goals, maintain quality, and comply with standards. Their role is crucial in helping companies streamline operations and drive digital transformation.

What is the difference between Automation Analyst vs Data Analyst?

AspectAutomation AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like UIPath, Blue PrismBachelor's in Statistics, Mathematics, or related; certifications like Microsoft Excel, Tableau
Work EnvironmentIT departments, automation teams, process improvement projectsBusiness intelligence, data reporting, analytics teams
Employer & Industry UsageManufacturing, finance, healthcare, technologyMarketing, finance, healthcare, consulting

Automation Analysts focus on designing and implementing automation solutions to streamline processes, often working closely with IT teams. Data Analysts interpret data to support decision-making through reports and visualizations. While both roles require analytical skills, Automation Analysts specialize in automation tools and workflows, whereas Data Analysts focus on data analysis and insights.

More about Automation Analyst jobs
What cities are hiring for Automation Analyst jobs? Cities with the most Automation Analyst job openings:
What states have the most Automation Analyst jobs? States with the most job openings for Automation Analyst jobs include:
What job categories do people searching Automation Analyst jobs look for? The top searched job categories for Automation Analyst jobs are:
Automation Analyst jobs near you
Infographic showing various Automation Analyst job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 73% Physical, 8% Hybrid, and 19% Remote job distribution, with an average salary of $93,651 per year, or $45 per hour.
Automation Analyst

Automation Analyst

HomeServe

Chattanooga, TN • On-site

$101.15K - $134.87K/yr

Full-time

Posted 24 days ago

HomeServe rating

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

74th of 217 rated repair and maintenance companies

Job description

Position Overview:
As the Automation Analyst, you will be a pivotal force in executing business analysis activities for complex, cross-functional, and mission-critical feature delivery, with a specific focus on automation to streamline operations and enhance customer service. Your primary responsibility will be to capture the evolving needs of the business and carefully defining the requirements. You will work daily with the Product Owner(s), the relative Stakeholders and the necessary IT & Telephony teams. This will involve gathering information necessary to model current and future state business processes, documenting business/system requirements, and establishing rules that enable the design and development of solutions focused on automation. This role requires a forward-thinking individual who is excited by the latest technologies and innovations. As an individual you will need to be proactive, self-motivated, and a problem solver.
The Automation Analyst is expected to be a visionary, constantly seeking out and applying the latest technologies and innovations, such as General AI, to drive the digital transformation of business operations and deliver exceptional customer experiences. You will be a role model/mentor for other Automation Analysts within the team, to ensure we are producing high-quality requirements at pace.
Your main goal is feeding the agile scrum team with well-defined and accurately sized work; this will support rapid and consistent delivery to deflect calls away from the contact center, reducing their Average Handle Times (AHT), improve call routing, reducing repeat callers, drive up revenue and improve Save and Sales conversion rates.
Responsibilities:
  • Apply a broad knowledge of business applications and system software for end-to-end auditing and analysis of key business processes with a focus on identifying opportunities to improve systems availability, reliability, efficiency, performance, and overall service that will lead to direct cost savings.
  • Work closely with business area liaison or subject matter experts (SME) to scope and determine needs regarding business processes and functionality to draft, finalize, and update business requirements and user stories in alignment with change management procedures, throughout the life of the project.
  • Work in collaboration with the PO's to effectively evaluate feature value, technical dependencies, risk, effort to support PI and sprint planning efforts.
  • Provide advice and support to other less experienced Automation Analysts, acting as a point of contact.
  • Define and create UAT scenarios using standard methodologies (e.g. use cases, flow charts, etc.); work with business partners and technical staff to assist in problem solving efforts to assure that testing is completed efficiently and timely with high quality outcomes.
  • Demonstrate understanding of Google Dialogue and effective conversation flows, and associated call analytics tools, to help you to create detailed quality requirements for the enhancement and refinement within conversational AI applications.
  • Act as a liaison between business units, Application Development, and Application Support staff. Facilitate exceptional communication and knowledge transfer where required to accomplish work more effectively, efficiently, and with increased quality and reliability.
  • Maintain a level of technical awareness to retain an understanding of emerging and existing technologies and their functional capability.
  • Utilize business experience and skills to assess and advise on the practicability of alternatives, marrying up technical limitations with operational realities.
  • Call out risks and proactively mitigate delivery blockers

Essential Functions:
Essential Job Function
% of Time on Function
Automating business processes
35%
Managing the automation demand pipeline
20%
Collaborating with colleagues
30%
Evaluating business processes
15%
Total
100%
Job Requirements:
  • Bachelor's degree or equivalent experience preferred.
  • 2-5+ years experience in Business Analysis methodologies and deliverables such as: Business Process Management (BPM), requirements solicitation and documentation (JAD/JAR), Use Cases, ROI analysis, and business case development.
  • Strong Relationship Management skills; strong client management.
  • Analytical, inter-personal and presentation skills.
  • Dynamic individual with the ability to take on multiple initiatives with short timeframes.
  • Integrate automation workflows into existing business processes and business applications using RPA.
  • CCBA certification or similar is highly regarded, with additional consideration for candidates possessing in-depth knowledge of the HomeServe industry, its unique processes, and product offerings.
  • Experience with SQL is a bonus, particularly in the context of analyzing HomeServe business data.
  • Familiarity with the HomeServe market, competitive landscape, and customer needs is considered an advantage, enabling the candidate to contribute effectively to projects within this domain.

Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Salary Range (Norwalk, CT): $101,150.69 - $134,867.58
Salary Range (Chattanooga, TN): $82,759.65 - $110,346.20
Annual Bonus Potential: 10%
HomeServe USA is an equal opportunity employer.
#HUSA #LI-NM1 #LI-ONSITE
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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