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Entrylevel Help Desk Analyst Jobs in California (NOW HIRING)

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... perform desk-side support as needed and directed. The Analyst will provide excellent customer ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA · On-site

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Probe caller for in depth analysis of contributing factors and/or events that caused end result and ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to requests for IT assistance. As such, this position plays a critical role in creating an atmosphere within ...

Bal Seal Engineering

Help Desk Analyst I

Lake Forest, CA · On-site

$25 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Summary The Help Desk Analyst is responsible for providing timely, high-quality technical support to Bal Seal employees by troubleshooting hardware, software, and network issues. This role ...

IMIA, LLC

Service Desk Analyst III

San Diego, CA · On-site

$80K - $90K/yr

... and help improve service desk processes while delivering responsive, professional, and customer ... None LEVELING GUIDELINES Level Scope and Expectations Service Desk Analyst I Entry-level service ...

NextDeavor Inc.

Deal Desk Analyst 3

San Jose, CA · Hybrid

$40.32 - $50.39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Deal Desk Analyst 3 Full-time San Jose, CA, US You'll be joining Adobe on a contract opportunity ... helping accelerate deal closure while ensuring compliance with internal policies and government ...

NextDeavor Inc.

Deal Desk Analyst 3

San Jose, CA · On-site

$40.32 - $50.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Desk Analyst 3 You will help structure profitable, compliant transactions that support the organization's sales efforts and maximize revenue. You will partner closely with sales, legal, finance ...

NextDeavor Inc.

Deal Desk Analyst 3

San Jose, CA · Hybrid

$34.37 - $42.96/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Deal Desk Analyst 3 Full-time San Jose, CA You'll be joining Adobe on a contract opportunity ... help structure profitable, compliant transactions that address the needs of internal corporate ...

Stanfield Systems

Help Desk

Folsom, CA · On-site

$27/hr

Title - Helpdesk Support Analyst Rate - W2 54K/ year or $27/hr. W2 Length of the project - 4 years Location - Sacramento, Hybrid Experience - 3 years Key Responsibilities - 1. Helpdesk support duties ...

Cypress HCM

Deal Desk Analyst 3

San Jose, CA · Hybrid

$49.30/hr

Deal Desk Analyst 3 Job Details * Deal Desk Analyst 3 (Contract) * Location: San Jose, CA (Hybrid ... The primary focus of this position will be to help structure profitable and compliant transactions ...

LiveRamp

Deal Desk Analyst

San Francisco, CA · On-site

$78K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additionally, the Senior Deal Desk Analyst will help scale our Deal Desk function internally. We're looking for a proactive, independent thinker, with sound business acumen and excellent ...

San Manuel Casino

Service Desk Analyst I

Highland, CA

$20.25 - $27.75/hr

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... General IT Service Desk Experience is preferred. * Demonstrated ability to analyze and diagnose ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

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For Entrylevel Help Desk Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in California look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in California are:

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Cities in California with the most Entrylevel Help Desk Analyst job openings:

Entrylevel Help Desk Analyst jobs near you

Help Desk Analyst

Jackson Lewis P.C.

Orange, CA • On-site

$26.70 - $33.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Jackson Lewis rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 34 rated law firms

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® "Best Law Firms".
The Firm is seeking an independent, detail oriented individual to provide end-user desktop and telecommunications hardware and software support. The individual will provide telephone support to users and perform desk-side support as needed and directed. The Analyst will provide excellent customer service with the objective to provide immediate solutions for end user issues and requests.
Essential Functions
  • Provide exceptional customer service.
  • Provide phone support while maintaining a phone availability status of 85% or higher.
  • Provide high level application, desktop, and telecom software and hardware support with the expectation of immediate solutions for end user issues.
  • Document end user issues/requests utilizing the IT Service Desk service management application.
  • Provide end-user hardware, software, and telecommunications desk-side system support.
  • Work in conjunction with entire support staff in the successful completion of all Service Desk related projects.
  • Work toward team standards in relation to the current Service Level Objectives.
  • Provide identification/resolution for IT Infrastructure and desktop issues.
  • Furnish reports, information and/or documentation as directed by management.
  • Retain ownership of all issues/requests assigned until closure with end user agreement.
  • Assist with execution of all desktop system and voice related moves, adds, changes, and upgrades.
  • Compile/Document/Distribute new troubleshooting techniques when it would benefit the team.
  • Participate in department initiatives and represent the department as a member of the technical staff. Keep abreast of technologies in the Desktop and Telecommunications environment by attending seminars and other educational opportunities as required.
  • Computer imaging as needed and directed by IT.
  • Identify/Document reoccurring issues and present to management possible solutions as well as Suggest/Implement innovative ideas to improve the Service Desk processes.
  • Perform additional tasks as directed by management.

Qualifications/Skills Required
  • At least 2 years of Service Desk experience.
  • Excellent knowledge of MS Windows operating systems.
  • Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Exchange.
  • PC hardware proficiency (Intel/Mac/HP).
  • Experience with macOS is a plus.
  • General understanding of Incident Management and IT ticket systems. Experience with ServiceNow is a plus.
  • Excellent customer service skills, including verbal and written communication skills; as well as telephone, interpersonal, analytical and organizational skills.
  • Team player, creative, innovative, flexible & enthusiastic.
  • Ability to work independently on special assignments.
  • Law firm experience a plus.

Educational Requirements
  • Associates Degree or equivalent work experience of 2 to 4 years required.

#LI KM
For California, the expected salary range for this position is between $26.70 and $33.40. The actual compensation will be determined based on experience and other factors permitted by law.
Jackson Lewis offers a competitive benefits package that includes: • Medical, dental, vision, life and disability insurance • 401(k) Retirement Plan • Flexible Spending and Health Savings Account • Firm-paid holidays, vacation and sick time • Employee assistance program and other firm benefits.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

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