The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
Sectra PACS data entry
Los Angeles, CA · On-site
Act as a Service Desk Analyst , handling basic PACS-related support tasks * Follow established Knowledge Base (KB) articles and standard operating procedures * Support radiology workflow processes in ...
Sectra PACS data entry
Los Angeles, CA · On-site
Act as a Service Desk Analyst , handling basic PACS-related support tasks * Follow established Knowledge Base (KB) articles and standard operating procedures * Support radiology workflow processes in ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...
Sr. Help Desk Analyst
Lodi, CA · On-site
$38.20 - $45/hr
Service Desk & Issue Management * Track all activities through the ServiceDesk Plus ITSM tool ... Strong analytical, organizational, and problem-solving skills with a client-focused and methodical ...
Sr. Help Desk Analyst
Lodi, CA · On-site
$38.20 - $45/hr
Service Desk & Issue Management * Track all activities through the ServiceDesk Plus ITSM tool ... Strong analytical, organizational, and problem-solving skills with a client-focused and methodical ...
Service Desk Lead
San Diego, CA · On-site
Lead and mentor service desk staff to improve customer service, operational efficiency, and ... Analyze service trends to identify training needs, process improvements, and opportunities to ...
Service Desk Lead
San Diego, CA · On-site
Lead and mentor service desk staff to improve customer service, operational efficiency, and ... Analyze service trends to identify training needs, process improvements, and opportunities to ...
Service Desk Lead
San Diego, CA · On-site
Lead and mentor service desk staff to improve customer service, operational efficiency, and ... Analyze service trends to identify training needs, process improvements, and opportunities to ...
Service Desk Lead
San Diego, CA · On-site
Lead and mentor service desk staff to improve customer service, operational efficiency, and ... Analyze service trends to identify training needs, process improvements, and opportunities to ...
Service Desk Technician
Long Beach, CA · On-site
Analysis - Detail oriented. Able to gather relevant information. Able to consider broad range of ... IT * Associate degree or bachelor's degree preferred PHYSICAL DEMANDS: The physical demands ...
Service Desk Technician
Long Beach, CA · On-site
Analysis - Detail oriented. Able to gather relevant information. Able to consider broad range of ... IT * Associate degree or bachelor's degree preferred PHYSICAL DEMANDS: The physical demands ...
Sr. Help Desk Analyst
$38.20 - $45/hr
Service Desk & Issue Management * Track all activities through the ServiceDesk Plus ITSM tool ... Strong analytical, organizational, and problem-solving skills with a client-focused and methodical ...
New
Sr. Help Desk Analyst
$38.20 - $45/hr
Service Desk & Issue Management * Track all activities through the ServiceDesk Plus ITSM tool ... Strong analytical, organizational, and problem-solving skills with a client-focused and methodical ...
New
Sr. Help Desk Analyst
Lodi, CA · On-site
$38.20 - $45/hr
Service Desk & Issue Management * Track all activities through the ServiceDesk Plus ITSM tool ... Strong analytical, organizational, and problem-solving skills with a client-focused and methodical ...
New
Sr. Help Desk Analyst
Lodi, CA · On-site
$38.20 - $45/hr
Service Desk & Issue Management * Track all activities through the ServiceDesk Plus ITSM tool ... Strong analytical, organizational, and problem-solving skills with a client-focused and methodical ...
New
The Service Desk Manager is also responsible for planning, designing, and analyzing the organization's service desk according to best practices, like the Information Technology Infrastructure Library ...
The Service Desk Manager is also responsible for planning, designing, and analyzing the organization's service desk according to best practices, like the Information Technology Infrastructure Library ...
Help Desk Analyst
$22 - $28.50/hr
Coordinate referrals to technical, professional or service personnel depending on the repair ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...
Help Desk Analyst
$22 - $28.50/hr
Coordinate referrals to technical, professional or service personnel depending on the repair ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...
Help Desk Analyst
Santa Rosa, CA · On-site
$22 - $28.50/hr
Coordinate referrals to technical, professional or service personnel depending on the repair ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...
Help Desk Analyst
Santa Rosa, CA · On-site
$22 - $28.50/hr
Coordinate referrals to technical, professional or service personnel depending on the repair ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...
Help Desk Analyst
$22 - $28.50/hr
Coordinate referrals to technical, professional or service personnel depending on the repair ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...
Help Desk Analyst
$22 - $28.50/hr
Coordinate referrals to technical, professional or service personnel depending on the repair ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...
Service Desk Technician, II
Brisbane, CA · On-site
Problem-solving skills around analyzing issues, critical thinking, creativity, and finding ... Modern Desktop Administrator Associate, or similar.
Quick apply
Service Desk Technician, II
Brisbane, CA · On-site
Problem-solving skills around analyzing issues, critical thinking, creativity, and finding ... Modern Desktop Administrator Associate, or similar.
Senior Deal Desk Analyst
Sunnyvale, CA · On-site
The Role As a Senior Deal Desk Analyst, you will be a key business partner to the North America ... Experience working with Legal, Finance, Revenue, Channel, Professional Services, and Product teams.
Senior Deal Desk Analyst
Sunnyvale, CA · On-site
The Role As a Senior Deal Desk Analyst, you will be a key business partner to the North America ... Experience working with Legal, Finance, Revenue, Channel, Professional Services, and Product teams.
Senior Deal Desk Analyst
Sunnyvale, CA · On-site
The Role As a Senior Deal Desk Analyst, you will be a key business partner to the North America ... Experience working with Legal, Finance, Revenue, Channel, Professional Services, and Product teams.
Senior Deal Desk Analyst
Sunnyvale, CA · On-site
The Role As a Senior Deal Desk Analyst, you will be a key business partner to the North America ... Experience working with Legal, Finance, Revenue, Channel, Professional Services, and Product teams.
Senior Service Desk Technician
$85K - $91K/yr
About the Role The Senior Service Desk Technician plays a critical role in delivering high-quality ... Accurately document incidents, requests, root cause analysis, and resolutions in the ticketing ...
Quick apply
Senior Service Desk Technician
$85K - $91K/yr
About the Role The Senior Service Desk Technician plays a critical role in delivering high-quality ... Accurately document incidents, requests, root cause analysis, and resolutions in the ticketing ...
Associate Service Desk Analyst information
See California salary details
$14.23 - $16.15
3% of jobs
$16.15 - $18.07
8% of jobs
$19.51 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.99
18% of jobs
$19.99 - $21.91
18% of jobs
The median wage is $22.28 / hr.
$21.91 - $23.83
14% of jobs
$25.65 is the 75th percentile. Wages above this are outliers.
$23.83 - $25.75
15% of jobs
$25.75 - $27.67
9% of jobs
$27.67 - $29.59
6% of jobs
$29.59 - $31.51
3% of jobs
$31.51 - $33.43
3% of jobs
$33.43 - $35.35
2% of jobs
$14
$23
$35
How much do associate service desk analyst jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for associate service desk analyst in California is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.
What is the difference between Associate Service Desk Analyst vs Service Desk Technician?
| Aspect | Associate Service Desk Analyst | Service Desk Technician |
|---|---|---|
| Required Certifications | CompTIA A+, ITIL Foundation | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Help desk, remote support, IT support teams | Help desk, on-site support, technical troubleshooting |
| Employer & Industry Usage | IT service providers, corporate IT departments | IT support companies, corporate IT departments |
| Common Search & Comparison | Yes | Yes |
The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.
What are popular job titles related to Associate Service Desk Analyst jobs in California? For Associate Service Desk Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in California look for? The top searched job categories for Associate Service Desk Analyst jobs in California are:
What cities in California are hiring for Associate Service Desk Analyst jobs? Cities in California with the most Associate Service Desk Analyst job openings:
Full-time
Re-posted 14 hours ago
Job description
The Service Desk Team Lead is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.
Responsibilities
The Service Desk Team Leader plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt attendence to client inquires.
Responsibilities:
- Manage the team's workload and ensure timely delivery of service
- Monitor service desk team members' duties to ensure prompt attendance to client inquiries
- Address training needs and develop training plans for team members
- Conduct team meetings to review performance, discuss issues and provide guidance
- Manage customer escalations and ensure they're handled professionally
- Keep service desk procedures documented and up-to-date
Qualifications
Key qualifications required to succeed as the team leader of a service desk:
- Showcase good interpersonal skills for customer relations
- Ability to work under pressure
- Must have good leadership skills
- Must be knowledgeable about service desk system and IT tools
- Must have good judgment in handling serious customer problems.
If you meet these requirements and are interested in this exciting opportunity, please submit your application with your resume and cover letter.
About Oracle Construction and Engineering
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Austin, TX, US
Year founded
1977