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Associate Desktop Support Engineer Jobs (NOW HIRING)

Forhyre

Desktop Support Engineer - L1

Plano, TX · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - L1

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Associate's Degree and 7 years in desktop support installing, configuring, and managing Windows ... Advanced technical expertise in desktop engineering, endpoint management, and enterprise Windows ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Associate's Degree and 7 years in desktop support installing, configuring, and managing Windows ... Advanced technical expertise in desktop engineering, endpoint management, and enterprise Windows ...

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - L2

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support Engineer We are seeking an experienced Desktop Support Engineer with 8-10 years of experience providing enterprise desktop support. The ideal candidate will be responsible for ...

CyrusOne

Associate Desktop Engineer

Dallas, TX · On-site

The Associate also supports Microsoft 365 and identity-related tasks, maintains technical documentation, resolves escalated endpoint issues, and contributes to desktop engineering projects and ...

Oscar Health

Associate Desktop Engineer

Dallas, TX · On-site

The Associate also supports Microsoft 365 and identity-related tasks, maintains technical documentation, resolves escalated endpoint issues, and contributes to desktop engineering projects and ...

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Associate Desktop Support Engineer information

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How much do associate desktop support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for associate desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does an associate desktop support engineer do?

An Associate Desktop Support Engineer helps maintain and troubleshoot computer systems, software, and hardware within an organization. They assist employees by resolving technical issues, setting up new devices, installing software, and ensuring systems run efficiently. This entry-level role often involves working directly with users to provide technical support, documenting issues, and escalating complex problems to senior IT staff when necessary. The position is crucial for ensuring smooth daily operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as an associate desktop support engineer, and why are they important?

To thrive as an Associate Desktop Support Engineer, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant associate degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is commonly required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring seamless IT support within an organization.

What are some common challenges faced by associate desktop support engineers, and how can they be effectively addressed?

Associate Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical abilities. To address these challenges, it's important to prioritize tasks based on urgency, continuously update technical knowledge through training, and develop strong interpersonal skills to explain solutions in a user-friendly manner. Building a solid rapport with end-users and collaborating closely with other IT team members can also help in resolving issues efficiently and creating a supportive work environment.

What cities are hiring for Associate Desktop Support Engineer jobs?

Cities with the most Associate Desktop Support Engineer job openings:

What are the most commonly searched types of Desktop Support Engineer jobs?

The most popular types of Desktop Support Engineer jobs are:

What states have the most Associate Desktop Support Engineer jobs?

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What are popular job titles related to Associate Desktop Support Engineer jobs?

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Infographic showing various Associate Desktop Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer - L1

Plano, TX • On-site

Forhyre
1 - 10 employees
Learn more about Forhyreexternal

Full-time

Re-posted 13 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude