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Assistant Walmart Call Center Jobs in Florida (NOW HIRING)

Call Center Specialist

Clermont, FL ยท On-site

$15 - $18.75/hr

Identify and address causes of no-shows and assist in reducing missed appointments ... Call Center Manager & Regional Director of Operations Approved by: Date: 5/1/2026

Call Center Agent

Miami, FL ยท On-site

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Answer incoming calls promptly and professionally * Assist customers with product or service ...

Call Center Representative

Tampa, FL ยท On-site

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

... call center and individual quality and productivity goals in accordance with established objectives ... Provides guidance and leadership skills to Sales Specialists and assist with management and ...

Call Center Agent

Bradenton, FL ยท On-site

$21/hr

Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ... Previous call center, customer service, or contact center experience preferred * Must have a ...

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Assistant Walmart Call Center information

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Florida?

The most popular types of Walmart Call Center jobs in Florida are:

What cities in Florida are hiring for Assistant Walmart Call Center jobs?

Cities in Florida with the most Assistant Walmart Call Center job openings:

Recruiter for High-Volume Call Center (Seasonal)

KG Call Center

Tampa, FL โ€ข On-site

$50K - $55K/yr

Temporary

Re-posted 26 days ago


Job description

Temporary Recruiter for High-Volume Call Center
Are you looking for a recruiting position? Do you have experience with high-volume hiring? Do you want to help people find a customer service role they love? If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter for our Tampa Call Center!
Company Overview
At KGCCO, our team assists thousands of Americans in navigating complex healthcare insurance plans offered through the Federal Marketplace and Medicare. KGCCO is a division of a government contracting company based in the Washington, D.C. area, with employees located across the U.S. In addition to our contact center in Tampa, we provide services including information technology and program management to federal customers like the Departments of Defense and Homeland Security, the U.S. Army, the U.S. Coast Guard, and Defense Logistics Agency.
Position Description
KGCCO is seeking a motivated and enthusiastic temporary recruiter to assist in staffing a call center supporting a federal agency contract. This position, located in Tampa, FL (near the Hard Rock Casino), is an excellent opportunity for an individual looking to gain recruiting experience in a high-volume setting. The right candidate will have a strong sense of responsibility and the ability to see the bigger picture while proving their ability to work independently. This candidate will also be able to adapt quickly and effectively to changing workload requirements.
Position Responsibilities
  • Assist in hiring 800+ customer service representatives for a high-volume call center.
  • Take ownership of the candidate experience including assessing candidates' skills compared to the job requirement, scheduling and conducting interviews, reviewing assessment results, making hiring recommendations for candidates, sending electronic offer letters, initiating background checks, and responding to candidate emails/calls.
  • Work closely with recruiting team to develop a robust candidate pipeline from a variety of sourcing methods.
  • Assist with job fairs, meet and greet events, hiring events, and onboarding days in Tampa, FL.
  • Gain comprehensive knowledge of the call center operations to better inform candidates about job opportunities.
  • Provide feedback to recruiting, HR, operations, and management teams regarding recruiting progress.

Position Requirements
  • Results-oriented and customer-service focused candidate with strong organizational and communication skills.
  • Comfortable working in a fast-paced and deadline-driven environment.
  • Experienced in building networks to find qualified active/passive candidates.
  • Strong knowledge of MS Office, including Word, Excel, SharePoint, and Outlook.
  • Excellent oral and written communication skills.
  • Bilingual (Spanish) skills are a plus but not required.
  • Strong attention to detail and accuracy, with the ability to handle multiple tasks efficiently and effectively.
  • Previous call center recruiting experience preferred.
  • College degree is a plus but not required.
  • Previous experience utilizing an applicant tracking system (ATS), such as iSolved iHire, experience is a plus but not required.

Location
Hybrid position based in Tampa, FL. Call center address is 5701 E. Hillsborough Avenue, Suite 1300, Tampa, FL 33610. Time will be split between remote work and in-person attendance at recruiting events. Recruiting events include job fairs, meet and greet events, hiring events, and onboarding days.
Pay
  • This is a temporary salaried position and benefits are included.
  • The salary range for this position is $50,000 - $55,000. This is not a guarantee of compensation or salary. Salary will be set based on experience, geographic location and contractual requirements and could fall outside of this range.

Length of Assignment
This position has a targeted start date of June 22, 2026, and is expected to continue through December 11, 2026. The end date may change, depending on project requirements and staffing numbers.
Work Schedule
The candidate must be flexible with schedule availability, especially during prime-time recruiting hours, which may include weekends. The targeted work schedule will be between the hours of 8:30am - 5:00pm Monday through Friday.
Training at the start of the contract position will be scheduled for 8:30am - 5:00pm Monday through Friday with the first few days onsite in Tampa and the remaining training conducted mostly virtually. The targeted schedule above will begin upon completion of training.
Background
Candidates must be able to pass a standard background check, including criminal and credit checks.
Kenific Group Important Information
All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (863) 315-5039.
This company uses E-Verify to confirm each employee's work authorization. For more information, .