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Associate Customer Success Manager Jobs in Quebec

SAP

SAP Finance & Spend Management (F&S) : connaissances dans les domaines clés tels que la ... SAP Academy for Customer Success propose un programme sur trois ans qui favorise la ...

SAP

SAP Finance & Spend Management (F&S)  : connaissances dans les domaines clés tels que la ... SAP Academy for Customer Success est un programme de développement global conçu pour les ...

Lifeworks

Gestionnaire Succes client

Montreal, QC

What you'll do As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strategic planning, management, and ...

Vooban

Stratege en ingenierie de solution

Quebec, QC · On-site

Collaborer etroitement avec les autres membres de la FDT, Produit, GTM, Customer Success et les equipes Agent Dev. * Maitriser et integrer de maniere proactive les outils d'intelligence artificielle ...

Groupe PPD

Chargé de projet - client

Waterville, QC · On-site

En tant que manufacturier industriel, le Groupe PPD aide ses partenaires à relever leurs défis en proposant une vaste gamme de solutions innovantes et intégrées depuis plus de 60 ans. Le Groupe ...

Go RH

Acheteur-se

Montreal, QC · On-site

Ce poste est ouvert au recrutement international pour des candidats parfaitement francophones eligibles aux permis de travail Jeune Professionnel ou V.I.E. Go RH recrute pour la branche canadienne du ...

Motorola

Software Customer Service Manager

Gatineau, QC

CA$100K - CA$135K/yr

Department Overview The Motorola Solutions Customer Success Team empowers our customers to identify ... High School diploma, Associates, or Bachelor's degree in General Studies, IT, or Technology. * Must ...

Motorola

Software Customer Service Manager

Quebec, QC

CA$100K - CA$135K/yr

Department Overview The Motorola Solutions Customer Success Team empowers our customers to identify ... High School diploma, Associates, or Bachelor's degree in General Studies, IT, or Technology. * Must ...

Lever Demo 2

Customer Account Manager

Montreal, QC

WHAT YOU WILL DO Manage a portfolio of client accounts to foster long-term business relationships Own the ultimate success of Moovweb's customers, including customer on-boarding, project success ...

Poka EN

Customer Marketing Manager

Montreal, QC

About the role The Customer Marketing Manager owns how Poka's customers show up in the market ... You'll work closely with Customer Success, Sales, and Product to build an advocacy engine that ...

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Showing results 21-40

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Quebec

Associate Customer Success Manager information

What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an Associate Customer Success Manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are popular job titles related to Associate Customer Success Manager jobs in Quebec? For Associate Customer Success Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Quebec look for? The top searched job categories for Associate Customer Success Manager jobs in Quebec are:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Customer success specialist

MICRONICS FILTRATION CANADA, CO.

Trois-rivieres, QC • On-site

Full-time

Medical, Dental, Vision

Posted 21 days ago

Job description

At Cleanova-Micronics, we take care of our employees with a comprehensive benefits package:
- Group insurance covered 80% to 90% by the company (dental, travel, vision, medical, etc.);
- Group RRSP with employer contributions;
- Employee assistasnce program.
Cleanova-Micronics is one of the world’s leading filtration companies. With manufacturing facilities in more than 9 countries across 5 continents, it is the dedication and determination of our diverse teams that enable us to move forward and grow year after year. Cleanova-Micronics and its thousands of employees have earned a solid reputation in the field of dry and liquid filtration. Our operations involve manufacturing filter bags and pouches for the cement, asphalt, aluminum, and foundry industries, as well as filter media for pharmaceutical, mining, and chemical plants, among others.
Your main responsibilities would include:
  • Order Entry: Entering customer orders into QAD
  • Processing sales order packages
  • Account Management: Updating orders, changing addresses, contact information, and billing details
  • Sending order acknowledgments
  • Providing daily shipping reports to key accounts
  • Following up on customer service calls as needed
  • Provide superior customer service by staying up to date on pending orders and customer requests
  • Keep key customers informed of shipping dates, production changes, and order changes
  • Coordinate across all Micronique departments
  • Problem-solving: Manage product service issues and clarify customer complaints, identify root causes, recommend solutions and follow-up actions
  • Support the sales team as needed
Apply to learn more about the position!
  • High School Diploma required;
  • 1-3 years of successful experience in industrial sales and customer service.
  • Ability to manage multiple projects simultaneously.
  • Demonstrated ability to provide superior customer service.
  • Experience and proficiency with Microsoft applications, keyboard skills and entry software.
  • Previous experience with CRM and ERP products, preferred
  • Analytical and logical approach to problem solving.
  • Excellent interpersonal skills and team player capabilities across multiple departments within the organization.
  • Detail orientated with the ability and desire to follow through.
  • Motivated, self-starter with the ability to prioritize and work independently.

Apply