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Assistant Walmart Call Center Jobs (NOW HIRING)

Global Channel Management

Call Center

East Hartford, CT

$16 - $19.75/hr

Provide one-to-one telephone contact with consumers and providers. Assist with password resets. Accurately respond to incoming calls received by the call center. Accurately document all interactions ...

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

Monitor the performance of Tier 1 or Tier 2 Call Center Representatives (CCRs) and provide feedback and education to staff to improve performance * Assist with the development and implementation of ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. Why join EmergeOrtho? * Hiring Immediately - Start your new career ...

Global Channel Management

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

SAP skills Call Center Rep duties: * Assist with customer questions, inquiries, and issues related to accounts payable inquiries. * Take phone calls and answers chats/emails regarding accounts ...

American 1 Credit Union

Call Center Supervisor

Jackson, MI · On-site

$61.07K/yr

Call Center Supervisor * Salary: $61,074.34 based on experience and qualifications. * Benefits ... They assist with the management of day-to-day operations with a focus on everyday core processes ...

New

EmergeOrtho

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. Why Join EmergeOrtho? * Hiring Immediately - Start your journey with ...

EmergeOrtho

Call Center Specialist

Durham, NC · Remote

$15.25 - $19/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. Why Join EmergeOrtho? * Hiring Immediately - Start your new career ...

PEARL STREET DENTAL GROUP

Call Center Specialist

Dallas, TX

$16.50 - $20.75/hr

... - Assist with resolving customer complaints or issues - Follow call center scripts and procedures to ensure consistency and quality of service - Collaborate with team members to achieve call center ...

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All JobsAssistant Walmart Call Center Jobs

Assistant Walmart Call Center information

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How much do assistant walmart call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for assistant walmart call center in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant in a Walmart Call Center, and why are they important?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an Assistant in a Walmart Call Center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What are Assistant Walmart Call Center jobs?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

More about Assistant Walmart Call Center jobs
What cities are hiring for Assistant Walmart Call Center jobs? Cities with the most Assistant Walmart Call Center job openings:
What are the most commonly searched types of Walmart Call Center jobs? The most popular types of Walmart Call Center jobs are:
What states have the most Assistant Walmart Call Center jobs? States with the most job openings for Assistant Walmart Call Center jobs include:
What job categories do people searching Assistant Walmart Call Center jobs look for? The top searched job categories for Assistant Walmart Call Center jobs are:
Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $39,407 per year, or $18.9 per hour.
Call Center

Call Center

Global Channel Management

East Hartford, CT

$16 - $19.75/hr

Other

Posted 28 days ago

Job description

Call Center

East Hartford, CT, United States

$ 17.00 - 18.00 (US Dollar)

Sr Call Center needs 6 months minimum experience in call center/dispatcher experience

Sr Call Center requires:

Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience

In lieu of an Associate degree without call center experience

Must be able to pass 27-30 wpm typing test.

Must be able to pass a customer service assessment

Must be able to successfully pass a criminal background check and drug test.

Sr Call Center duties:

Provide one-to-one telephone contact with consumers and providers.

Assist with password resets.

Accurately respond to incoming calls received by the call center.

Accurately document all interactions with consumers.

Properly forward calls to Call Center Leadership or other CT agencies per procedures.

Provide clear, complete, accurate and objective information based on full understanding of program requirements.

Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.

Work with consumers in difficult situations.

Handle and data enter complaints in accordance with approved policies and procedures.

Meet and exceed daily standards for calls answered, customer service, and quality.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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