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Audi Service Advisor Jobs in Indiana (NOW HIRING)

Audi

Audi Express Technician

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tom Wood Audi is currently searching for motivated and detail-oriented Express Technicians to join ... Communicate findings clearly with service advisors to support customer recommendations * Maintain a ...

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Audi Service Advisor information

See Indiana salary details

$11

$24

$43

How much do audi service advisor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for audi service advisor in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Service Advisor?

To thrive as an Audi Service Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring automotive certifications. Familiarity with dealership management systems (DMS), service scheduling software, and Audi-specific diagnostic tools is often required. Exceptional communication, active listening, and problem-solving abilities help build trust with customers and ensure smooth service operations. These skills and qualities are vital for delivering a premium customer experience, ensuring efficient workflow, and maintaining customer loyalty in a competitive automotive market.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions based on the sales they generate, such as repairs and services. They may also receive bonuses for meeting performance targets and often work in a retail automotive environment where customer service and sales skills are important.

What is the difference between Audi Service Advisor vs Automotive Service Advisor?

AspectAudi Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma; dealership-specific training; knowledge of Audi modelsHigh school diploma; general automotive training; certifications like ASE helpful
Work EnvironmentLuxury dealership; specialized in Audi vehiclesVarious automotive service centers; general industry environment
Industry UsagePrimarily in luxury brand dealershipsAcross independent shops and dealerships
Job FocusCustomer service, vehicle repair scheduling, product knowledgeCustomer communication, repair order management, sales

Both roles involve customer interaction and vehicle service coordination, but Audi Service Advisors focus on luxury Audi vehicles within dealership settings, requiring specialized knowledge. Automotive Service Advisors work across various brands and environments, with broader automotive knowledge. The choice depends on the work environment and brand specialization.

How hard is it to be an Audi Service Advisor at a dealership?

Becoming an Audi Service Advisor involves strong communication skills, technical knowledge of vehicles, and customer service experience. The role can be demanding due to managing multiple customer needs, coordinating with technicians, and meeting sales or service goals, often requiring certification and familiarity with dealership management systems.

What are some common challenges faced by an Audi Service Advisor and how can they be effectively managed?

Audi Service Advisors often encounter challenges such as balancing multiple customer requests, communicating complex technical information, and managing expectations regarding repair timelines and costs. Success in this role requires strong organizational skills, clear communication, and a customer-centric approach. Advisors can address these challenges by staying proactive with updates, collaborating closely with technicians, and leveraging dealership systems to streamline workflow. Continuous training on Audi products and dealership processes also helps ensure high-quality service and customer satisfaction.

Do Audi Service Advisors get paid more than mechanics?

Audi Service Advisors typically earn higher base salaries and commissions compared to mechanics, as their role involves customer service, sales, and administrative tasks. While mechanics focus on repairs and technical work, Service Advisors often have higher earning potential through bonuses and incentives based on service sales and customer satisfaction.

What are popular job titles related to Audi Service Advisor jobs in Indiana?

For Audi Service Advisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Audi Service Advisor jobs in Indiana look for?

The top searched job categories for Audi Service Advisor jobs in Indiana are:

Audi Service Advisor jobs near you
Infographic showing various Audi Service Advisor job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $51,329 per year, or $24.7 per hour.

Audi Express Technician

Audi

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Audi rating

6.0

Company rating: 6.0 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

42nd of 44 rated automakers

Job description

Tom Wood Audi is currently searching for motivated and detail-oriented Express Technicians to join our team. This is a great entry-level opportunity for individuals looking to start or advance their automotive career in a fast-paced, premium service environment.
As an Express Technician, you will perform routine maintenance services while gaining hands-on experience with Audi vehicles and advanced automotive technology. We are looking for team players who are eager to learn, grow, and deliver an exceptional customer experience.
At Tom Wood Audi of Indianapolis, we pride ourselves on delivering a premium experience-for both our customers and our employees.
  • Work in a state-of-the-art Audi service facility
  • Continuous training and development opportunities
  • Clear path for career advancement into main shop technician roles
  • Stable workflow with consistent service volume
  • Be part of a collaborative, high-performing team environment
  • Competitive pay, benefits, and growth opportunities

Key Responsibilities
  • Perform routine maintenance services including oil changes, tire rotations, and fluid checks efficiently and accurately
  • Conduct multi-point inspections to identify necessary repairs or maintenance needs
  • Complete minor repairs such as replacing filters, wiper blades, and bulbs
  • Accurately document all services performed according to dealership and manufacturer standards
  • Communicate findings clearly with service advisors to support customer recommendations
  • Maintain a clean, organized, and safe work environment at all times
  • Follow all dealership safety protocols and procedures
  • Work collaboratively with other technicians and team members to ensure efficient workflow
  • Participate in ongoing training to stay current on Audi technology and service processes
  • Perform additional duties as assigned

Qualifications
  • Strong work ethic and willingness to learn
  • Basic automotive knowledge or previous experience preferred
  • Ability to work in a fast-paced, team-oriented environment
  • Good communication and organizational skills
  • Attention to detail and commitment to quality workmanship
  • Familiarity with basic shop equipment is a plus
  • Valid driver's license with a clean driving record required

Why Work Here?
At Tom Wood Group, you're more than an employee-you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we're passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
Opportunities to advance across multiple industries and locations
A culture that values your contributions and celebrates success
Comprehensive benefits designed to support you and your family
What We Offer
Paid Time Off & Vacation
Paid Holidays
Medical, Dental & Vision Coverage
401(k) with Company Match
Life & Disability Insurance
Professional Training & Career Development
Tuition Reimbursement
Service Awards
Opportunities for Advancement
Our Core Values
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

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