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Associate Customer Engineer Jobs in Virginia (NOW HIRING)

The Opportunity with McKinstry We're looking for an experienced Associate Electrical Engineer to ... meet customer needs and lead the delivery of high-quality, innovative solutions. You will work ...

Associate, Systems Engineering Job Code: 39186 Job Location: Chantilly, VA * Perform operational ... external customers Qualifications: * To be eligible, applicants must be pursuing a Bachelor ...

Associate, Systems Engineering Job Code: 40111 Job Location: Forest, VA Job Schedule: 9/80 ... external customers Qualifications: * To be eligible, applicants must be pursuing aBachelor ...

New

Review 3rd-party CAD deliverables integrated into the customer portal * Work closely with ... Associate's degree, technical certificate, or equivalent experience in mechanical design, or ...

Lead Technical Engineer

Fairfax, VA · On-site

$175K - $210K/yr

Evaluate customer issues and make educated decisions on technologies, tools, and the overall ... SAA-C03 AWS Certified Solutions Architect - Associate. * Ability to work in a hybrid capacity, with ...

New

Associate DevSecOps Engineer

Reston, VA · On-site

$55 - $75.25/hr

POSITION SUMMARY As an Associate DevSecOps Engineer at Rancher Government Solutions, you will be a ... This role is instrumental in translating customer needs into robust, secure, and scalable ...

Overview VTG is seeking an Associate Software Engineer to work with our software for modeling ... This position will support our customer in Manassas, VA. What will you do? * Develop and maintain ...

Overview VTG is seeking a an Associate Software Engineer to work with our software for modeling ... This position will support our customer in Manassas, VA . What will you do? * Develop and maintain ...

Showing results 21-40

Associate Customer Engineer information

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in Virginia?

The most popular types of Customer Engineer jobs in Virginia are:

What are popular job titles related to Associate Customer Engineer jobs in Virginia?

For Associate Customer Engineer jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Associate Customer Engineer jobs?

Cities in Virginia with the most Associate Customer Engineer job openings:

Infographic showing various Associate Customer Engineer job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Associate DER Engineer

McKinstry

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


McKinstry rating

9.7

Company rating: 9.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

  • engineering and design
  • construction and facility services
  • renewables and energy services
  • decarbonization and electrification

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We're looking for an experienced Associate Electrical Engineer to join our growing Engineering and Design team in Richmond, VA.  In this role, you'll play a key part in supporting our Distributed Energy Resources (DER) clients, leveraging your expertise in building systems to meet customer needs and lead the delivery of high-quality, innovative solutions. You will work alongside internal partners and external stakeholders to deliver innovative solutions and ensure successful project outcomes. Key responsibilities include:

Team Leadership & Development

  • Mentor and train project engineers on electrical system design principles and technical skills.
  • Identify and allocate engineering resources to optimize project timelines and meet critical deadlines.
  • Conduct regular performance and goal reviews with direct reports, aligning them with project objectives.

Project & Design Management

  • Lead the design and implementation of various electrical design projects, including building electrical distribution systems, lighting & lighting control systems, emergency power systems, and medium-voltage campus distribution systems. 
  • Collaborate with internal teams and external partners to establish and uphold best practices in building electrical system design and delivery.
  • Oversee engineering analyses that support both pre-design efforts and sales proposals, ensuring alignment with objectives.

Technical Excellence & Standards Development

  • Develop and maintain technical standards for electrical engineering projects, contributing to the continuous improvement of design methodologies.
  • Provide clear direction on electrical design requirements and deadlines to team members, coordinating work to maintain project scope, schedule, and budget.
  • Support the professional growth of junior engineers through training in electrical design standards and project-specific technologies.
  • Stay current with technologies and industry trends by attending trade shows, continuing education, and market research. 

Client & Stakeholder Engagement

  • Foster strong relationships with clients by understanding their unique electrical needs and aligning project scopes and solutions accordingly.
  • Coordinate with utility providers, authority having jurisdictions, and other disciplines to proactively address any technical or regulatory challenges.
  • Engage in strategic initiatives within the Engineering & Design group to drive innovation and enhance service delivery.

Project Oversight & Financial Accountability

  • Collaborate with estimating and construction teams to optimize project budgets and reduce costs, particularly on design-build projects.
  • Participate in all phases of project planning and execution, from proposal preparation and scope alignment to monitoring financial health and achieving project milestones.

What You Need to Succeed at McKinstry

  • Bachelor's degree in engineering or equivalent work experience required.
  • Professional Engineer registration and ability to acquire licensure in additional states required.
  • Experience in the design and construction of commercial and light industrial electrical systems, emergency power systems, low voltage systems, and medium-voltage campus distribution systems.
  • Ability to evaluate power systems and perform studies for arc flash, short circuit current, coordination, underground cable thermals, grounding, and load flow analysis.
  • Medium-Voltage (15 kV and below) design experience required, protective relaying experience preferred.
  • Advanced knowledge of Microsoft Office Suite and Microsoft Teams.
  • Working Knowledge of Bluebeam.
  • Working knowledge of Procore.
  • Working knowledge of AutoCAD and Revit required.
  • Skilled in electrical analysis software (SKM, EasyPower, ETAP, etc.).
  • Strong written and verbal communications skills.
  • Efficient time management, ability to handle multiple projects simultaneously while delegating to Junior engineers.
  • Development of Engineering fee proposals, resource plans, and provide financial analysis of projects.
  • Overall: 8 to 10 years' experience in Electrical Engineering in the built environment.
    • Project management: 3 to 5 years.
    • People management: 1-3 years.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • "Building Good" paid community service time
  • Learning and advancement opportunities via McKinstry University
  • McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $120,510 - $184,410 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.


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