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Assistant Walmart Call Center Jobs in Michigan (NOW HIRING)

Veterinary United

Call Center Representative

New Baltimore, MI · On-site

$14.50 - $18.25/hr

The ideal candidate will assist customers by answering questions, resolving complaints, providing ... Previous call center or customer service experience is a MUST Preferred Qualities: * Patience and ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Roseville, MI (In-Office)Pay: $15-$18/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysClementine Answers is hiring Part-Time Call Center Agents to assist callers during critical ...

Xtend Inc

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

... hiring a Call Center Representative to support credit union members across the country. In this ... Answer incoming calls and assist members with questions and concerns * Use internal systems to ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

This is not a remote positionWhat You'll Be DoingAnswer incoming calls and assist members with ... call center or customer service experience is a plusStrong communication skills and a positive ...

CU*Answers

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

... hiring a Call Center Representative to support credit union members across the country. In this ... Answer incoming calls and assist members with questions and concerns * Use internal systems to ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

May cross-train or assist in cross-training other call center representatives. * May fill in for the member service, teller, or lending positions when needed. * Process requests to Skip Loan Payments.

CU Asterisk

Call Center Representative

Grand Rapids, MI · On-site

$15.25 - $19.25/hr

... hiring a Call Center Representative to support credit union members across the country. In this ... Answer incoming calls and assist members with questions and concerns * Use internal systems to ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15.25 - $19.25/hr

... hiring a Call Center Representative to support credit union members across the country. In this ... Answer incoming calls and assist members with questions and concerns * Use internal systems to ...

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All JobsWalmart Call Center JobsAssistant Walmart Call Center JobsAssistant Walmart Call Center Jobs in Michigan

Assistant Walmart Call Center information

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Michigan?

The most popular types of Walmart Call Center jobs in Michigan are:

What cities in Michigan are hiring for Assistant Walmart Call Center jobs?

Cities in Michigan with the most Assistant Walmart Call Center job openings:

Assistant Walmart Call Center jobs near you

Call Center Representative

All Weather Seal of West Michigan Inc

Grand Rapids, MI • On-site

$15 - $50/hr

Full-time, Part-time

Re-posted 21 days ago

Job description

Description:Award Winning: 2026 Best and Brightest Company to Work For

All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!


Why Join All Weather Seal?

  • Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses)
  • Paid Training – No experience required
  • Performance-Based Bonuses with Unlimited Earning Potential
  • Flexible Full-Time & Part-Time Schedules
  • Evening and Weekend Shifts Available
  • Career Advancement: Marketing, Customer Service, Recruiting, Sales, and Leadership
  • Fun, Positive, Team-Oriented Work Environment
  • Ongoing Coaching and Professional Development
  • Employee Benefits Available for Full-Time Team Members
  • Established Company with Over 40 Years of Success

What You'll Do

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.


Responsibilities include:

  • Contact homeowners who have previously requested information about our services
  • Schedule appointments for free in-home consultations
  • Answer customer questions and provide excellent service
  • Build rapport and create positive customer experiences
  • Accurately document customer conversations in our CRM
  • Meet individual and team performance goals
  • Participate in ongoing training and coaching
  • Work collaboratively in a fast-paced call center environment

What We're Looking For

  • Positive attitude and strong work ethic
  • Excellent communication and listening skills
  • Friendly, outgoing personality
  • Customer service or call center experience is helpful but not required
  • Comfortable speaking on the phone throughout the day
  • Basic computer skills
  • Coachable and eager to learn
  • Reliable attendance
  • Ability to work evening and/or weekend shifts

About All Weather Seal

For over 45 years, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.


Call Center Representative, Customer Service Representative, Appointment Setter, Appointment Scheduler, Outbound Call Center, Customer Support, Inside Sales, Telemarketing, Lead Generation, Customer Care Representative, Phone Representative, Contact Center Representative, Marketing Representative, Sales Support, Call Center Agent, Customer Experience Representative, Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist, Retail Associate, Brand Ambassador.

#ZR

Requirements: