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Associate User Researcher Jobs in Indiana (NOW HIRING)

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

Research questions using available information resources * Advise user on appropriate action ... Associates Degree in Computer Science, Facilities Management or the equivalent combination of ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

Research questions using available information resources * Advise user on appropriate action ... Associates Degree in Computer Science, Facilities Management or the equivalent combination of ...

CYM Living LLC

Senior Marketing Associate

Fort Wayne, IN · On-site

... user experience. o Partner with internal teams and external developers to scope, test, and launch ... research, on-page optimization, technical SEO (schema, site speed, metadata), and link-building ...

Vera Bradley

Associate System Administrator

Roanoke, IN

$65K - $70K/yr

Research, test, and install software updates * Create and maintain documentation for implemented ... Active Directory user and group administration * Group Policy configuration and management * Print ...

US Aggregates

IT Support Technician

Indianapolis, IN · On-site

$18.75 - $25.75/hr

... and user owned • Appropriate use of tools to log, track, escalate, research, resolve and close ... Preferred : • Associate's Degree Information Technology preferred. Company : OUR PURPOSE: To ...

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Associate User Researcher information

See Indiana salary details

$28.5K

$107.6K

$156.5K

How much do associate user researcher jobs pay per year?

As of May 29, 2026, the average yearly pay for associate user researcher in Indiana is $107,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $146,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate User Researcher, and why are they important?

To thrive as an Associate User Researcher, you need a solid grasp of research methodologies, data analysis, and user-centered design principles, often supported by a degree in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing software, survey platforms, and data visualization tools is highly beneficial. Strong communication, empathy, and collaboration skills help you understand user needs and convey insights effectively to cross-functional teams. These skills and qualities are crucial for generating actionable insights that drive product improvements and enhance user experiences.

How does an Associate User Researcher typically collaborate with product and design teams during a project?

As an Associate User Researcher, you'll work closely with product managers and designers throughout the product development process. You may assist in planning and conducting user interviews, usability tests, and surveys, then share your findings in clear, actionable reports. Regular communication and collaboration are essential—expect to participate in brainstorming sessions, design critiques, and sprint meetings to ensure user insights are integrated into decision-making. This collaborative environment not only strengthens your research skills but also helps you understand how research impacts product direction.

What does an Associate User Researcher do?

An Associate User Researcher assists in understanding user needs, behaviors, and motivations through various research methods such as interviews, surveys, and usability testing. They help plan, conduct, and analyze user research studies under the guidance of more experienced researchers. Their findings inform product design decisions to ensure a user-centered approach. This entry-level role is ideal for those starting a career in user experience (UX) research.

What is the difference between Associate User Researcher vs User Researcher?

AspectAssociate User ResearcherUser Researcher
Required CredentialsBachelor's degree in psychology, design, or related field; some experience in research methodsBachelor's or master's degree; more extensive research experience often preferred
Work EnvironmentEntry-level, supporting senior researchers; collaborative teams in tech or design companiesMore independent research responsibilities; leading projects in similar environments
Employer & Industry UsageCommon in tech, startups, and design agenciesUsed across tech, e-commerce, and consulting firms

The main difference between an Associate User Researcher and a User Researcher lies in experience level and scope of responsibilities. An Associate User Researcher typically supports research activities and gains foundational skills, while a User Researcher often leads projects and has more autonomy. Both roles are vital in user-centered design teams, with the Associate position serving as an entry point for those starting their research careers.

What are popular job titles related to Associate User Researcher jobs in Indiana? For Associate User Researcher jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate User Researcher jobs in Indiana look for? The top searched job categories for Associate User Researcher jobs in Indiana are:
Associate User Researcher jobs near you
Help Desk Associate

Help Desk Associate

FAMILY EXPRESS CORPORATION

Valparaiso, IN • On-site

$15.75 - $21.25/hr

Full-time

Posted 2 days ago

Family Express rating

5.6

Company rating: 5.6 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

20th of 47 rated convenience stores

Job description

Description:

Position summary: The Help Desk Associate is the first level of response and support for our

stores and end-users. The position is responsible for answering, collaborating commenting,

troubleshooting, and providing resolution to first level information technology, facilities

inquiries, and support tickets.

General Purpose: To provide our customers with total satisfaction. To serve our community

through volunteerism and produce a return on assets which will assure the future prosperity of

our employees and our company. To be an ambassador of our “Living Brand” by building

relationships with our customers.

Role Qualifications:

  • Associate Degree in Computer Science, Facilities Management or the equivalent combination of experience and education.
  • Dependable transportation
  • Able to travel daily between required Family Express locations or other non-Family Express locations when necessary

Position Responsibilities:

  • Prompt response to requests for support and assistance
  • Diagnose and resolve information technology hardware and software issues
  • Diagnose and resolve facilities’ assets and equipment issues
  • Research questions using available information resources
  • Advise user on appropriate action
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Administer help desk software
  • Redirect problems to appropriate resource
  • Identify and escalate situations requiring urgent attention
  • Able to identify and organize tickets according to priority
  • Track and route problems and requests and document resolutions
  • Prepare activity reports
  • Stay current with system information, changes and updates
  • Builds Relationships
  • Promotes Living Brand
  • Serves as Product Brand Advocate
  • Adheres to company approved accounting procedures
  • Promotes and is an advocate for “Safety”
  • Promotes Company mission statement
  • Fosters Company Culture
  • Seeks, promotes, and implements “Best Practices”
Requirements:

Essential Skills and Experience:

  • Strong conviction to assist others
  • Customer service oriented
  • Strong stress tolerance
  • Situational awareness
  • Strong analytical and reasoning skills
  • Ability to work independently
  • Ability to ensure issues are resolved the first time
  • Time management and the ability to organize and manage multiple priorities with sense of urgency
  • Excellent interpersonal and highly effective communication skills
  • High performance team building and strong team player
  • Commitment to company mission and values
  • Intermediate mathematical skills
  • Constructively deals with conflict
  • Adaptability, flexibility and receptive to change
  • Effective decision making based on sound judgment and reasoning
  • Knowledgeable and proficient on Microsoft Office products and software


Nonessential Skills and Experience:

  • Associates Degree in Computer Science, Facilities Management or the equivalent combination of experience and education
  • Previous retail experience. Preferably convenience stores

Reporting To This Position: No direct reports

Physical demands and work environment:

  • Physical Demands: While performing the duties of this job, the associate is required to stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance, stoop, kneel, crouch; talk or hear; smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minute intervals. Exposure to dirt, dust and cleaning solvents.

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