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Associate It Support Specialist Jobs in New York

Emergency University

IT Support Specialist

Manhattan, NY · On-site

About the job IT Support Specialist We are seeking an experienced IT Support Specialist to join our ... Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are ...

Emergency University

IT Support Specialist

Manhattan, NY · On-site

About the job IT Support Specialist We are seeking an experienced IT Support Specialist to join our ... Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70 ... Associate or bachelor's degree in IT, Computer Science, or related field (or equivalent experience ...

The Shade Store

IT Support Specialist

Port Chester, NY

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70 ... Associate or bachelors degree in IT, Computer Science, or related field (or equivalent experience ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70 ... Associate or bachelor's degree in IT, Computer Science, or related field (or equivalent experience ...

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Arena Staffing

IT Support Specialist

New York, NY

Position: IT Support Specialist Location: New York, New York, United States Contract Details: Full time, on-site We are seeking an experienced IT Support Specialist to join our growing team in New ...

Preferred Bank

IT Support Specialist

Flushing, NY · On-site

IT Support Specialist The primary responsibility of the IT Support Specialist is to support the Bank's internal systems, network and various banking-related applications. The secondary ...

Preferred Bank

IT Support Specialist

Flushing, NY · On-site

IT Support Specialist The primary responsibility of the IT Support Specialist is to support the Bank's internal systems, network and various banking-related applications. The secondary ...

PDI

Sr IT Support Specialist

Orangeburg, NY · On-site

We have several locations across the US and are looking for new Associates to join our team! We are looking for a Senior IT Support Specialist to provide expert-level technical support while ...

Solar Landscape

IT Support Specialist

Asbury Park, NJ · Hybrid

$50K - $65K/yr

IT Support Specialist - Tier 1 The job of the IT Support Specialist - Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of ...

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

Title : IT Support Specialist Location : NYC, NY -Onsite Duration : 8+ months contract Rate : $34.25/hr on W2 Description/Responsibilities: Need experienced IT Support Specialist for our NYC office.

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

Title : IT Support Specialist Location : NYC, NY -Onsite Duration : 8+ months contract Rate : $34.25/hr on W2 Description/Responsibilities: Need experienced IT Support Specialist for our NYC office.

PDI

Sr IT Support Specialist

Woodcliff Lake, NJ · On-site

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE We are looking for a Senior IT Support Specialist to provide expert-level technical ...

PDI

Sr IT Support Specialist

Woodcliff Lake, NJ · On-site

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE We are looking for a Senior IT Support Specialist to provide expert-level technical ...

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

Job Title: IT Support Specialist This in-office IT Support Specialist role serves as the primary technical partner for the New York office, delivering seamless, white-glove support to employees ...

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

$40 - $45/hr

Job Title: IT Support Specialist This in-office IT Support Specialist role serves as the primary technical partner for the New York office, delivering seamless, white-glove support to employees ...

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Associate It Support Specialist information

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How much do associate it support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate it support specialist in New York is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support Specialist, and why are they important?

To thrive as an Associate IT Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and often an associate degree or relevant IT certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge base software is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for effective user support and issue resolution. These skills enable efficient technical assistance, minimize downtime, and enhance user satisfaction in diverse organizational environments.

What are some common challenges faced by an Associate IT Support Specialist, and how can they be effectively managed?

Associate IT Support Specialists often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To manage these, it’s important to prioritize tasks based on urgency, document solutions for recurring problems, and develop strong interpersonal skills to explain technical concepts in simple terms. Regular training and collaboration with more experienced team members can also help in building confidence and expertise over time.

What are Associate IT Support Specialists?

Associate IT Support Specialists are entry-level professionals responsible for assisting with the maintenance, troubleshooting, and support of an organization's computer systems and networks. They help end users resolve technical issues, install and configure hardware and software, and escalate complex problems to higher-level IT staff. This role is essential for ensuring smooth day-to-day technology operations and often serves as a starting point for a career in IT support or systems administration.

What is the difference between Associate It Support Specialist vs Help Desk Technician?

AspectAssociate It Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate, IT departments, remote supportHelp desks, call centers, on-site support
Employer & IndustryBusinesses, government, healthcareIT service providers, corporate IT
Common Search IntentEntry-level IT support roles, job differencesHelp desk roles, support technician duties

The Associate It Support Specialist and Help Desk Technician roles often overlap in certifications and work environments, both serving as entry points into IT support. The main difference lies in the scope: Associate It Support Specialists may handle broader technical tasks and more complex issues, while Help Desk Technicians typically focus on initial user support and troubleshooting. Both roles are essential in IT support teams and often require similar certifications and skills.

What are the most commonly searched types of It Support Specialist jobs in New York? The most popular types of It Support Specialist jobs in New York are:
What are popular job titles related to Associate It Support Specialist jobs in New York? For Associate It Support Specialist jobs in New York, the most frequently searched job titles are:
What job categories do people searching Associate It Support Specialist jobs in New York look for? The top searched job categories for Associate It Support Specialist jobs in New York are:
What cities in New York are hiring for Associate It Support Specialist jobs? Cities in New York with the most Associate It Support Specialist job openings:
Associate It Support Specialist jobs near you
Infographic showing various Associate It Support Specialist job openings in New York as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,526 per year, or $21.4 per hour.
IT Support Specialist

IT Support Specialist

Emergency University

Manhattan, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the job IT Support Specialist
We are seeking an experienced IT Support Specialist to join our growing team. The ideal candidate will have a strong technical background and a passion for providing exceptional customer service. As an IT Support Specialist, you will be responsible for maintaining and troubleshooting our systems and providing technical support to our employees and clients.
Key Responsibilities:

  • Provide technical support to employees and clients via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install and maintain computer systems, servers, and networks
  • Perform regular system updates and backups
  • Monitor system performance and identify potential issues
  • Create and maintain technical documentation and user guides
  • Train employees on the use of new hardware and software
  • Collaborate with IT team to develop and implement new systems and technologies
  • Stay up-to-date with emerging technologies and industry best practices
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology or related field
  • 2+ years of experience in a technical support role
  • Strong knowledge of Windows and Mac operating systems
  • Experience with network troubleshooting and administration
  • Familiarity with virtualization technologies (VMware, Hyper-V)
  • Excellent problem-solving and communication skills
  • Ability to work independently and in a team environment
  • Strong attention to detail and ability to prioritize tasks
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus
If you are a highly motivated and customer-focused IT professional looking for a challenging and rewarding career, we want to hear from you! Apply now to join our team as an IT Support Specialist.

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