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Associate Customer Specialist Jobs in Raleigh, NC

KnitWell Group

Customer Specialist

Durham, NC

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... About the role As a Customer Specialist, you provide customers with exceptional shopping ...

Pearson

Advanced Associate, Customer Service

Durham, NC · Hybrid

$17.75/hr

These Advance Associate-Customer Service are responsible for processing and evaluating a high ... Licensing Specialists process a variety of applications, each with its own underlying statutes ...

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

These Advance Associate-Customer Service are responsible for processing and evaluating a high ... Licensing Specialists process a variety of applications, each with its own underlying statutes ...

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

These Advance Associate-Customer Service are responsible for processing and evaluating a high ... Licensing Specialists process a variety of applications, each with its own underlying statutes ...

Pearson

Advanced Associate, Customer Service

Durham, NC · Hybrid

$17.75/hr

Pearson VUE is hiring Advance Associate, Customer Service to join us as Licensing Specialists. These Advance Associate are responsible for processing and evaluating a high volume of licensing ...

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

Pearson VUE is hiring Advance Associate, Customer Service to join us as Licensing Specialists. These Advance Associate are responsible for processing and evaluating a high volume of licensing ...

Palomar Health

Client Specialist

Raleigh, NC · On-site

... our associates. If you share our passion, come join our team and help us continue our growth ... customer service or other operational matters. Accurately completes internal documentation for ...

High Woods

Customer Experience Specialist

Raleigh, NC · On-site

$17.25 - $21.75/hr

The Customer Experience Specialist will work closely with property teams, vendors, customers, and ... Associate's or Bachelor's degree preferred. * 1-3 years of experience in property management ...

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All JobsAssociate Customer Specialist JobsAssociate Customer Specialist Jobs in Raleigh, NC

Associate Customer Specialist information

See Raleigh, NC salary details

$18K

$49.5K

$73.4K

How much do associate customer specialist jobs pay per year?

As of Aug 25, 2026, the average yearly pay for associate customer specialist in Raleigh, NC is $49,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $60,300.00 per year, depending on experience, location, and employer.

What is an associate customer specialist?

An Associate Customer Specialist is an entry-level professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or support teams and act as a bridge between the company and its customers. Their responsibilities typically include handling phone calls or emails, troubleshooting problems, and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as an associate customer specialist, and why are they important?

To thrive as an Associate Customer Specialist, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Active listening, patience, and a customer-focused attitude help set individuals apart in this role. These skills and qualities are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining positive client relationships.

What are some common challenges faced by associate customer specialists, and how can they be effectively managed?

Associate Customer Specialists often encounter challenges such as handling high volumes of customer inquiries, resolving complex issues efficiently, and adapting to evolving products or services. Success in this role typically involves developing strong communication skills, staying organized under pressure, and utilizing available resources like knowledge bases or escalation protocols. Regular training and support from team leads or supervisors also help associates stay updated and confident in addressing customer needs.

What is the difference between Associate Customer Specialist vs Customer Service Representative?

AspectAssociate Customer SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or retail environmentsCall centers, retail stores, or office settings
Employer & Industry UsageCommon in retail, telecommunications, and financial servicesWidespread across various industries including retail, telecom, and banking
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, answering questions, processing transactions

The Associate Customer Specialist and Customer Service Representative roles share similar environments and responsibilities, focusing on customer interaction and issue resolution. The main difference lies in the job titles' emphasis, with Associate Customer Specialist often indicating a slightly more specialized or entry-level position within customer support teams.

What are popular job titles related to Associate Customer Specialist jobs in Raleigh, NC?

For Associate Customer Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Associate Customer Specialist jobs in Raleigh, NC look for?

The top searched job categories for Associate Customer Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Associate Customer Specialist jobs?

Cities near Raleigh, NC with the most Associate Customer Specialist job openings:

Associate Customer Specialist jobs near you
Infographic showing various Associate Customer Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,542 per year, or $23.8 per hour.

Customer Specialist

Durham, NC

KnitWell Group

7.9

Company rating: 7.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 104 rated fashion retailers

People enjoy working here

Good employer

Paid breaks

Learn more about KnitWell Groupexternal

Full-time

Re-posted 11 hours ago

Job description

About usOur founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.


 

About the role

As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you will support an inclusive store environment where customers feel welcome on their shopping journey. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you will have the opportunity to:

  • Welcome customers and engage with them to understand their needs and support their shopping experiences.

  • Share your knowledge of our products and services with customers to outfit and inspire them.

  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.

  • Promote in-store events and company programs that support the brand.

  • Contribute to the store's success by maintaining the highest brand and execution standards.

  • Support an inclusive and welcoming store environment for customers and associates.

You'll bring to the role

  • Prior retail experience or customer-focused experience

  • Passion for styling and love of working with people

  • Flexible availability – including evenings, weekends, and holidays

  • Ability to read, write, and communicate in English

  • Proficient with technology, including an ability to operate store systems accurately
     

Benefits

  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands

  • Support for your individual development plus opportunity for growth within our family of brands

  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.


 

Location:

Store 6786-Renaissance Vlg-LaneBryant-Durham, NC 27713Position Type:Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

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