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Goodwill Memphis Jobs (NOW HIRING)

Memphis Goodwill

Employee Trainer

Memphis, TN · On-site

Supports the training experience by contributing to the overall operational objectives of safety, quality and productivity within Memphis Goodwill (MGI), Memphis Goodwill Industries (MGII) and The ...

Memphis Goodwill

Human Resources Team Lead

Memphis, TN · On-site

... Memphis Goodwill Industries (MGII) and The Excel Center (GEC). This is accomplished by administering and implementing human resource policies and practices as well as overall organizational ...

Goodwill Memphis

Material Handler 1st Shift-Stage

Memphis, TN · On-site

$15 - $18/hr

About the Role: We are seeking a highly motivated Material Handler for our 1st Shift-Stage position at our TN Salvage location. As a Material Handler, you will be responsible for ensuring the timely ...

Memphis Goodwill

Science Teacher- Excel SCDC

Memphis, TN · On-site

$42K - $54K/yr

Job Title Science Teacher Department Goodwill Excel Center (GEC) Team Leader Lead Teacher Status Exempt Mission Contribution: To fulfill the mission of advancing students to obtain a high school ...

Memphis Goodwill

Science Teacher- Austin Peay

Memphis, TN · On-site

$42K - $54K/yr

Job Title Science Teacher Department Goodwill Excel Center (GEC) Team Leader Lead Teacher Status Exempt Mission Contribution: To fulfill the mission of advancing students to obtain a high school ...

Memphis Goodwill

Lead Teacher- Thousand Oaks

Memphis, TN · On-site

$13.25 - $17.75/hr

Job Title Lead Teacher Department Goodwill Excell Center (GECM) Team Leader School Director FLSA Status Salaried/Exempt - 12 months _____ Mission Contribution To fulfill the mission of The Excel ...

Memphis Goodwill

Team Member Relations

Memphis, TN · On-site

Responds to, investigates, and resolves team member relations issues in the best interests of the team member and Goodwill, ensuring a motivated and productive workforce and legal compliance for ...

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Goodwill Memphis information

What is Goodwill Memphis and what kind of jobs do they offer?

Goodwill Memphis is a nonprofit organization that operates thrift stores and provides job training, employment placement, and other community-based programs in the Memphis area. They offer a variety of jobs including retail associates, donation attendants, warehouse workers, and administrative staff. Goodwill's mission is to help people overcome barriers to employment and achieve independence through work. Employees often benefit from job training, career advancement opportunities, and the satisfaction of supporting a community-focused mission.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate in Memphis, and why are they important?

To thrive as a Goodwill Retail Associate in Memphis, you generally need a high school diploma or equivalent, basic math skills, and experience in customer service or retail. Familiarity with point-of-sale (POS) systems and inventory management tools is often required. Outstanding interpersonal skills, reliability, and a positive attitude help you connect with customers and work effectively within a team. These abilities are essential for delivering excellent customer service, maintaining store operations, and supporting Goodwill's community-focused mission.

What types of career advancement opportunities are available for employees at Goodwill Memphis?

Employees at Goodwill Memphis often have access to a variety of career advancement opportunities, including internal job postings, training programs, and mentorship from experienced staff. Many team members begin in entry-level retail or donation center roles and, with strong performance, can move into supervisory, management, or specialized positions such as job coaching or administrative support. The organization values promoting from within and encourages employees to develop new skills through on-the-job training and professional development workshops. Additionally, the collaborative environment allows staff to learn from colleagues across different departments, further supporting career growth.

What is the difference between Goodwill Memphis vs Retail Associate?

AspectGoodwill MemphisRetail Associate
Required CredentialsHigh school diploma or equivalent, on-the-job trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentThrift store, donation centers, community programsRetail store, customer-facing environment
Employer & Industry UsageNonprofit organization, retail and donation servicesFor-profit retail stores, customer service roles

Goodwill Memphis and Retail Associate roles share similar credentials like a high school diploma and involve working in retail or donation environments. However, Goodwill Memphis focuses on nonprofit services, community programs, and donation centers, whereas Retail Associates typically work in for-profit retail stores. Both roles emphasize customer service skills, but their organizational missions and work settings differ.

More about Goodwill Memphis jobs
What cities are hiring for Goodwill Memphis jobs? Cities with the most Goodwill Memphis job openings:
What states have the most Goodwill Memphis jobs? States with the most job openings for Goodwill Memphis jobs include:
What job categories do people searching Goodwill Memphis jobs look for? The top searched job categories for Goodwill Memphis jobs are:
Goodwill Memphis jobs near you
Infographic showing various Goodwill Memphis job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution.
Employee Trainer

Employee Trainer

Memphis Goodwill

Memphis, TN • On-site

Full-time

Posted 16 days ago

Job description

Job Title Trainer

Department Learning & Development

Team Leader Director of Learning & Development

Status Exempt

Mission Contribution:

Supports the training experience by contributing to the overall operational objectives of safety,

quality and productivity within Memphis Goodwill (MGI), Memphis Goodwill Industries (MGII) and

The Excel Center (GEC) to ensure revenue generation to support mission services.

Function:

Under the direct leadership of the Director of Learning & Development, provides training to

include but not limited to, new hire training, cross-training, Point of Sale (POS) systems for current

team members, and other training as needed throughout the organization. Works to support and

maintain a well-organized and effective training process that enables positive synergy between

Learning & Development and all departments.

Specific Duties:

1. Delivers operational training for MGI, MGII and GEC team members.

2. Evaluate the effectiveness of training by assessing learning and application of learning

to job performance as measured against expected outcomes.

3. Provide on-going support and coaching for team members.

4. Assists in the preparation of training and resource materials.

5. Consults with internal customers to improve the effectiveness of operations.

6. Assist in designing new or revising existing curriculum.

7. Supports Leadership by providing objective assessments on job competency and

learning gaps of team members.

8. Complete metric reports as needed for each assignment.

9. Provide coaching and resources to assist team members in improving job efficiency and

effectiveness.

10. Provide support as needed in the GGC operations.

11. Review for accuracy and upload content into learning platform (Goodwill U)

12. Edit and revise learning objects as required.

13. Attends in-service and related training as assigned by team leader.

14. Perform training and other duties as assigned.

Qualifications:

• Windows Operating System, Office 365, Microsoft Word, Word, Excel, PowerPoint, Internet

Explorer, and Outlook, Teams, and other software applications as assigned.

• Ability to learn and apply different teaching techniques suitable for individual, online and

classroom instruction.

• Ability to work well under tight timeframes with a sense of urgency.

• Excellent written and verbal communication and interpersonal customer service, problem

solving, and negotiating skills.

• Perform day-to-day responsibilities independently and with minimum supervision. Ability

and flexibility to work on multiple tasks.

• Establish and maintain effective working relationships with visitors, team members and

team leaders.

• Handle position in an efficient, organized, and courteous manner.

• Maintain a positive, friendly attitude and a clean, neat, well-groomed appearance.

• Ability to deal with the public and overall workforce in regular and unstructured settings

with a high degree of sensitivity, cordiality and finesse.

Training & Experience:

• Bachelor's degree in related field with at least 5 years training experience is preferred.

• Must be a team member in good standing, including good attendance, for at least 6

months.

• Must be a consistent high performer in department.

• Must be cross trained in at least 3 different roles/paths.

Special Requirements:

• Must be able to work weekends and occasional after-hours.

• Must be able to present and lead instructor led training to a group of people at a time.

• Incumbent must possess a valid driver’s license, appropriate insurance coverage and a

privately owned reliable means of transportation to travel throughout territory to visit

locations.

I have read this job description and critical performance factors, reviewed them with my team

leader, and understand what is required of me.

Team Member:________________________________Date:____________

Team Leader:_________________________________Date:____________