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Assistant Walmart Call Center Jobs (NOW HIRING)

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Prepare reports and assist leadership with data validation, analysis, and operational insights ... Operate standard office and call center equipment, including computers, phone systems, printers ...

The Physicians Centre Hospital

Call Center Rep

Bryan, TX

$14.75 - $18.50/hr

Call Center Rep Job Category: Registration and Scheduling Requisition Number: CALLC037847 Posted ... Be a team player and assist with other tasks during downtime * Protects patient confidentiality by ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Answer incoming calls promptly and professionally * Assist customers with product or service ...

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How much do assistant walmart call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for assistant walmart call center in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant in a Walmart Call Center, and why are they important?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an Assistant in a Walmart Call Center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What are Assistant Walmart Call Center jobs?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

More about Assistant Walmart Call Center jobs
What cities are hiring for Assistant Walmart Call Center jobs? Cities with the most Assistant Walmart Call Center job openings:
What are the most commonly searched types of Walmart Call Center jobs? The most popular types of Walmart Call Center jobs are:
What states have the most Assistant Walmart Call Center jobs? States with the most job openings for Assistant Walmart Call Center jobs include:
What job categories do people searching Assistant Walmart Call Center jobs look for? The top searched job categories for Assistant Walmart Call Center jobs are:
Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $39,407 per year, or $18.9 per hour.
Call Center Agent

Call Center Agent

Suffolk Transportation Service

Ronkonkoma, NY

$19.25/hr

Other

Life, Retirement, PTO

Posted yesterday

Job description

Call Center Agent

Suffolk Bus Corp. ("SBC") is a family-owned transportation company located in Ronkonkoma, NY. SBC provides transit and special-needs transportation services throughout Suffolk County. The Call Center Agent will work at our Transit headquarters in Ronkonkoma, NY and report directly to the Call Center Manager.

This is a part-time position (20 hours per week). The call center operates Monday–Saturday from 7:00 a.m. to 5:00 p.m. and Sunday from 8:00 a.m. to 4:30 p.m.

Salary Range: $19.25 per hour Schedule: Part-time; varying shifts based on seniority Benefits: Paid time off, 401(k), Life Insurance

Key Duties & Responsibilities
  • Provide exceptional customer service by answering calls in a clear, concise, and friendly manner.
  • Work collaboratively with colleagues to ensure smooth call center operations.
  • Assist callers with bookings, cancellations, and trip verifications in accordance with ADA program policies and procedures.
  • Remain sensitive to the needs of callers who may be visually impaired, hearing impaired, have cognitive challenges, or physical limitations.
  • Resolve complex and multi-leg (round-trip) transportation requests.
  • Demonstrate knowledge of Long Island, NY geography.
  • Successfully complete periodic map testing throughout the year.
  • Perform general office duties, including accurate data entry, as required.
Requirements & Qualifications
  • Reliable transportation required.
  • Ability to sit for prolonged periods of time.
  • Strong command of the English language.
  • Basic computer skills, including keyboarding.
  • Flexible availability; operations run seven days a week.
  • Ability to manage high call volumes while maintaining a professional and friendly demeanor.
  • Strong attention to detail and accuracy.
  • Ability to maintain confidentiality at all times.
  • Strong interpersonal and communication skills.
  • Physical presence at the work site is required.

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