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Associate It Support Jobs in Springfield, MO (NOW HIRING)

Coxhealth

IT Service Desk Technician

Springfield, MO · On-site

... direct phone support to assist with Level 1 resolutions.Education: Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.

Coxhealth

IT Customer Support Analyst

Springfield, MO · On-site

Associate's degree in Computer Science, Information Technology,Experience: Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting.Skills: Basic ...

CoxHealth

IT Customer Support Analyst

Springfield, MO · On-site

Associate's degree in Computer Science, Information Technology, Experience: • Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills ...

CoxHealth

IT Customer Support Analyst

Springfield, MO · On-site

Associate's degree in Computer Science, Information Technology, Experience: • Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills ...

Coxhealth

IT Customer Support Analyst

Springfield, MO · On-site

Associate's degree in Computer Science, Information Technology, Experience: Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills: Basic ...

CoxHealth

IT Service Desk Technician

Springfield, MO · On-site

... phone support to assist with Level 1 resolutions.Education: • Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.

Coxhealth

IT Service Desk Technician

Springfield, MO · On-site

... direct phone support to assist with Level 1 resolutions.Education: Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.

Coxhealth

IT Field Support Technician

Springfield, MO · On-site

Benefits | CoxHealth The IT Field Support Technician provides technical support for end user ... Preferred: Associate degree in healthcare information technology, Computer Science, Information ...

CoxHealth

IT Field Support Technician

Springfield, MO · On-site

Benefits | CoxHealth The IT Field Support Technician provides technical support for end user ... Associate degree in healthcare information technology, Computer Science, Information Technology, or ...

U.S. Navy

IT Professional

Nixa, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Professional

Bolivar, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Professional

Strafford, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Professional

Ash Grove, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Professional

Ava, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Professional

Forsyth, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Professional

Marshfield, MO

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsAssociate It Support JobsAssociate It Support Jobs in Springfield, MO

Associate It Support information

See Springfield, MO salary details

$9

$17

$26

How much do associate it support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for associate it support in Springfield, MO is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

How can I get into IT support with no experience?

To start as an IT support specialist with no experience, focus on gaining foundational knowledge through online courses or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and developing troubleshooting abilities can also improve your chances of entry into the field.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, support systems, and individual skills such as communication and problem-solving. Proper training and a positive work environment can help mitigate stress in this role.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, associate IT support roles still require human skills for complex problem-solving, customer communication, and system management, making complete replacement unlikely in the near term.

What jobs pay 4000 a week without a degree?

Associate IT Support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying tech jobs such as cybersecurity analysts, cloud engineers, or software developers may reach that level with relevant certifications and experience, but they often require technical training or self-education rather than a traditional degree. Freelance IT consulting or specialized network administration can also offer high weekly earnings for experienced professionals.
What are the most commonly searched types of It Support jobs in Springfield, MO? The most popular types of It Support jobs in Springfield, MO are:
What are popular job titles related to Associate It Support jobs in Springfield, MO? For Associate It Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Springfield, MO look for? The top searched job categories for Associate It Support jobs in Springfield, MO are:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Springfield, MO as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $37,021 per year, or $17.8 per hour.
IT Service Desk Technician

IT Service Desk Technician

Coxhealth

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

CoxHealth rating

6.6

Company rating: 6.6 out of 10

Based on 229 frontline employees who took The Breakroom Quiz

563rd of 877 rated healthcare providers

Job description

Facility:

Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department:

1709 IT Service Desk

Scheduled Weekly Hours:

40

Hours:

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.

  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides routine technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed. Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues. The IT Support Technician additionally provides support to the Service Desk team as needed and will participate in Level 1 resolutions on a rotational basis, including direct phone support to assist with Level 1 resolutions.Education: Preferred: Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.Experience: Required:Minimum of 1-3 years healthcare or IT-related work experience OR Associate degree in Healthcare Information Technology, Computer Science, Information Technology, or related field.Skills: Knowledge of computer hardware Exceptional written and oral communication skills Exceptional interpersonal skills Understanding of TCP/IP based networking Work well with minimal supervision showing clear direction and initiative.Licensure/Certification/Registration: N/A

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