ZipRecruiter

Log In

1

Assistant Walmart Call Center Jobs in California

Robert Half

Call Center Representative

San Diego, CA · On-site

$20/hr

Call Center Representative Robert Half is partnering with a nonprofit organization to identify a ... Maintain accurate records and ensure data quality * Assist with additional projects and ...

New

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Conduct outbound calls for appointment reminders, follow-ups, and new patient scheduling * Assist ...

Westeasthub Llc

Call Center Receptionist

Yorba Linda, CA · On-site

$21/hr

Log call details and customer interactions in the system * Assist with administrative tasks like ... Previous experience in a receptionist or call center role is a plus * Excellent verbal and written ...

CRA MSO LLC

Call Center Representative

Chula Vista, CA · On-site

$16 - $19.50/hr

Identifying urgent calls and escalating to Providers, Managers and Technicians. * Assist with new ... Call Center preferred. * Must have good telephone skills. Experience with high call volume ...

Kheir Clinic

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Call Center Representative Kheir's mission is to increase and provide access to culturally and ... The CCR will be the first point of customer service contact for incoming calls and will assist with ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ... Previous call center, customer service, or contact center experience preferred * Must have a ...

Tad PGS

Call Center Agent

El Segundo, CA · On-site

$16 - $21/hr

Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ... Previous call center, customer service, or contact center experience preferred * Must have a ...

next page

Showing results 1-20

All JobsWalmart Call Center JobsAssistant Walmart Call Center JobsAssistant Walmart Call Center Jobs in California

Assistant Walmart Call Center information

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in California?

The most popular types of Walmart Call Center jobs in California are:

What cities in California are hiring for Assistant Walmart Call Center jobs?

Cities in California with the most Assistant Walmart Call Center job openings:

Assistant Walmart Call Center jobs near you

Call Center Representative

Robert Half

San Diego, CA • On-site

$20/hr

Temporary

Posted 3 days ago

New

Job description

Call Center Representative

Robert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing support in a fast-paced call center environment.


Position Overview

The Call Center Representative will serve as a key point of contact for clients, providing support and assistance by phone. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed.

The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.


Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.

Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite.

Key Responsibilities

  • Respond to incoming calls and provide professional, compassionate customer service
  • Assist clients with questions and provide information about available resources and services
  • Listen to client needs and help identify appropriate next steps
  • Accurately document client interactions and information
  • Conduct follow-up calls as needed
  • Maintain accurate records and ensure data quality
  • Assist with additional projects and administrative tasks as needed


Qualifications

  • Customer service, call center, social services, or other client-facing experience strongly preferred
  • Interest in or experience working within social services, community resources, or a similar helping profession is a plus
  • Strong ability to connect with people from a variety of backgrounds
  • Excellent verbal and written communication skills
  • Strong attention to detail and commitment to data quality
  • Ability to accurately collect and document sensitive client information
  • Comfortable having empathetic conversations with individuals experiencing challenging circumstances
  • Strong follow-through and organizational skills
  • Ability to manage multiple applications, appointments, and follow-up activities
  • Comfortable learning county and state systems and shared technology platform


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs