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Associate User Researcher Jobs in Indiana (NOW HIRING)

STI

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

... research, analysis and solution formulation. Purpose of Position/Summary: Exhibit proficient ... Manage software security tasks, including the creation andmaintenance of user profiles, ID, and ...

Beacon Health System

Systems Analyst IV

Granger, IN · On-site

... end-user departments as required. Leads development of solutions requiring analysis and research ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Systems Analyst IV

Granger, IN · On-site

... end-user departments as required. Leads development of solutions requiring analysis and research ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

ManTech

Senior Information Assurance Engineer

Crane, IN · On-site

As a core member, you will assist in the research & design, engineering, integration, testing ... Applies expertise to government and commercial common user systems, as well as to dedicated special ...

Subaru

Talent Development Specialist

Lafayette, IN

... Associate Onboarding Programs, and coordination of the SIA Training Facilities. They will also ... user training, records management, and basic troubleshooting. * Conducts regular research and ...

Our Sunday Visitor, Inc.

Help Desk Analyst

Huntington, IN · On-site

$19.50 - $26.75/hr

The incumbent will also assist in research and management of the applications and tools used by the ... Maintain virus protection software on all end user systems * Update hardware and software patches ...

Apply Early

Our Sunday Visitor, Inc.

Help Desk Analyst

Huntington, IN · On-site

$19.50 - $26.75/hr

The incumbent will also assist in research and management of the applications and tools used by the ... Maintain virus protection software on all end user systems * Update hardware and software patches ...

Apply Early

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All JobsAssociate User Researcher JobsAssociate User Researcher Jobs in Indiana

Associate User Researcher information

See Indiana salary details

$28.5K

$107.6K

$156.5K

How much do associate user researcher jobs pay per year?

As of Jul 3, 2026, the average yearly pay for associate user researcher in Indiana is $107,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $146,500.00 per year, depending on experience, location, and employer.

What does an Associate User Researcher do?

An Associate User Researcher assists in understanding user needs, behaviors, and motivations through various research methods such as interviews, surveys, and usability testing. They help plan, conduct, and analyze user research studies under the guidance of more experienced researchers. Their findings inform product design decisions to ensure a user-centered approach. This entry-level role is ideal for those starting a career in user experience (UX) research.

How does an Associate User Researcher typically collaborate with product and design teams during a project?

As an Associate User Researcher, you'll work closely with product managers and designers throughout the product development process. You may assist in planning and conducting user interviews, usability tests, and surveys, then share your findings in clear, actionable reports. Regular communication and collaboration are essential—expect to participate in brainstorming sessions, design critiques, and sprint meetings to ensure user insights are integrated into decision-making. This collaborative environment not only strengthens your research skills but also helps you understand how research impacts product direction.

What are the key skills and qualifications needed to thrive as an Associate User Researcher, and why are they important?

To thrive as an Associate User Researcher, you need a solid grasp of research methodologies, data analysis, and user-centered design principles, often supported by a degree in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing software, survey platforms, and data visualization tools is highly beneficial. Strong communication, empathy, and collaboration skills help you understand user needs and convey insights effectively to cross-functional teams. These skills and qualities are crucial for generating actionable insights that drive product improvements and enhance user experiences.

What is the difference between Associate User Researcher vs User Researcher?

AspectAssociate User ResearcherUser Researcher
Required CredentialsBachelor's degree in psychology, design, or related field; some experience in research methodsBachelor's or master's degree; more extensive research experience often preferred
Work EnvironmentEntry-level, supporting senior researchers; collaborative teams in tech or design companiesMore independent research responsibilities; leading projects in similar environments
Employer & Industry UsageCommon in tech, startups, and design agenciesUsed across tech, e-commerce, and consulting firms

The main difference between an Associate User Researcher and a User Researcher lies in experience level and scope of responsibilities. An Associate User Researcher typically supports research activities and gains foundational skills, while a User Researcher often leads projects and has more autonomy. Both roles are vital in user-centered design teams, with the Associate position serving as an entry point for those starting their research careers.

What are popular job titles related to Associate User Researcher jobs in Indiana? For Associate User Researcher jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate User Researcher jobs in Indiana look for? The top searched job categories for Associate User Researcher jobs in Indiana are:
Associate User Researcher jobs near you

Help Desk Support

STI

Indianapolis, IN • On-site

$19.50 - $26.75/hr

Full-time

Posted 27 days ago

Job description

Description:
Exhibitproficient listening abilities while engaging in daily communication with ChildWelfare and system development personnel to resolve software related issuesthrough research, analysis and solution formulation.
Purpose of Position/Summary:
Exhibit proficient listening abilities while engaging indaily communication with Child Welfare and system development personnel toresolve software related issues through research, analysis and solutionformulation. Demonstrate the capacity towrite clearly and succinctly tailoring information for diverse audiences. Maintain, organize and track documentationrelated to software systems effectively.
Provide comprehensive support for the Statewide AutomatedChild Welfare Information System (SACWIS) possessing a robust understanding ofits functionalities. Be well versed inthe data relationships within SAWCIS applications, offering precise guidance tousers for accurate data entry.
Understand and support child welfare policies, proceduresand practices to assist users in documenting federal Titel IV-FC requirements, Adoptionand Foster Care Analysis and Reporting system (AFCARS) requirements, and NationalChild Abuse and Neglect Data System (NCANDS) requirements.
Manage software security tasks, including the creation andmaintenance of user profiles, ID, and passwords while ensuring appropriatesecurity measures for system functions.
Deliver software support to both internal and externalclients via telephone, email and Microsoft Teams, addressing daily productionissues with the SACWIS environment.
Prioritize and plan work activities, analyze andtroubleshoot customer inquiries regarding software applications and communicateeffectively with both technical and non-technical stakeholders.
Adhere to the complete software development lifecycle,including documentation of business needs analysis, system analysis, functionaland technical design, development, testing and production support.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Associates Degree or 3 plus years or experience
Required
3
Years
Working knowledge of Microsoft Office (Outlook 365, Word and Excel);
Required
5
Years
Prior customer service experience
Required
5
Years
Knowledge of help desk ticketing systems
Required
6
Months
Ability to identify and resolve problems using research techniques
Required
0
Experience of Atlassian Jira, Confluence and Service Management tools
Required
0
Ability to communicate effectively orally and in writing
Required
0
Knowledge of Genesys phone systems
Highly desired
0
Experience of Salesforce platform
Highly desired
0
Software testing experience
Highly desired
0
Experience providing first and second tier help desk support
Highly desired
0

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