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Assistant Telehealth Jobs (NOW HIRING)

visionworks

Optometric Assistant (Telehealth)

Knightdale, NC · On-site +1

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face of our patient care and is dedicated to ensuring the best possible journey for every patient during ...

Visionworks

Optometric Assistant (Telehealth)

Bowie, MD · On-site

$15 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face of our patient care and is dedicated to ensuring the best possible journey for every patient during ...

visionworks

Optometric Assistant (Telehealth)

Knightdale, NC · On-site +1

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face of our patient care and is dedicated to ensuring the best possible journey for every patient during ...

visionworks

Spc, Telehealth

Knightdale, NC · Remote

$12.82 - $17.29/hr

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face of our patient care and is dedicated to ensuring the best possible journey for every patient during ...

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How much do assistant telehealth jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for assistant telehealth in the United States is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Assistant Telehealth vs Medical Assistant?

AspectAssistant TelehealthMedical Assistant
CredentialsMay require certification in telehealth or related fieldsCertified or registered, often with CMA or RMA
Work EnvironmentRemote, virtual patient interactionsClinical setting, outpatient clinics or hospitals
Employer & IndustryHealthcare providers offering telehealth servicesHospitals, clinics, medical offices
Primary DutiesAssist with telehealth appointments, patient support remotelyRooming patients, taking vital signs, administrative tasks

Assistant Telehealth roles focus on supporting virtual patient care, often requiring remote communication skills and telehealth-specific certifications. Medical Assistants work in clinical settings, providing direct patient care and administrative support. While both roles support healthcare delivery, Assistant Telehealth is primarily remote and tech-oriented, whereas Medical Assistants work onsite in healthcare facilities.

How does an Assistant Telehealth professional collaborate with healthcare providers and patients during virtual appointments?

Assistant Telehealth professionals play a vital role in supporting both patients and healthcare providers during virtual appointments. They often help patients troubleshoot technology issues, ensure all necessary documentation is prepared, and relay important information between patients and clinicians. Collaboration is typically done through secure messaging, video conferencing platforms, and electronic health records, allowing for seamless communication and coordination. This teamwork helps ensure virtual visits run smoothly and patient care remains high-quality.

What are Assistant Telehealth roles?

Assistant Telehealth roles refer to positions that support healthcare providers in delivering medical care remotely using digital technologies. Individuals in these roles often help patients navigate telehealth platforms, schedule virtual appointments, manage electronic health records, and provide basic technical support. They may also assist with patient intake, answer general questions, and ensure smooth communication between patients and healthcare professionals. Assistant Telehealth staff play a crucial role in making healthcare more accessible and efficient, especially for patients who cannot visit clinics in person.

What key skills and qualifications are needed to thrive as an Assistant Telehealth, and why are they important?

To thrive as an Assistant Telehealth, you need strong organizational skills, basic medical knowledge, and typically a healthcare-related certification or experience in medical administration. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication tools is essential. Excellent communication, empathy, and problem-solving abilities help build rapport with patients and support remote healthcare teams. These skills ensure efficient virtual patient care, data accuracy, and positive patient experiences in a digital healthcare environment.
What cities are hiring for Assistant Telehealth jobs? Cities with the most Assistant Telehealth job openings:
What are the most commonly searched types of Telehealth jobs? The most popular types of Telehealth jobs are:
What states have the most Assistant Telehealth jobs? States with the most job openings for Assistant Telehealth jobs include:
Assistant Telehealth jobs near you

Optometric Assistant (Telehealth)

visionworks

Knightdale, NC • On-site, Remote

$12.82 - $17.29/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class: Full Time 

Pay Rate: $12.82 - 17.29 per hour

The Role:

 

A Visionworks Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) is the very face of our patient care and is dedicated to ensuring the best possible journey for every patient during our Telemed remote eye exam. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The TS personally takes the patient through their entire Visionworks experience ensuring their eye exam and eyewear needs are met in a simple, human and bold way.

  • Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
  • Maintain complete and accurate patient records before conducing preliminary testing.
  • Introduce patient to OD and provide OD with important patient information.
  • Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
  • Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Qualifications:

  • Related customer or patient experience preferred, but not necessary.
  • HS diploma, GED or equivalent related job experience

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to

  • Vision Coverage
  • Paid Parental Leave
  • Bereavement Leave
  • 401 (k) Savings Plan
  • Paid Time off
  • Milestone anniversary awards
  • Medical, Dental for Full Timers
  • And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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