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Associate It Support Specialist Jobs (NOW HIRING)

Holland & Knight

IT Support Specialist

Atlanta, GA · On-site

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Calspan LLC

IT Support Specialist

Saint Paul, MN

$25 - $29/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Optiline Enterprises LLC

IT Support Specialist

Nashua, NH · On-site

$20 - $25/hr

Job Summary We are seeking a part-time, in-house IT Support Specialist to provide day-to-day technical support to employees. This role serves as the primary point of contact for end-user IT issues ...

Tavistock US

IT Support Specialist

Orlando, FL · On-site

Learn more about Tavistock US Here TITLE: IT Support Specialist (Tier 1) REPORTS TO: Senior IT ... Associate degree or equivalent experience; Bachelor's degree in Information Technology or related ...

Maxonic, Inc.

IT Support Specialist

Sunnyvale, CA · On-site

$44/hr

Job Title: IT Support Specialist Job Type: Fulltime Job Location: Sunnyvale, CA Work Schedule: On-site Pay Rate: $44, Based on experience Description: The IT Tech:Bar Specialists responsible for ...

Tavistock US LLC

IT Support Specialist

Orlando, FL · On-site

Learn more about Tavistock US Here TITLE: IT Support Specialist (Tier 1) REPORTS TO: Senior IT ... Associate degree or equivalent experience; Bachelor's degree in Information Technology or related ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

Strong troubleshooting mindset and urgency Candidates Who Tend to Do Well Here * IT Support Specialists * Service Desk Analysts * Help Desk Technicians * MSP Support Technicians * Technical Support ...

ATG

IT Support Specialist

Oak Harbor, WA · On-site

$70K - $90K/yr

Job Title: IT Support Specialist Location: Naval Air Station Whidbey Island (NASWI) is located in Oak Harbor, WA98278 Employment Type: Full-Time Shift: None About the Company Athena Technology Group ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD

$33 - $36/hr

Position Summary We are seeking an experienced and customer-focused IT Support Specialist to provide technical support to employees across the organization. The ideal candidate will have 3-5 years of ...

3M HEALTHCARE

IT Support Specialist

Snowshoe, WV · On-site

Position Summary IT Support Specialist is responsible for front-line support of systems and users, providing friendly and timely service. These responsibilities include troubleshooting, repairing ...

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Associate It Support Specialist information

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How much do associate it support specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for associate it support specialist in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is an associate IT support specialist?

Associate IT Support Specialists are entry-level professionals responsible for assisting with the maintenance, troubleshooting, and support of an organization's computer systems and networks. They help end users resolve technical issues, install and configure hardware and software, and escalate complex problems to higher-level IT staff. This role is essential for ensuring smooth day-to-day technology operations and often serves as a starting point for a career in IT support or systems administration.

What are the key skills and qualifications needed to thrive as an associate IT support specialist?

To thrive as an Associate IT Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and often an associate degree or relevant IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge base software is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for effective user support and issue resolution. These skills enable efficient technical assistance, minimize downtime, and enhance user satisfaction in diverse organizational environments.

What are some common challenges faced by an associate IT support specialist, and how can they be effectively managed?

Associate IT Support Specialists often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To manage these, it’s important to prioritize tasks based on urgency, document solutions for recurring problems, and develop strong interpersonal skills to explain technical concepts in simple terms. Regular training and collaboration with more experienced team members can also help in building confidence and expertise over time.

What is the difference between Associate It Support Specialist vs Help Desk Technician?

AspectAssociate It Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate, IT departments, remote supportHelp desks, call centers, on-site support
Employer & IndustryBusinesses, government, healthcareIT service providers, corporate IT
Common Search IntentEntry-level IT support roles, job differencesHelp desk roles, support technician duties

The Associate It Support Specialist and Help Desk Technician roles often overlap in certifications and work environments, both serving as entry points into IT support. The main difference lies in the scope: Associate It Support Specialists may handle broader technical tasks and more complex issues, while Help Desk Technicians typically focus on initial user support and troubleshooting. Both roles are essential in IT support teams and often require similar certifications and skills.

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Associate It Support Specialist jobs near you
Infographic showing various Associate It Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

IT Support Specialist

WHC Energy Services

The Woodlands, TX • On-site

Full-time

Re-posted 26 days ago

Job description

ROLE
WHC LLC (A Surerus Murphy Company) (WHC), is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications.
KEY RESPONSIBILITIES
Technical Support and Service Delivery
  • Provide technical support for IT products, business applications, operating systems, and network services.
  • Receive and triage help requests, troubleshoot user issues, escalate tickets when required, and document resolutions.
  • Use software updates, drivers, knowledge bases, and FAQs to support timely problem resolution.
  • Identify opportunities to improve support processes and increase effective use of IT products.
  • Support SharePoint, OneDrive, and access control services.
Infrastructure, Systems, and Communications
  • Develop and implement technical solutions under general supervision.
  • Install, configure, and maintain computers, peripherals, and network-connected devices.
  • Deploy and configure on-premises and cloud-based networks.
  • Install, test, and configure firmware and software updates for core infrastructure systems.
  • Support cellular devices, VoIP phone systems, satellite internet, and AV/VC services across multiple locations.

Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company.
POSITION REQUIREMENTS
Qualifications
  • Diploma or Degree in Information Technology, Computer Science, or a related field.
  • Valid driver’s license.
Experience
  • Minimum of 8 years of experience in IT operations and infrastructure deployment.
  • Experience supporting systems for remote work sites.
  • Experience with core IT infrastructure, including storage, servers, networking, virtualization, cloud services.
  • Experience applying cybersecurity best practices, frameworks, and standards, with required experience in EDR/XDR and MDR solutions.
  • Hands-on experience with Microsoft enterprise solutions, Microsoft 365 administration, and cloud platforms such as Microsoft Azure.
  • Experience with Dell, Lenovo, Ubiquiti and Fortinet products.
  • Required experience with Microsoft Entra ID, Active Directory, Intune, SharePoint, Microsoft Teams, and Microsoft 365 services.
  • Required experience with password management and remote management tools.
  • Required experience with VMware, Hyper-V, VDI, and mobile device management.
  • Required experience with Veeam Backup or related backup services.
  • Required experience with disaster recovery planning and business continuity.
Skills and Knowledge
  • Advanced knowledge of operating systems, business applications, printing systems, and network systems.
  • Strong hardware skills, including building, diagnosing, and upgrading enterprise server and network hardware.
  • Intermediate knowledge of major operating systems, Microsoft networking environments, and network infrastructure configuration and maintenance.
  • Working knowledge of wired and wireless networking, SAN solutions, local and remote backup technologies, and PowerShell or Microsoft Graph scripting.
  • Demonstrated ability to deliver exceptional customer service.
  • Ability to manage multiple priorities, adapt quickly to change, and communicate clearly with strong analytical and organizational skills.
  • Use of IT Service Management solutions for ticket handling preferable ServiceNow.

WORKING CONDITIONS
This position is based at The Woodlands, TX office and requires up to 50% travel to project or office sites.
REPORTING RELATIONSHIPS
The IT Support Specialist reports to the IT Manager, North America.
EEO Statement 
 
WHC Energy Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, gender identity, or any other characteristic protected by law. 
 We thank all applicants in advance. Only those selected for an interview will be contacted.

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