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Assistant Service Advisor Jobs in Riverside, CA (NOW HIRING)

Moss Bros. Auto Group

Service Advisor

Moreno Valley, CA

$5K - $10K/mo

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards * Assist in diagnosing vehicle ...

Moss Bros. Auto Group

Service Advisor

Moreno Valley, CA

$5K - $10K/mo

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards * Assist in diagnosing vehicle ...

Moss Bros. Auto Group

Service Advisor

Moreno Valley, CA · On-site

$5K - $10K/mo

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards * Assist in diagnosing vehicle ...

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$26

How much do assistant service advisor jobs pay per hour?

As of May 30, 2026, the average hourly pay for assistant service advisor in Riverside, CA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

What are the most commonly searched types of Service Advisor jobs in Riverside, CA? The most popular types of Service Advisor jobs in Riverside, CA are:
What are popular job titles related to Assistant Service Advisor jobs in Riverside, CA? For Assistant Service Advisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Service Advisor jobs in Riverside, CA look for? The top searched job categories for Assistant Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Service Advisor jobs? Cities near Riverside, CA with the most Assistant Service Advisor job openings:
Assistant Service Advisor jobs near you

Express Service Advisor

Jeep, Chrysler, Dodge of Ontario

Ontario, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Overview

The Express Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for express repair matters, the Express Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Express Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.

The work schedule for this position is listed below and  is subject to change if necessary.

Monday through Friday 9 am to 6 pm

Saturday 8 am to 4 pm

The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities
  • Maintain an Excellent CSI (Customer Satisfaction Index) - a Must!!
  • Assist customers with their express service needs they have for their vehicle.
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems.
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
  • Ensures that required documentation is complete and is in compliance with regulations and standards.
  • Continually learn about product updates, features, accessories to better assist customer needs.
  • Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
  • Patience and high energy personality, computer literate management.
  • Performs other duties as assigned.
Qualifications
  • 1-2 years' experience preferred but not necessary (Auto Dealership Preferred).
  • Broad scope of automotive mechanical/electrical knowledge.
  • Pleasant/friendly demeanor and an outgoing personality.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
  • Unrestricted California Driver's License and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Basic computer and internet skills.
  • Product knowledge a PLUS!
  • Willingness to learn.
  • Ability to multi-task and follow tasks as assigned.
  • Professional appearance and work ethic.
  • Self-Starter and Self-Motivator.
  • Ability to work well in a process driven environment.
  • Bilingual a PLUS!
Employment Type: FULL_TIME

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