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Astound Jobs (NOW HIRING)

Astound

Retail Sales Representative I, II, III

Sequim, WA · On-site

$18.74 - $26.24/hr

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Arlington, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Stoneham, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Direct Sales Representative

Belmont, MA · On-site

$89K/yr

Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for ...

Astound

Retail Sales Representative I

Hyde Park, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Lexington, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Needham, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Watertown, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Direct Sales Representative

Lexington, MA · On-site

$89K/yr

Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for ...

Astound

Direct Sales Representative

Arlington, MA · On-site

$89K/yr

Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for ...

Astound

Direct Sales Representative

Newton, MA · On-site

$89K/yr

Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for ...

Astound

Direct Sales Representative

Needham, MA · On-site

$89K/yr

Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for ...

Astound

Retail Sales Representative I

Newton, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Medford, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Boston, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Waltham, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Retail Sales Representative I

Brookline, MA · On-site

Demonstrate Astound's various products and services to inbound customer traffic at the retail center * Communicate current promotions and offers to all potential customers * Establish rapport with ...

Astound

Senior Accountant I

Bethlehem, PA

$90K - $110K/yr

Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws * Tuition reimbursement program * Employee discount program *Benefits listed above are for ...

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All JobsAstound Jobs

Astound information

See salary details

$59.5K

$126.6K

$183.5K

How much do astound jobs pay per year?

As of Aug 1, 2026, the average yearly pay for astound in the United States is $126,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $143,500.00 per year, depending on experience, location, and employer.

What are Astound jobs?

Astound jobs typically refer to positions at Astound Broadband, a telecommunications company that provides internet, TV, and phone services. Roles at Astound can range from customer service representatives and field technicians to sales agents and IT specialists. Employees often work in dynamic environments focused on delivering reliable connectivity and excellent customer support. The company values innovation, teamwork, and a commitment to serving local communities. Job seekers can expect opportunities for growth and comprehensive benefits.

What are the key skills and qualifications needed to thrive as an IT Support Specialist, and why are they important?

To thrive as an IT Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking concepts, and typically a degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and operating systems like Windows and macOS is essential. Excellent communication, problem-solving abilities, and patience are valuable soft skills for effectively assisting end-users. These skills ensure timely resolution of technical issues, minimize downtime, and improve overall user satisfaction.

What is an Astound job?

An Astound job typically refers to a position at Astound Broadband, a telecommunications company providing internet, TV, and phone services. Jobs at Astound vary across departments, including customer service, technical support, sales, and engineering. Employees may work in office settings, remote roles, or field positions, depending on their responsibilities. Astound values customer satisfaction and innovation, offering career growth opportunities in a dynamic industry.

What is the difference between Astound vs Cable Technician?

AspectAstoundCable Technician
Required CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma or equivalent; technical training optional
Work EnvironmentOffice settings, customer homes, installation sitesCustomer homes, installation sites, outdoor locations
Industry UsageTelecommunications, internet, TV servicesCable TV, internet, telecommunications
Common Search/ComparisonYesYes

Astound and Cable Technician roles both involve installing and maintaining telecommunications services. Astound typically refers to a specific company providing internet, TV, and phone services, while Cable Technician is a more general job title across multiple providers. Both roles require similar credentials and work environments, but Astound employees may have additional company-specific training. Understanding these differences helps job seekers find the right opportunity in the telecommunications industry.

What are some common challenges faced by customer service representatives at Astound, and how can they be managed effectively?

Customer service representatives at Astound often encounter challenges such as managing high call volumes, addressing complex customer concerns, and adapting to evolving product offerings. Effective time management, strong communication skills, and continuous learning about Astound's services can help overcome these hurdles. Team collaboration and access to training resources also empower representatives to provide accurate solutions and maintain high customer satisfaction.
What cities are hiring for Astound jobs? Cities with the most Astound job openings:
What states have the most Astound jobs? States with the most job openings for Astound jobs include:
What job categories do people searching Astound jobs look for? The top searched job categories for Astound jobs are:
Astound jobs near you
Infographic showing various Astound job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $126,557 per year, or $60.8 per hour.

Retail Sales Representative I, II, III

Astound

Sequim, WA • On-site

$18.74 - $26.24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

A Day in the Life of the Retail Sales Representative I, II, III:
  • Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers
  • Demonstrate Astound's various products and services to inbound customer traffic at the retail center
  • Communicate current promotions and offers to all potential customers
  • Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs
  • Review customer's current level of service and introduce new services as appropriate
  • Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive
  • Seek opportunities with customers to enhance the company's image. Maintain a neat appearance, show respect and respect the customer's property
  • Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment
  • Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries
  • Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding
  • Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures
  • Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis
  • Track sales progress and document productivity on sales forms/ reports as provided by the company
  • Ensure all required paperwork is legible, complete and submitted in a timely manner

What You Bring to the Table:
  • Phone customer support/service related background in call center environment preferred
  • Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful
  • Bilingual skills preferred
  • Friendly, enthusiastic and outgoing demeanor
  • Demonstrates a thorough knowledge of cable and data products and services
  • Ability to learn and retain new information and concepts quickly
  • Demonstrates ability to diagnose and solve problems
  • Exhibits the ability to follow direction and possesses the ability to follow through
  • Displays proven good judgment and proactive decision-making skills
  • Must possess the ability to adapt to change
  • Cable Television industry experience preferred
  • Telecommunications experience preferred

Education and Certifications:
  • High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:
  • 401k retirement plan, with employer match
  • Insurance options including: medical, dental, vision, life and STD insurance
  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program

*Benefits listed above are for regular full-time position
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Washington for this position, plus opportunities for bonus, benefits and commission, if applicable, is:
  • Retail Sales Representative I - $17.00 - $23.80 per hour
  • Retail Sales Representative II - $17.85 - $24.99 per hour
  • Retail Sales Representative III - $18.74 - $26.24 per hour

Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
About Astound:
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

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