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Assistant Service Advisor Jobs (NOW HIRING)

Garavel Subaru

Assistant Service Advisor

Norwalk, CT · On-site

As an Assistant Service Advisor, your role is to assist and support the Service Advisors with day to day tasks of our Service Department. Make the most of your time to increase repair order ...

AC Nelsen RV

Assistant Service Advisor

Shakopee, MN · On-site

$16 - $21.50/hr

Assistant Service Advisor Job Details Job Type Full-time Shakopee, MN Description: For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our ...

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Assistant Service Advisor information

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How much do assistant service advisor jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for assistant service advisor in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

Is a CSA job stressful?

A Customer Service Advisor (CSA) job can be stressful due to handling customer complaints, managing multiple tasks, and meeting performance targets. The level of stress varies depending on the work environment, workload, and individual skills in communication and problem-solving.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

What does a Service Advisor assistant do?

A Service Advisor assistant supports the Service Advisor by handling customer inquiries, scheduling appointments, and preparing service orders. They often assist with communicating vehicle issues to technicians and ensuring customer needs are met efficiently, requiring good communication skills and familiarity with automotive service processes.

What does an assistant advisor do?

An assistant service advisor supports the service department by communicating with customers, scheduling appointments, and helping prepare service orders. They often work alongside senior advisors, using tools like dealership management systems, and may handle administrative tasks to ensure smooth service operations.

What job makes $10,000 a month without a degree?

An Assistant Service Advisor typically earns less than $10,000 a month; however, some high-level sales or management roles in automotive or service industries can reach that income level through commissions and bonuses. These positions often require strong customer service skills, industry knowledge, and experience rather than formal degrees.
More about Assistant Service Advisor jobs
What cities are hiring for Assistant Service Advisor jobs? Cities with the most Assistant Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
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Assistant Service Advisor jobs near you
Infographic showing various Assistant Service Advisor job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.
Assistant Service Advisor

Assistant Service Advisor

Garavel Subaru

Norwalk, CT

Other

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Subaru leads the industry with 11 consecutive years to sales increases. The location Garavel Subaru specifically is CT’s FASTEST growing Subaru dealer. At Garavel, we want to enhance the car ownership experience - whether that means repairing a car, providing parts for it, or selling one. We hire for attitude, and we train for skills.

We are ranked # 1 in customer service as measured by Subaru of New England.

We rely on teamwork because no one person in our organization can work without the help of others.

At Garavel, our employees receive:

  • Generous pay program with salary and bonuses
  • Positive Management Support
  • Medical and Dental Plans
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Time
  • Uniforms
  • 401k Plan with Company Match

Job Summary: As an Assistant Service Advisor, your role is to assist and support the Service Advisors with day to day tasks of our Service Department. Make the most of your time to increase repair order performance and improve customer handling processes. Step in to perform Service Advisor duties when one is unavailable.

Essential Responsibilities:

  • Greet customers promptly.
  • Direct customers to the proper Service Advisor.
  • Coordinate loan car paperwork
  • Review the pre-written repair orders
  • Perform customer service follow-up calls
  • Notify the Service Manager immediately of any unsatisfied customers, so that the matter can be addressed immediately.
  • Fill in for the Service Advisor’s when they are not on the job (lunches, illness, vacations, etc.).
  • Any additional duties assigned by management.
  • Lot porter duties when one is unavailable, including parking cars and retrieving cars for customers.
  • Service Advisors duties when one is unavailable, including administrative duties, printing the next day’s pre-writes, attaching warranty inquiries, calling extended contract companies’ approvals, writing internal repair orders, processing PDI’s, etc

Requirements:

  • Experience working at an auto dealership or auto repair is preferred.
  • Strong customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to explain complex automotive repairs to customers in a manner that makes sense.
  • Good time management skills and multitasking ability.
  • Ability to work well with Service Technicians.
  • Maintains a professional appearance and Garavel uniform worn
  • Valid driver’s license.
  • Clean driving history.
  • Regular Attendance

Physical Demands:

  • Ability to continuously stand or walk.
  • Ability to bend, squat, climb stairs and lift occasionally
  • Ability to lift up to 60 pounds 

Garavel Subaru is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V 

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