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Full Time Cloud Help Desk Jobs in Springfield, MO

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

This position assists with the administration of on premises and cloud based systems, Active ... Provide help desk support by troubleshooting hardware, software, network, and application issues.

Vision Clinic P.C.

Front Desk Receptionist

Springfield, MO · On-site

$16 - $20/hr

Do you love helping others and being the friendly face they remember? At Vision Clinic, we are ... Enjoy a full-time schedule: Monday through Friday: 8:00 AM - 5:00 PM. Supportive Team Culture: Join ...

GFI Digital

Service Desk Engineer

Springfield, MO

This is a Full-Time position in the office. Key Responsibilities: * Participate in white-glove ... Financial & Retirement * 401(k) with company match to help you plan for the future * Referral bonus ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

This is a Full-Time position in the office. Key Responsibilities: * Participate in white-glove ... Financial & Retirement * 401(k) with company match to help you plan for the future * Referral bonus ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

This is a Full-Time position in the office. Key Responsibilities: * Participate in white-glove ... Financial & Retirement * 401(k) with company match to help you plan for the future * Referral bonus ...

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Full Time Cloud Help Desk information

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How much do full time cloud help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time cloud help desk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a full time cloud help desk?

A Full Time Cloud Help Desk professional provides technical support and assistance to users experiencing issues with cloud-based services and applications. They help resolve problems related to cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud, including troubleshooting connectivity, configuration, and access issues. These specialists work full time, often serving as the first point of contact for clients or employees needing help with cloud technology, ensuring minimal downtime and smooth operation of cloud resources.

How does a full time cloud help desk professional typically collaborate with other IT teams to resolve complex issues?

A Full Time Cloud Help Desk professional often works closely with network engineers, cloud architects, and security teams to address and resolve complex technical problems. When an issue goes beyond standard troubleshooting, help desk staff escalate tickets and facilitate communication between users and specialized teams. This collaborative approach ensures efficient problem-solving and knowledge sharing, which helps prevent recurring issues and improves overall cloud service reliability. Additionally, regular meetings and documentation practices are common to keep all stakeholders informed and aligned.

What are the key skills and qualifications needed to thrive as a full time cloud help desk professional, and why are they important?

To thrive as a Full Time Cloud Help Desk professional, you need strong troubleshooting skills, a solid understanding of cloud computing concepts, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and remote support tools, is often required, with certifications (such as AWS Certified Cloud Practitioner or CompTIA Cloud+) providing a competitive edge. Excellent communication, patience, and problem-solving abilities help professionals address user issues effectively and collaborate with technical teams. These skills and qualities are crucial for delivering timely support, maintaining cloud system reliability, and ensuring customer satisfaction.

What is the difference between Full Time Cloud Help Desk vs Full Time Cloud Support Specialist?

AspectFull Time Cloud Help DeskFull Time Cloud Support Specialist
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Help Desk, plus specialized certifications like AWS Certified Solutions Architect
Work EnvironmentHelp desk ticketing systems, remote support, customer communicationTechnical troubleshooting, system configuration, proactive support
Employer & Industry UsageIT service providers, cloud service companies, enterprise IT departmentsCloud service providers, managed service providers, enterprise IT teams

While both roles involve supporting cloud services, the Full Time Cloud Help Desk primarily handles customer inquiries and troubleshooting via ticketing systems, focusing on issue resolution. The Full Time Cloud Support Specialist often engages in deeper technical support, system configuration, and proactive problem-solving. Both roles require similar certifications and work in comparable environments, but the Support Specialist typically performs more advanced technical tasks.

What are the most commonly searched types of Cloud Help Desk jobs in Springfield, MO?

The most popular types of Cloud Help Desk jobs in Springfield, MO are:

What are popular job titles related to Full Time Cloud Help Desk jobs in Springfield, MO?

For Full Time Cloud Help Desk jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Full Time Cloud Help Desk jobs in Springfield, MO look for?

The top searched job categories for Full Time Cloud Help Desk jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Full Time Cloud Help Desk jobs?

Cities near Springfield, MO with the most Full Time Cloud Help Desk job openings:

Full Time Cloud Help Desk jobs near you
Infographic showing various Full Time Cloud Help Desk job openings in Springfield, MO as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,802 per year, or $21.1 per hour.

AVT Help Desk Operator Networking and Telecommunications - Work Study

Missouri State University

Springfield, MO • On-site

$15/hr

Full-time

Posted 4 days ago

Key responsibilities

  • Answer phone calls and contact technical personnel to inform them of technical issues.

  • Perform other duties as assigned related to networking and telecommunications support.

  • Maintain punctuality and attention to detail in daily tasks.

Missouri State University rating

6.4

Company rating: 6.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

532nd of 630 rated colleges and universities

Job description

Posting Details
Posting Details
Position Title
AVT Help Desk Operator Networking and Telecommunications - Work Study
Student Status
Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.
Work Location
Springfield Campus
Department
Networking and Telecommunications
Hiring Range
15.00/hr
Sponsorship Information
Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.
Department/Employer Operating Hours
8 am - 4 pm
How many hours per week are required?
10-20
Description of Primary Duties
Answering phone calls, contacting and informing technical personnel of technical issues. Other duties as assigned.
Required Qualifications
Good communication and phone skills, punctual and attention to detail.
Required Certifications
Additional Qualifications
Special Instructions to Applicants
Proof of work study award
Contact Information
nickclouse@missouristate.edu
Disclaimer
Disclaimer for off campus positions only.
#STU
Equal Opportunity Statement
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252.
Posting Detail
Open Date
09/01/2026
Close Date
10/01/2026
Posting Number
20260134STU

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