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Associate Receptionist Jobs in Madison, WI (NOW HIRING)

Charter Senior Living

Receptionists

Verona, WI · On-site

$17 - $18/hr

Have Fun While Serving Position Summary The Receptionist is responsible for greeting residents, families, visitors, prospective residents, and associates in a warm, professional, and service-oriented ...

Charter Senior Living of Verona

Receptionists

Verona, WI · On-site

$17 - $18/hr

Have Fun While Serving Position Summary The Receptionist is responsible for greeting residents, families, visitors, prospective residents, and associates in a warm, professional, and service-oriented ...

LifeStance Health

Medical Office Receptionist

Madison, WI · On-site

$19.25 - $20.25/hr

The Medical Office Receptionist is responsible for managing the front office daily activities for ... High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of ...

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All JobsAssociate Receptionist JobsAssociate Receptionist Jobs in Madison, WI

Associate Receptionist information

See Madison, WI salary details

$11

$18

$25

How much do associate receptionist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for associate receptionist in Madison, WI is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Receptionist, and why are they important?

To thrive as an Associate Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent verbal communication, professionalism, and a welcoming attitude are important soft skills for creating positive first impressions. These abilities ensure efficient front-desk operations, smooth visitor management, and contribute to a professional and friendly workplace environment.

What does an Associate Receptionist do?

An Associate Receptionist is responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members. They handle administrative tasks such as scheduling appointments, maintaining records, and managing incoming and outgoing mail. Their role is essential in creating a welcoming environment and ensuring smooth communication within the organization. Associate Receptionists often serve as the first point of contact for clients and guests, representing the company's professionalism and culture.

What are some common challenges Associate Receptionists face in fast-paced office environments?

Associate Receptionists in busy office settings often juggle multiple responsibilities at once, such as answering phone calls, greeting visitors, and managing administrative tasks. Balancing these duties while maintaining professionalism and accuracy during peak periods can be challenging. Developing strong organizational skills and learning to prioritize tasks quickly are key to thriving in this role. Additionally, effective communication and a calm demeanor help navigate high-pressure situations and ensure a positive first impression for all visitors.
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Associate Receptionist jobs near you
Receptionists

Receptionists

Charter Senior Living

Verona, WI • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Charter Senior Living rating

5.7

Company rating: 5.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

151st of 240 rated social care providers

Job description

) Receptionist
Charter Senior Living of Verona- Verona, WI
Pay starting between: $17-$18/hr
Looking for our next all-star Receptionist with senior living, hospitality, customer service, or administrative experience!
At Charter Senior Living, first impressions matter. Our Receptionists play an important role in creating a warm, welcoming, and supportive environment for residents, families, guests, and associates every day.
We are seeking a compassionate, organized, and service-oriented professional who enjoys helping others, multitasking, and creating positive experiences through exceptional customer service and communication.
If you are someone who thrives in a people-focused environment and enjoys being the welcoming face of a community, we would love to meet you!
Why Join Charter Senior Living?
We've Got You Covered
  • Get paid today with ZayZoon
  • Flexible scheduling
  • Free medical insurance plan options
  • Medical, dental, and vision insurance
  • Paid training
  • Paid time off and holiday pay
  • Perfect attendance bonus - earn up to an extra $100/month
  • Employee referral bonus opportunities
  • Career growth and advancement opportunities
  • Reliable hours and stable scheduling
  • Supportive leadership and engaged company support team
  • Environment where your voice is heard and appreciated

Our Mission
To Enhance the Human Spirit
Our Core Values
  • Serve with Heart
  • Serve with Purpose
  • Serve with Courage
  • Have Fun While Serving

Position Summary
The Receptionist is responsible for greeting residents, families, visitors, prospective residents, and associates in a warm, professional, and service-oriented manner while serving as the communication hub of the community.
This role provides administrative and clerical support while ensuring a welcoming atmosphere and positive experience for everyone entering or contacting the community.
The ideal candidate is compassionate, organized, professional, and able to manage multiple priorities in a fast-paced environment.
Responsibilities
  • Greet residents, families, visitors, and prospective residents warmly and professionally
  • Answer and direct incoming phone calls
  • Provide information, assistance, and referrals as appropriate
  • Support daily administrative and clerical functions including filing, typing, and light bookkeeping
  • Assist with maintaining organized front desk and office areas
  • Communicate effectively with all departments and leadership teams
  • Help maintain a welcoming, positive, and hospitality-focused environment
  • Handle multiple interruptions and changing priorities professionally
  • Support resident, family, and guest needs promptly and courteously
  • Maintain confidentiality and professionalism at all times

Qualifications
  • Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service abilities
  • Basic clerical and computer skills including typing and filing
  • Ability to multitask and remain organized in a busy environment
  • Compassionate and resident-focused attitude
  • Ability to work collaboratively as part of a team
  • Professional appearance and positive demeanor

Physical Requirements
  • Ability to sit for extended periods
  • Occasional lifting of 1-20 pounds
  • Ability to walk throughout the community as needed
  • Visual acuity and good hearing required

What Makes a Great Fit
We are looking for someone who:
  • Enjoys helping others and creating positive first impressions
  • Thrives in a fast-paced and people-focused environment
  • Communicates professionally and compassionately
  • Is organized, dependable, and detail-oriented
  • Builds positive relationships with residents, families, and staff
  • Brings warmth, hospitality, and professionalism to every interaction

What Our Associates Say About Charter
"It truly feels like family at Charter."
"The residents become an extension of my family."
"They truly live out their mission and values."
"I love working for a company that genuinely puts people first."
If you are looking for a rewarding opportunity where you can make a meaningful difference every day while serving as an important part of a supportive senior living community, apply today to join Charter Senior Living!

What Charter Senior Living employees say

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