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Walmart Call Center Remote Jobs in Florida (NOW HIRING)

Oates Energy

Call Center Representative

Jacksonville, FL · Remote

$28 - $34/hr

This is a remote position. Summary We are actively seeking a motivated Call Center Representative to join our dynamic team within the Energy and Utilities sector. In this pivotal role, you will serve ...

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Walmart Call Center Remote information

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are the most commonly searched types of Walmart Call Center jobs in Florida?

The most popular types of Walmart Call Center jobs in Florida are:

What are popular job titles related to Walmart Call Center Remote jobs in Florida?

For Walmart Call Center Remote jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Walmart Call Center Remote jobs in Florida look for?

The top searched job categories for Walmart Call Center Remote jobs in Florida are:

What cities in Florida are hiring for Walmart Call Center Remote jobs?

Cities in Florida with the most Walmart Call Center Remote job openings:

Walmart Call Center Remote jobs near you
Infographic showing various Walmart Call Center Remote job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.

Customer Rep - Call Center - Remote

Allied Universal

Hialeah, FL

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 27 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,589 frontline employees who took The Breakroom Quiz

77th of 118 rated security

Job description

Overview
Company Overview:
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour
RESPONSIBILITIES:
Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
• Tackle a variety of problems in technical systems with skill and accuracy
• Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent
resolution if resolved at the Help Desk or escalate to appropriate next level
• Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging
customer conversations
• Discern changes in call types and report to management
• Monitor health of network, hardware, and software for our customers
• Track escalations through proper channels to completion
QUALIFICATIONS (MUST HAVE):
  • Formal Education, Licenses, and Certifications Required:
    • High school diploma or equivalent
    Page 2 of 2
    Type and Length of Specific Experience Required:
    • Technical call center support experience
    • Experience in a technical support role, or other technical experience
    • Work history must demonstrate each of the following:
    o Strong understanding of customer service and customer relations
    o Ability to take initiative and learn new processes and concepts
    o Ability to exercise good judgment and decision-making
    o Effective oral and written communication skills
    Knowledge and Skills Required:
    • Basic understanding of software/hardware troubleshooting
    • Able to assess and evaluate situations effectively
    • Able to identify critical issues quickly and accurately
    • Able to write informatively, clearly, and accurately
    • Problem solving and analytical skills
    • Ability to work in a team environment
  • OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:
  • These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.
    • Associates degree in Information Technology, Computer Science, or a related field
    • Experience in Service Now and TalkDesk
    • Experience in retail cash offices

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1652403

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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