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Assistant Retail Supervisor information

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How much do assistant retail supervisor jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for assistant retail supervisor in the United States is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Assistant Retail Supervisors, and how can they effectively address them?

Assistant Retail Supervisors often face challenges such as managing team dynamics, handling customer complaints, and meeting sales targets. To address these, it's important to foster clear communication within the team, provide ongoing support and training to staff, and proactively monitor store performance. Building strong relationships with team members and maintaining a positive work environment can also help in resolving conflicts and boosting morale. Additionally, staying organized and adaptable enables Assistant Retail Supervisors to respond effectively to the fast-paced retail environment.

What are Assistant Retail Supervisors?

Assistant Retail Supervisors are responsible for supporting the store manager and retail supervisor in overseeing daily store operations. Their duties often include supervising staff, assisting with inventory management, handling customer inquiries, and ensuring the store meets sales and service goals. They help train new employees, enforce company policies, and may step in to manage the store in the supervisor's absence. This role is crucial for maintaining smooth store operations and providing excellent customer service.

What is the role of an assistant supervisor in retail?

An assistant retail supervisor supports store management by overseeing daily operations, supervising staff, ensuring customer satisfaction, and helping meet sales targets. They often handle employee training, inventory management, and enforce company policies, requiring good communication and organizational skills.

Which retail store pays managers the most?

Among retail stores, luxury brands and high-end department stores tend to pay retail managers the highest salaries, often exceeding $70,000 annually. Factors such as store size, location, and experience influence compensation, and managerial roles typically require strong leadership and customer service skills.

What is the difference between a retail supervisor and an assistant manager?

A retail supervisor typically oversees daily store operations, staff scheduling, and customer service, focusing on team management and store performance. An assistant manager usually has broader responsibilities, including supporting the store manager, handling administrative tasks, and stepping into management roles when needed, often requiring more experience and leadership skills.

How much does a retail supervisor get paid?

A retail supervisor typically earns between $35,000 and $55,000 annually, depending on experience, location, and store size. Compensation may include bonuses and benefits, and strong leadership and customer service skills are often required.

What are the key skills and qualifications needed to thrive as an Assistant Retail Supervisor, and why are they important?

To thrive as an Assistant Retail Supervisor, you typically need experience in retail operations, basic management skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is often required. Strong leadership, problem-solving, and effective communication skills help you motivate teams and deliver excellent customer service. These abilities are crucial for maintaining smooth store operations, achieving sales targets, and ensuring customer satisfaction.

What is the difference between Assistant Retail Supervisor vs Retail Supervisor?

AspectAssistant Retail SupervisorRetail Supervisor
ResponsibilitiesSupports daily store operations, assists in staff management, and handles customer service issuesOversees overall store performance, manages staff, and implements sales strategies
Required CredentialsHigh school diploma or equivalent; some roles may prefer retail or management certificationsSimilar credentials; often requires more experience in retail management
Work EnvironmentRetail stores, fast-paced, team-orientedRetail stores, leadership-focused, strategic planning
Employer UsageCommonly used for entry to mid-level support rolesUsed for supervisory roles with greater responsibility

The main difference between an Assistant Retail Supervisor and a Retail Supervisor lies in their level of responsibility. The Assistant Retail Supervisor supports daily operations and assists the supervisor, while the Retail Supervisor oversees store performance and manages staff. Both roles require similar credentials and work in retail environments, but the supervisor position involves more strategic decision-making and leadership.

More about Assistant Retail Supervisor jobs
What cities are hiring for Assistant Retail Supervisor jobs? Cities with the most Assistant Retail Supervisor job openings:
What are the most commonly searched types of Retail Supervisor jobs? The most popular types of Retail Supervisor jobs are:
What states have the most Assistant Retail Supervisor jobs? States with the most job openings for Assistant Retail Supervisor jobs include:
What job categories do people searching Assistant Retail Supervisor jobs look for? The top searched job categories for Assistant Retail Supervisor jobs are:
Assistant Retail Supervisor jobs near you
Infographic showing various Assistant Retail Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,781 per year, or $18.6 per hour.
Retail - Operations Supervisor

Retail - Operations Supervisor

SSA Group

Norwalk, CT • On-site

Full-time

Retirement

Posted 2 hours ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

505th of 722 rated retailers

Job description

RETAIL SUPERVISOR
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Supervisor
Reports to: Assistant Retail Operations Manager and Retail Operations Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your locations' team is set with the operation in mind: integrate new team members, supervise assigned personnel, develop, and coach.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Support store leadership in all inventory control programs.
  • Ensure all cash handling procedures are in effect at all times.
  • Daily oversight of floor team.
  • Promote positive attitude among teammates and guests.
  • Merchandise product to maximize sales.
  • Fulfill guest's needs quickly and efficiently.
  • Oversee cleanliness of shop and displays.
  • Resolve guest complaints and/or refunds.
  • Manage employee breaks and hours in accordance with State and Federal Labor laws.
  • Achieve sales goals and other metrics.
  • Create and implement daily check-ins, goals, and performance notes with staff.
  • Perform other duties, as the General Manager, Retail Operations Manager or Assistant Retail Operations Manager deems necessary.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

Job Requirements
  • Strong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • General problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • POS knowledge.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience
  • One to Two years Retail supervisor experience a plus.
  • Three to Five years Retail background.
  • All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
OFFICE USE ONLY:
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