ZipRecruiter

Log In

1

Audi Service Advisor Jobs in Indiana (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsAudi Service Advisor JobsAudi Service Advisor Jobs in Indiana

Audi Service Advisor information

See Indiana salary details

$11

$24

$43

How much do audi service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for audi service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Service Advisor?

To thrive as an Audi Service Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring automotive certifications. Familiarity with dealership management systems (DMS), service scheduling software, and Audi-specific diagnostic tools is often required. Exceptional communication, active listening, and problem-solving abilities help build trust with customers and ensure smooth service operations. These skills and qualities are vital for delivering a premium customer experience, ensuring efficient workflow, and maintaining customer loyalty in a competitive automotive market.

What are some common challenges faced by an Audi Service Advisor and how can they be effectively managed?

Audi Service Advisors often encounter challenges such as balancing multiple customer requests, communicating complex technical information, and managing expectations regarding repair timelines and costs. Success in this role requires strong organizational skills, clear communication, and a customer-centric approach. Advisors can address these challenges by staying proactive with updates, collaborating closely with technicians, and leveraging dealership systems to streamline workflow. Continuous training on Audi products and dealership processes also helps ensure high-quality service and customer satisfaction.

What is the difference between Audi Service Advisor vs Automotive Service Advisor?

AspectAudi Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; dealership-specific training; knowledge of Audi modelsHigh school diploma; general automotive training; certifications like ASE helpful
Work EnvironmentLuxury dealership; specialized in Audi vehiclesVarious automotive service centers; general industry environment
Industry UsagePrimarily in luxury brand dealershipsAcross independent shops and dealerships
Job FocusCustomer service, vehicle repair scheduling, product knowledgeCustomer communication, repair order management, sales

Both roles involve customer interaction and vehicle service coordination, but Audi Service Advisors focus on luxury Audi vehicles within dealership settings, requiring specialized knowledge. Automotive Service Advisors work across various brands and environments, with broader automotive knowledge. The choice depends on the work environment and brand specialization.

Do Audi Service Advisors get paid more than mechanics?

Audi Service Advisors typically earn higher base salaries and commissions compared to mechanics, as their role involves customer service, sales, and administrative tasks. Mechanics usually receive hourly wages or flat rates for repairs, while Service Advisors' compensation often includes performance-based incentives. Compensation can vary based on experience, location, and dealership policies.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts they generate. Their compensation often depends on the dealership or shop, and they may also receive benefits such as health insurance and paid time off. Strong communication skills and product knowledge can help increase their earning potential.

How hard is it to be an Audi Service Advisor at a dealership?

Becoming an Audi Service Advisor involves strong communication skills, technical knowledge of vehicles, and customer service experience. The role can be demanding due to managing multiple customer needs, coordinating repairs, and meeting sales goals, often requiring certification and familiarity with dealership management systems.

What are popular job titles related to Audi Service Advisor jobs in Indiana?

For Audi Service Advisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Audi Service Advisor jobs in Indiana look for?

The top searched job categories for Audi Service Advisor jobs in Indiana are:

Audi Service Advisor jobs near you
Infographic showing various Audi Service Advisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Production Manger /Dispatcher

Audi - Tom Wood Audi of Indianapolis, Indy

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary

Tom Wood Audi is seeking a highly organized and results-driven Production Manager / Dispatcher to oversee the daily workflow of our service department. This role is responsible for maximizing technician productivity, efficiently dispatching repair orders, managing shop capacity, monitoring work-in-progress, and ensuring an exceptional experience for both customers and team members.

The ideal candidate thrives in a fast-paced environment, communicates effectively with service advisors, technicians, and parts personnel, and is committed to achieving operational excellence while embodying the Tom Wood Core Values of Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity.

Essential Responsibilities

Shop Workflow Management

  • Dispatch repair orders to technicians based on skill level, certifications, workload, and efficiency.
  • Monitor daily shop productivity and labor utilization.
  • Balance technician workloads to maximize shop throughput and minimize downtime.
  • Coordinate and prioritize customer-pay, warranty, internal, and express service work.
  • Ensure repair orders move efficiently through the service process.

Production Oversight

  • Track vehicle progress from write-up through delivery.
  • Identify and resolve bottlenecks affecting production.
  • Work closely with Service Advisors to provide real-time updates on repair status.
  • Ensure promised completion times are achieved whenever possible.
  • Monitor technician efficiency, proficiency, and workflow opportunities.

Communication & Coordination

  • Collaborate with Service Advisors, Technicians, and Parts Department personnel to ensure repairs are completed timely and accurately.
  • Assist in maintaining clear communication regarding parts delays, technician availability, and customer expectations.
  • Facilitate daily shop production meetings and workflow reviews.
  • Escalate concerns impacting customer satisfaction or operational efficiency.

Quality & Compliance

  • Verify repair orders contain proper documentation and technician assignments.
  • Ensure warranty and manufacturer requirements are followed.
  • Support adherence to Audi and dealership service standards.
  • Promote a safe, organized, and productive work environment.
  • Maintain compliance with all company policies and procedures.

Leadership Support

  • Assist the Service Manager in achieving departmental goals.
  • Support technician development by identifying training opportunities.
  • Help foster a positive, collaborative culture focused on teamwork and accountability.
  • Lead by example through professionalism, consistency, and strong organizational skills.

Qualifications

Required

  • Previous dispatching, shop foreman, lead technician, or service management experience preferred.
  • Strong understanding of dealership service operations.
  • Excellent organizational and multitasking abilities.
  • Strong communication and problem-solving skills.
  • Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar).
  • Ability to analyze workflow and make real-time operational decisions.
  • Valid driver's license with an acceptable driving record.

Preferred

  • Experience with Audi, Volkswagen, or luxury automotive brands.
  • Knowledge of warranty processes and manufacturer requirements.
  • Leadership or supervisory experience in a fixed operations environment.
  • 3+ years of automotive dealership service experience

Key Performance Indicators (KPIs)

  • Technician Productivity
  • Technician Efficiency
  • Labor Sales Growth
  • Repair Order Cycle Time
  • Hours Per Repair Order
  • Customer Satisfaction (CSI)
  • On-Time Vehicle Delivery
  • Shop Capacity Utilization
  • Warranty Compliance

Physical Requirements

  • Ability to walk the service drive and shop frequently.
  • Ability to stand for extended periods.
  • Occasional lifting up to 25 pounds.
  • Ability to work in a fast-paced dealership environment.

Why Work Here?

At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.

 

What Makes Us Different?

  • A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
  • Opportunities to advance across multiple industries and locations
  • A culture that values your contributions and celebrates success
  • Comprehensive benefits designed to support you and your family

What We Offer

  • Paid Time Off & Vacation
  • Paid Holidays
  • Medical, Dental & Vision Coverage
  • 401(k) with Company Match
  • Life & Disability Insurance
  • Professional Training & Career Development
  • Tuition Reimbursement
  • Service Awards
  • Opportunities for Advancement

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.

Apply