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Associate It Support Jobs in Georgia (NOW HIRING)

MedCura Health

IT Support Specialist

Stone Mountain, GA · On-site

The IT Support Specialist provides technical assistance to staff and helps ensure effective use of ... Associate degree or equivalent experience in computer science or a related field; or two years of ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

InstantServe LLC

IT Support Specialist 3

Conyers, GA · On-site

This position is looking for an IT Support Specialist 3 who will maintain business applications and ... OR Associate's/Vocational/Technical degree in a related field such as computer and information ...

Holland & Knight LLP

IT Support Specialist

Atlanta, GA · On-site

They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office. Responsibilities ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

RaceTrac is a company focused on delivering exceptional service through its Loyalty platform, and they are seeking an IT Support Manager to ensure the availability, stability, and performance of this ...

MIS Solutions

IT Support Technician

Suwanee, GA · On-site

$45K - $55K/yr

Up to 50% Employment Type: Full-time Job Purpose The Information Technology Support Technician provides onsite technical support to clients in an efficient, effective, and accurate manner. This role ...

CYNET SYSTEMS

IT Support Specialist 3

Conyers, GA · On-site

OR Associate' s/Vocational/Technical degree in a related field such as computer and information ... OR 1+ year of experience at the lower-level IT Support Specialist 2 or position equivalent.

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Position Title: IT Support Specialist 3 Location: Conyers, GA (Metro Atlanta) Engagement Type: Contract Work Mode: Onsite Duration: July 20, 2026 - June 30, 2027 (~11.5 months) Interview Type: In ...

Mountain Education High School

IT Support

Cleveland, GA · On-site

$18.50 - $25.25/hr

The perfect Mountain Education employee: * has a heart for at-risk and wounded students * is a student advocate * is compassionate, dependable, and accountable * is passionate about the ME mission ...

RR Donnelley

Sr. IT Support Specialist

Atlanta, GA · On-site

$28 - $33/hr

Position summary The Technical Support Associate, Sr. works under general supervision and is ... Provide 1st and 2nd level IT support service, using a professional approach with excellent ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Georgia

Associate It Support information

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How much do associate it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for associate it support in Georgia is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Georgia? The most popular types of It Support jobs in Georgia are:
What are popular job titles related to Associate It Support jobs in Georgia? For Associate It Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Georgia look for? The top searched job categories for Associate It Support jobs in Georgia are:
What cities in Georgia are hiring for Associate It Support jobs? Cities in Georgia with the most Associate It Support job openings:
Associate It Support jobs near you

IT Support Specialist

MedCura Health

Stone Mountain, GA • On-site

Full-time

Re-posted 14 days ago

Job description

Overview
The IT Support Specialist provides technical assistance to staff and helps ensure effective use of hardware, software, and related systems. Responsibilities include monitoring system functionality, maintaining data-handling practices, and supporting routine technology operations. The role also contributes to evaluating equipment needs and coordinating daily IT activities. This individual works with IT personnel and other departments to help identify and carry out technology solutions that align with organizational requirements.
Qualifications
  • Associate degree or equivalent experience in computer science or a related field; or two years of experience in an information systems environment with one year in healthcare, financial, or clinical systems
  • Proficiency with Microsoft 365
  • Strong organizational abilities with the capacity to adjust priorities to meet changing deadlines
  • Ability to work independently and within a team
  • Attention to detail and sustained focus
  • Knowledge of computer systems and applicant-tracking platforms

Responsibilities
  • Contribute to planning and coordination of IT activities within a high-volume technical services environment.
  • Resolve technical issues to help maintain smooth daily operations.
  • Manage deployment and maintenance of hardware and software including PCs, operating systems, applications, and office technology.
  • Install new technology such as operating systems, software, desktops, laptops, tablets, and related equipment.
  • Perform routine maintenance on phone systems, computers, printers, network components, and other technical devices.
  • Provide instruction on software and hardware use to end users.
  • Set up user accounts and access levels for new personnel.
  • Conduct system checks to help identify potential security concerns.
  • Follow established IT procedures and assist with carrying out organizational technology practices.
  • Coordinate system connections with external entities including participation in data-exchange activities.
  • Work with technology vendors to address system needs and resolve technical matters.
  • Maintain accurate equipment inventory including tagging, labeling, and license tracking.
  • Provide routine communication to leadership, department heads, and end users regarding IT-related activities.

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