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Assistant Tour Manager Jobs (NOW HIRING)

Varsitybrands

General Seasonal Tour Team

Three Rivers, MI · On-site

$18.50 - $20.50/hr

Content and Tech Coordinator : responsible for managing the media captured by the Photographer and ... * Assist with event set-up and breakdown * Attend all mandatory training and team meetings.

Hillerich & Bradsby

Tour Guide

Louisville, KY · On-site

$15/hr

Manager of Operations - LSMF Pay Rate: $15.00 Position Summary: Serve as an ambassador by offering ... Present programming and assist with the set up and execution of special events designed to attract ...

Hillerich & Bradsby Co

Tour Guide

Louisville, KY

$15/hr

Manager of Operations - LSMF Pay Rate: $15.00 Position Summary: Serve as an ambassador by offering ... Present programming and assist with the set up and execution of special events designed to attract ...

Paisley Park

Tour Guide

Chanhassen, MN · On-site

$17/hr

Effectively manage both large and small groups of people * Conduct yourself professionally amongst ... * Assist guests in all types of situations, including emergencies * Administer First Aid when ...

Paisley Park

Tour Guide

Chanhassen, MN · On-site

$14 - $17/hr

Effectively manage both large and small groups of people * Conduct yourself professionally amongst ... * Assist guests in all types of situations, including emergencies * Administer First Aid when ...

Collabera

Tour Guide

Moline, IL · On-site

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Tour Guides may also be requested to provide VIP tours and assist with special events. The three ...

MSG Entertainment Holdings, LLC

Tour Guide

New York, NY · On-site

$28.80/hr

... * Assist fellow Tour Guides with large groups from time to time. * Secure, return, and observe ... Must possess excellent memorization and time management skills with the ability to articulate and ...

Kualoa Ranch Hawai'i

Tour Guide, Tours

Kaneohe, HI · On-site

$24.50/hr

Conduct pre- and post-trip vehicle checks and report any maintenance concerns. * Assist with ... Support fellow guides, leads, and managers to ensure smooth daily operations. * Communicate clearly ...

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Assistant Tour Manager information

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How much do assistant tour manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for assistant tour manager in the United States is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.72 per hour, depending on experience, location, and employer.

What does an assistant tour manager do?

An Assistant Tour Manager supports the Tour Manager in organizing and overseeing travel logistics, accommodations, and schedules for touring artists, bands, or performance groups. They help coordinate transportation, liaise with venues, manage day-to-day tour operations, and ensure that everything runs smoothly. Their role includes handling administrative tasks, troubleshooting issues on the road, and communicating with crew members. Strong organizational skills, adaptability, and problem-solving abilities are essential for success in this position.

What are the key skills and qualifications needed to thrive in the assistant tour manager position, and why are they important?

To thrive as an Assistant Tour Manager, you need a solid background in event coordination, logistics management, and travel planning, often supported by a relevant degree or prior experience in the travel or entertainment industries. Familiarity with scheduling software, booking platforms, and budgeting tools is typically required, and holding certifications in hospitality or tourism can be advantageous. Strong interpersonal skills, attention to detail, and the ability to resolve problems quickly help set exceptional candidates apart. Mastery of these skills ensures smooth tour operations, satisfied clients, and effective teamwork under sometimes high-pressure, dynamic circumstances.

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Assistant Tour Manager jobs near you
Infographic showing various Assistant Tour Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,854 per year, or $21.1 per hour.

Asst Shorex Manager (Japanese Speaking)

Princess Cruises

New York, NY • On-site

Contractor

Re-posted 13 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
  • Provides a positive first impression to every passenger through a warm, welcoming individual greeting; always maintains a spotless and professional appearance. 
  • Always delivers customer service standards that meet or exceed Hotel Policies & Procedures for every passenger interaction. 
  • At the start of every shift, checks open customer service and tour operation issues and follows up appropriately; properly hands over all outstanding issues to on-duty colleagues at the end of each shift. 
  • Rapidly acquires and maintains thorough knowledge of the ship and its procedures, itinerary, ports of call, tours, onboard product, daily activities, and services available in order to provide accurate information and answers to passengers' questions or concerns. 
  • Willingly assists passengers with independent inquiries that are not related to the available tour product. 
  • Ensures all passenger comments or complaints are solicited, listened to, and understood with empathy, showing genuine interest at all times. Ensures responses are appropriate and meets with passengers on a one-to-one basis if Shore Excursion Manager is not available. 
  • Promptly and accurately compiles and provides feedback to each tour operator, including passenger comments and tour escort reports.  
  • Communicates calmly and respectfully with tour operators to resolve all tour quality issues. 
  • Swiftly and satisfactorily resolves all customer relations issues resulting from passengers' tour experiences or other interactions with the Shore Excursion operation.
  • Continually monitors Tour Staff to ensure that all passenger complaints are received, documented, and understood with empathy and in line with our Policies & Procedures. 
  • Assists the Shore Excursion Manager in developing routines to ensure Tour Staff gain experience in a variety of tour office operations and systems. 
  • Ensures passenger rates and costs are promptly and accurately entered into onboard ticketing system and tour order form. 
  • Communicates clearly with Shore Operations to swiftly relay all information pertinent to the cruise, including any excursion-related incidents, accidents, or issues that may affect passenger satisfaction or revenue.  
  • Within budget and operational limitations, regularly schedules familiarization trips for Tour Staff to gain venue, port, and product knowledge. 
  • Organizes the necessary training of Tour Staff to gain and maintain thorough and up-to-date knowledge of all tour programs, sales techniques, customer service, and policies pertinent to the operation. 
  • Continually evaluates the performance of Tour Staff and provides immediate, appropriate feedback to reinforce effective service strategies and provide course correction.
  • Creates awareness of available tour product and provides passengers with information on tours that are closely in line with the passengers' interest. 
  • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour product. 
  • Collaborates with Shore Excursion Manager to meet or exceed sales goals each voyage without interfering with passengers' enjoyment of the cruise experience. 
  • Regularly participates on tours to gain knowledge of the existing tour program, or to inspect possible new tour product. 
  • Assists the Shore Excursion Manager in building an accurate tour file in a timely manner, including information on tickets, extra tour departures, passenger rates, and costs.
  • Promptly and accurately creates/updates tour dispatch sheets, booking forms, and bus sheets for review by Shore Excursion Manager. 
  • Promptly verifies final tour participation counts with vendors for use in self-invoicing process and to be entered into the shipboard ticketing system. 
  • Assists Shore Excursion Manager in supervising Tour Staff to ensure proper coverage during tour dispatch and Tour Office hours. 
  • Ensures tours are dispatched efficiently from meeting locations; carefully monitors status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Customer Services Director, and Food & Beverage department of any problems or delays.  
  • Ensures accuracy of all ticket transactions, including sales, exchanges, and refunds for tours, shuttles, and transfers. 
  • Promptly and professionally organizes all special requests from passengers and groups.
  • Coordinates staff needed for completion of Risk Inspections to ensure standards and agreed content are maintained.  
  • Always complies with applicable Hotel Policies & Procedures, Fleet Regulations, and other internal, external, and governmental regulations. 
  • Maintains current, accurate knowledge of public health standards. Promptly helps coordinate onboard resources and response in case NoV, H1N1, or other outbreak situations necessitate increased sanitation levels. 
  • Properly attends to duties stated in Hotel Policies & Procedures, specifically Sections P Shore Excursions and C Administration. 
  • Promptly performs General Emergency Organization duties as directed.  
  • Productively participates in shipboard training programs to enhance product knowledge, customer service, staff management, and sales skills.
  • Demonstrates commitment to the Company's values, beliefs, goals, and initiatives. 
  • Participates enthusiastically in monthly breakout meetings, offering ideas to improve onboard product and services. 
  • Acts as a Company representative and always portrays a positive image of Princess Cruises to all passengers, officers, and crew.  
  • Always maintains professional, effective, and motivated working relationships across all functions, taking into account differences in cultures, backgrounds, and individual personalities. 

  • Preferred experience in the cruise industry as Shorex Staff/Manager, preferably on ships with Japanese destinations.
  • Preferred experience with public speaking and ability to create presentations. 
  • Fluent knowledge of the English Language, both verbal and written.
  • Command of the Japanese language, both verbal and written.

Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your comfortable double cabin - your space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

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