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Assistant Walmart Call Center Jobs (NOW HIRING)

Delaware Eye Care Center

Call Center Representative

Dover, DE · On-site

$12.75 - $16/hr

... assist customers with inquiries, issues, or product information * Listen actively to patients ... Follow established call center protocols and procedures to maintain the highest quality standards ...

GULF COAST

Call Center Specialist

Texas City, TX

$14.25 - $18/hr

Call Center Specialist Location: Galveston County FLSA Status ... Non-Exempt Working Status: Full Time with Benefits Summary: Assist direct supervisor with providing ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100 ... Audit and monitor intake calls for quality, compliance, and conversion effectiveness * Assist ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.62 - $21.40/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service ... Keeping up-to-date with product and service knowledge to effectively assist customers * Meeting or ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Hocking College

Call Center Analyst

Nelsonville, OH

Utilize Call Center AI tools such as speech analytics, sentiment analysis, and Agent Assist to provide actionable insights and coaching opportunities. * Identify call volume patterns, peak times, and ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

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How much do assistant walmart call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for assistant walmart call center in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant in a Walmart Call Center, and why are they important?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an Assistant in a Walmart Call Center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What are Assistant Walmart Call Center jobs?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

More about Assistant Walmart Call Center jobs
What cities are hiring for Assistant Walmart Call Center jobs? Cities with the most Assistant Walmart Call Center job openings:
What are the most commonly searched types of Walmart Call Center jobs? The most popular types of Walmart Call Center jobs are:
What states have the most Assistant Walmart Call Center jobs? States with the most job openings for Assistant Walmart Call Center jobs include:
What job categories do people searching Assistant Walmart Call Center jobs look for? The top searched job categories for Assistant Walmart Call Center jobs are:
Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $39,407 per year, or $18.9 per hour.
Call Center Manager

Call Center Manager

MV Transportation

West Palm Beach, FL

Full-time

Posted 11 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

59th of 76 rated public transport

Job description

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.


MV Transportation is seeking a Call Center Manager for the call center who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our call center performance, in compliance with the policies of the contracting agency and in conformance with company procedures. The Call Center Manager is primarily responsible for, but not limited to:

  • Effectively manage all call center functions, including key metrics such as call answer times.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train, and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
  • Contributes to maintaining the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly, and monthly reviews of key operational metrics.
  • Implement, promote, and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Talent Requirements:

  • Must have at least three (3) years’ experience managing a call center with over 25 staff at any given time.
  • Bilingual in Creole
  • The ideal candidate would have experience in scheduling, personnel management, and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Experience managing a fast-paced environment.
  • Transportation industry experience a plus

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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