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$11

$21

$31

How much do auto parts counter jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for auto parts counter in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Parts Counter, and why are they important?

To thrive as an Auto Parts Counter, you need strong product knowledge of automotive parts, inventory management skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, automotive catalog software, and basic computer skills are important for daily operations. Excellent customer service, communication, and problem-solving abilities help you effectively assist customers and collaborate with team members. These skills are crucial for ensuring accurate parts identification, efficient sales transactions, and a positive customer experience in a fast-paced retail environment.

What are the duties of a parts counter person?

A parts counter person is responsible for assisting customers in identifying and locating auto parts, processing sales transactions, and maintaining inventory records. They often use computer systems and parts catalogs to ensure accurate orders and may provide technical advice on part compatibility. Good communication skills and knowledge of automotive parts are essential for this role.

What are some common challenges faced by Auto Parts Counter professionals, and how can they be managed effectively?

Auto Parts Counter professionals often face challenges such as identifying the correct parts for a wide variety of vehicles, managing inventory efficiently, and handling high customer demand during peak hours. Staying organized, utilizing up-to-date parts catalogs, and developing strong communication skills are key to overcoming these obstacles. Additionally, collaborating closely with the service team and attending regular training sessions can help ensure accuracy and enhance customer satisfaction.

Is a parts counter job stressful?

A parts counter job can be stressful due to fast-paced environments, managing multiple customer requests, and maintaining inventory accuracy. Success often depends on organizational skills, product knowledge, and the ability to handle customer interactions calmly. The level of stress varies based on the workplace and individual experience.

Is certification needed for parts counter jobs?

Certification is not typically required for auto parts counter jobs, but having certifications such as ASE (Automotive Service Excellence) can enhance credibility and job prospects. Employers often value knowledge of auto parts, customer service skills, and familiarity with inventory management tools. Some positions may prefer or require specific training or certifications depending on the employer.

What does an Auto Parts Counter person do?

An Auto Parts Counter person assists customers in finding and purchasing the correct automotive parts and accessories. They work at the parts counter in auto parts stores or dealerships, helping both retail customers and mechanics by looking up parts, checking inventory, and processing orders. They also handle returns, provide product advice, and maintain records of sales and stock levels. Excellent customer service skills and a good knowledge of automotive systems are important for this role.

How to prepare for a parts counter job interview?

To prepare for a parts counter job interview, research common automotive parts and terminology, and be ready to demonstrate customer service skills. Familiarity with inventory management systems and basic mechanical knowledge can also be beneficial. Practice answering questions about handling customer inquiries and working in a fast-paced environment.

What is the difference between Auto Parts Counter vs Auto Parts Sales Associate?

AspectAuto Parts CounterAuto Parts Sales Associate
CredentialsHigh school diploma, some certificationsHigh school diploma, certifications optional
Work EnvironmentIn-store, customer service, inventory managementIn-store, customer interaction, sales focus
Employer & Industry UsageAuto parts stores, dealershipsAuto parts stores, dealerships, repair shops
Search & Comparison IntentUnderstanding roles, job requirementsSimilar roles, career options in auto sales

Auto Parts Counter and Auto Parts Sales Associate roles often overlap, focusing on customer service and auto parts knowledge. The main difference lies in the job focus: the Auto Parts Counter role emphasizes inventory management and assisting customers at the counter, while the Auto Parts Sales Associate may have a broader sales responsibility, including upselling and customer engagement. Both positions require similar credentials and are common in auto parts retail environments.

More about Auto Parts Counter jobs
What cities are hiring for Auto Parts Counter jobs? Cities with the most Auto Parts Counter job openings:
What states have the most Auto Parts Counter jobs? States with the most job openings for Auto Parts Counter jobs include:
What job categories do people searching Auto Parts Counter jobs look for? The top searched job categories for Auto Parts Counter jobs are:
Auto Parts Counter jobs near you
Infographic showing various Auto Parts Counter job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,938 per year, or $21.1 per hour.
NAPA Auto Parts Counter Sales

NAPA Auto Parts Counter Sales

NAPA AUTO PARTS

Egg Harbor City, NJ • On-site

$17 - $19/hr

Full-time

Posted 5 days ago

Job description

Counter Sales:
Are you looking for a great opportunity to gain the NAPA KnowHow? Join the winning team at your local NAPA Auto Parts Store!
NAPA Auto Parts Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long-standing customers. Our KnowHow is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality
Must have weekend availability
What's in it for me?
  • Free Uniforms (T-shirts)
  • Employee Discount
  • Flexible Work Schedule
  • Fun Work Environment
  • Traditional Benefit Package (as applicable)
  • Primary responsibilities include:

Assist customers with their auto parts questions and needs, either in person or via the telephone
Handle cash and other purchasing transactions
Operate the electronic and paper cataloging system to retrieve up to date parts information
Effectively communicate features, benefits and warranty policy information to customers
Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
Required skills include:
  • Must be at least 18 years old
  • High School diploma or equivalent
  • Prior automotive experience required, ASE Certification is a plus
  • Ability to work a flexible schedule to include some weekends, evenings and holidays
  • Must enjoy working with people in a fast-paced and exciting environment

We are proud of our NAPA team and ready to share the KnowHow! Apply to start your career with your local NAPA Auto Parts store today.
NAPA Auto Parts logo

About NAPA Auto Parts

Sourced by ZipRecruiter

At NAPA, we prioritize the well-being of our employees, believing that a healthy work-life balance is essential for achieving our goals. Join our team and become a part of a company that values its people. Our NAPA Auto Parts stores and Auto Care centers serve as a vital link, connecting professional automotive technicians, at-home mechanics, and everyday drivers with top-quality parts, accessories, and car care products. We ensure their vehicles and garage equipment perform safely and efficiently, instilling confidence as they hit the road. As a team passionate about both people and auto parts, NAPA Auto Parts offers a fulfilling and exciting career journey. Explore endless opportunities in our dynamic and people-focused company.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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