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Auto Parts Counter Jobs (NOW HIRING)

... opening in our busy Parts Department for a dependable counter person. We are seeking an ... auto parts - Shifting into a high gear and bringing a high energy to our fast-paced stores ...

... opening in our busy Parts Department for a dependable counter person. We are seeking an ... auto parts - Shifting into a high gear and bringing a high energy to our fast-paced stores ...

... opening in our busy Parts Department for a dependable counter person. We are seeking an ... auto parts - Shifting into a high gear and bringing a high energy to our fast-paced stores ...

Counter Sales - Napa Auto Parts

Ayer, MA · On-site

$18.25 - $23.50/hr

NAPA Auto Parts Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers. Our KnowHow is the reason our customers ...

Paid time off Join Our Team as a Parts Counter Salesperson - Automotive Enthusiasts Welcome! Are ... At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our ...

Join Our Team as a Parts Counter Salesperson - Automotive Enthusiasts Welcome! Are you passionate ... At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our ...

Join Our Team as a Parts Counter Salesperson - Automotive Enthusiasts Welcome! Are you passionate ... At NAPA, we are more than just an auto parts store - we are a close-knit family! For 50+ years our ...

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Auto Parts Counter information

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$11

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$31

How much do auto parts counter jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for auto parts counter in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Parts Counter, and why are they important?

To thrive as an Auto Parts Counter, you need strong product knowledge of automotive parts, inventory management skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, automotive catalog software, and basic computer skills are important for daily operations. Excellent customer service, communication, and problem-solving abilities help you effectively assist customers and collaborate with team members. These skills are crucial for ensuring accurate parts identification, efficient sales transactions, and a positive customer experience in a fast-paced retail environment.

What are the duties of a parts counter person?

A parts counter person is responsible for assisting customers in identifying and locating auto parts, processing sales transactions, and maintaining inventory records. They often use computer systems and parts catalogs to ensure accurate orders and may provide technical advice on part compatibility. Good communication skills and knowledge of automotive parts are essential for this role.

What are some common challenges faced by Auto Parts Counter professionals, and how can they be managed effectively?

Auto Parts Counter professionals often face challenges such as identifying the correct parts for a wide variety of vehicles, managing inventory efficiently, and handling high customer demand during peak hours. Staying organized, utilizing up-to-date parts catalogs, and developing strong communication skills are key to overcoming these obstacles. Additionally, collaborating closely with the service team and attending regular training sessions can help ensure accuracy and enhance customer satisfaction.

Is a parts counter job stressful?

A parts counter job can be stressful due to fast-paced environments, managing multiple customer requests, and maintaining inventory accuracy. Success often depends on organizational skills, product knowledge, and the ability to handle customer interactions calmly. The level of stress varies based on the workplace and individual experience.

Is certification needed for parts counter jobs?

Certification is not typically required for auto parts counter jobs, but having certifications such as ASE (Automotive Service Excellence) can enhance credibility and job prospects. Employers often value knowledge of auto parts, customer service skills, and familiarity with inventory management tools. Some positions may prefer or require specific training or certifications depending on the employer.

What does an Auto Parts Counter person do?

An Auto Parts Counter person assists customers in finding and purchasing the correct automotive parts and accessories. They work at the parts counter in auto parts stores or dealerships, helping both retail customers and mechanics by looking up parts, checking inventory, and processing orders. They also handle returns, provide product advice, and maintain records of sales and stock levels. Excellent customer service skills and a good knowledge of automotive systems are important for this role.

How to prepare for a parts counter job interview?

To prepare for a parts counter job interview, research common automotive parts and terminology, and be ready to demonstrate customer service skills. Familiarity with inventory management systems and basic mechanical knowledge can also be beneficial. Practice answering questions about handling customer inquiries and working in a fast-paced environment.

What is the difference between Auto Parts Counter vs Auto Parts Sales Associate?

AspectAuto Parts CounterAuto Parts Sales Associate
CredentialsHigh school diploma, some certificationsHigh school diploma, certifications optional
Work EnvironmentIn-store, customer service, inventory managementIn-store, customer interaction, sales focus
Employer & Industry UsageAuto parts stores, dealershipsAuto parts stores, dealerships, repair shops
Search & Comparison IntentUnderstanding roles, job requirementsSimilar roles, career options in auto sales

Auto Parts Counter and Auto Parts Sales Associate roles often overlap, focusing on customer service and auto parts knowledge. The main difference lies in the job focus: the Auto Parts Counter role emphasizes inventory management and assisting customers at the counter, while the Auto Parts Sales Associate may have a broader sales responsibility, including upselling and customer engagement. Both positions require similar credentials and are common in auto parts retail environments.

More about Auto Parts Counter jobs
What cities are hiring for Auto Parts Counter jobs? Cities with the most Auto Parts Counter job openings:
What states have the most Auto Parts Counter jobs? States with the most job openings for Auto Parts Counter jobs include:
Infographic showing various Auto Parts Counter job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,938 per year, or $21.1 per hour.
Auto Parts Counter Professional

Auto Parts Counter Professional

Tri-State Enterprises, Inc

Odessa, TX • On-site

$12 - $13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Tri-State Enterprises, Inc. rating

6.0

Company rating: 6.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

306th of 368 rated retail wholesalers


Job description

Company Overview
Driven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback-which guide everything we do.
Position Summary
As an Auto Parts Counter Professional, you will be responsible for assisting customers in locating, selecting, and purchasing auto parts and accessories. You will provide expert advice, excellent customer service, and ensure that the right parts are accurately identified, ordered, and delivered. The ideal candidate will have a solid knowledge of automotive parts, exceptional communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
Customer Service
  • Greet and assist customers in person, over the phone, or online, providing information about auto parts and accessories.
  • Help customers identify the parts they need by asking questions and cross-referencing part numbers, vehicle models, and other specifications.
  • Provide recommendations for alternative parts, upgrades, or additional products based on customer needs.
  • Resolve customer complaints or concerns in a professional and efficient manner.

Parts Ordering & Inventory
  • Accurately enter parts orders into the system and ensure they are processed quickly.
  • Verify availability of parts and order out-of-stock items from suppliers as needed.
  • Assist in maintaining the inventory by organizing parts and keeping the parts counter stocked with the most commonly requested items.
  • Assist with restocking and organizing inventory in the warehouse, ensuring accurate labeling and proper storage.

Product Knowledge & Sales
  • Maintain up-to-date knowledge of automotive parts, accessories, and tools, as well as new products in the market.
  • Use product knowledge to upsell or cross-sell parts, accessories, and services to customers.
  • Conduct outbound calls to existing customers to promote new products, notify them of promotions, and build lasting customer relationships.
  • Stay informed about promotions, discounts, and company sales events to offer the best deals to customers.

Order Fulfillment & Shipping
  • Prepare parts orders for pickup or delivery, ensuring the correct items are included and packaged properly.
  • Assist in organizing shipments and deliveries to customers and repair shops as needed.

Administrative Duties
  • Process returns and exchanges in accordance with company policies.
  • Keep accurate records of sales transactions and inventory movements.
  • Assist in tracking sales goals and store performance.

Safety & Cleanliness
  • Ensure that the parts counter area is clean, organized, and presentable.
  • Follow all safety protocols, including handling hazardous materials (e.g., chemicals, oils), and maintain a safe work environment.

Other Duties
  • Perform other duties as assigned.

Required Qualifications
  • High school diploma or equivalent
  • 1-2 years of experience in retail or automotive parts sales
  • Strong knowledge of automotive parts, tools, and accessories
  • Excellent customer service, communication, and interpersonal skills
  • Proficiency in using POS systems and inventory tools
  • Ability to lift up to 50 lbs. and stand for extended periods

Preferred Qualifications
  • College coursework or certification in automotive or sales
  • Experience with inventory software or vendor systems

Core Competencies
  • Customer Focus
  • Product Knowledge
  • Problem Solving
  • Communication
  • Attention to Detail
  • Team Collaboration
  • Time Management

Work Environment and Physical Demands
  • Ability to stand for long periods
  • Ability to lift up to 50 lbs.
  • Warehouse and retail environment

Additional Requirements
  • Candidates must meet employment eligibility requirements as established by U.S. federal law.
  • Employment is contingent upon a conditional offer and the successful completion of a background check and, where permitted by law, a drug screening.

Compensation & Benefits
Driven Distribution Group offers competitive pay and a comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • Flexible Spending Accounts
  • Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Voluntary Benefits
  • Paid Parental Leave
  • Employee Assistance Program
  • Employee Referral Program
  • 401(k) with company match
  • Paid time off (PTO), sick leave, and holidays
  • Safety shoe reimbursement program
  • Employee discount program for auto parts

Reasonable Accommodations
Driven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Other Duties
This job description highlights the primary responsibilities of the role but is not intended to cover every task. Duties, responsibilities, and activities may be adjusted from time to time to support business needs, consistent with applicable laws.
Equal Employment Opportunity
We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. We are committed to providing a workplace that is inclusive, respectful, and supportive for all employees.
Texting Privacy Policy and Information:
  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.
  • Msg & data rates may apply.
  • OPT out at any time by texting "Stop".

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