Assistant Reference Librarian Jobs in Wisconsin (NOW HIRING)

Salary: $0.00 Hourly
Location : Appleton Public Library, Appleton, WI
Job Type: Volunteer
Job Number: 2025-74
Department: Library Volunteer
Opening Date: 08/05/2026
Closing Date: 9/30/2026 11:59 PM Central
Job Description
OVERVIEW and iMPACT:
Volunteer Job Search Assistants at the Appleton Public Library (APL) provide help to people searching for jobs for a variety of career and employment-related needs. APL offers free access to study rooms, computers with internet, and wi-fi, so volunteers can provide individual assistance to people seeking assistance. Volunteers are available at the library to assist job seekers with job searches, online applications, building a resume and cover letter, learning new skills (upskilling) using our FREE digital resources such as Gale Courses and Mango Languages, and exploring career changes.
Examples of Duties
RESPONSIBILITIES and EXPECTATIONS:

• Providing employment assistance, training, and resources to people looking for work
• Teaching patrons to set up accounts and use online resources for employment, training, and education:

- Job search sites (i.e., Job Center, Indeed, etc.)
- APL upskilling resources (i.e., Gale Courses, Mango Languages)
- Community resources (i.e., 2-1-1, community bulletin board, jobs/career/business bulletin board)

• Finding résumé templates and/or assisting with creating résumés
• Listening attentively and asking open-ended questions to help patrons identify and articulate job skills
• Printing, scanning, and copying on public APL devices
• Providing library directions (i.e., bathrooms) and hours

Typical Qualifications
QUALIFICATIONS and COMMITMENT:

• Passionate about helping others in our community
• Respectful and non-judgmental of individuals from diverse backgrounds, cultures, and abilities
• Able to provide friendly, patient, and non-judgmental instruction and assistance
• Proficient with a variety of computer skills:

- Navigating websites and search engines
- Microsoft Office suite
- Various Internet browsers (Chrome, FireFox, Edge, etc)
- Computers, tablets, and smartphones

• Able to work a weekly 2 hour shift
• Bilingual helpful but not required
• Training will be provided

This position is a non-benefited position with the City of Appleton.
01
For purposes of conducting a background, please list your legal name (first, middle initial, last) and any former names (maiden, etc.)
02
For purposes of conducting a background check, please list your birth date (month/day/year).
03
If any former addresses have been OUT OF STATE, please list your SOCIAL SECURITY NUMBER. If not applicable, please type N/A.
04
For purposes of conducting a background check, please list your driver's license number. If you do not have a driver's license, please list N/A.
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Please list the highest grade of schooling you have completed.
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Please check days you are available to volunteer.

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

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I would prefer to be scheduled.

• Mornings
• Afternoons
• Evenings

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Number of hours per week I would like to work:
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Your Skills (please check all that apply):

• Computers/Software
• Copy Machines
• Filing
• Research
• Sign Language
• Customer Service
• Tutoring or Teaching
• Administrative or Office Work

10
Please list any foreign languages you speak:
11
Please list name, relationship and phone number of 2 references (employer or other volunteer experience) you give us permission to contact:
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I certify that all information I have provided is correct. I understand that falsification of information, or omissions from this application may result in disqualification or removal from a volunteer position. I understand that the information provided will be used to conduct a criminal background check.

• Yes
• No

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Recreation Volunteer WaiverI agree to fully release, indemnify, defend and hold harmless the City of Appleton, and any of their officers, officials, employees, agents and the like from and against any and all liability, loss, damage, expense or costs (including attorney's fees) arising in any way out of my volunteer activities except where such liability results from the sole negligence or willful misconduct of the City of Appleton.PLEASE NOTE: The City of Appleton does not provide insurance coverage for volunteers.I further understand I will not be paid for my services as a volunteer and that volunteering does not guarantee future employment. I also understand that the City of Appleton is a smoke-free, drug-free and alcohol-free environment and I will not participate if under the influence of alcohol or illegal drugs. I am aware that a criminal background check/history will be run from the information that I have provided on this form.I HAVE READ THIS APPLICATION IN ITS ENTIRETY, AND I UNDERSTAND THAT CERTAIN LEGAL RIGHTS ARE OR MAY BE FORFEITED REAPPLICATION CERTAIN LEGAL OR MAY BE FORFEITED AS A RESULT OF MY APPLICATION BEING PROCESSED. Please check:)

• Yes
• No

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I agree by indicating "yes" to this questions that I have read, understand and agree to follow the important information while volunteering:Bloodborne Pathogen PolicyTo comply with federal regulations, the City of Appleton has a comprehensive bloodborne pathogen policy program.This program provides employees/volunteers with education, protective equipment, and preventive vaccine to protect employees/volunteers who are at risk for exposure to blood and body fluids in the normal causes of their job duties.Job classifications specifically targeted include police officers, firefighters, public health nurses, and lifeguards. All employees/volunteers are offered post-exposure follow-up if an exposure to blood or body fluids occurs.Personal protective equipment can include latex-free gloves, hand sanitizer, isolyser crystals, and first-aid kits.If you have specific questions regarding the City's bloodborne pathogen program, please contact your supervisor.Right to Know PolicyThe City's Right to Know policy outlines the regulations and training requirements mandated by the Hazard Communication Rule OSHA 29 CFR 1910.1200 and DWD 101.586-101.599 commonly known as the "Right to Know" law. Employees/volunteers have the right to know how to protect themselves while working with toxic substances, infectious agents, and pesticides. For more information, contact your supervisor or HR.

• Yes
• No

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I agree by indicating "yes" to this questions that I have read, understand and agree to follow the important information while volunteering:Drug and Alcohol PolicyIt is the City's policy to maintain a workplace free from drugs and alcohol for all employees/volunteers. All employees/volunteers are expected to report to work free from any substances.Prohibited Conduct§ Reporting for duty under the influence of any alcohol or any controlled substance.§ Manufacturing, distributing, dispensing, possession or use of controlled substances, alcohol, or drug paraphernalia.Be aware that federal law prohibits using any medication containing alcohol on the job. Employee Responsibilities§ Should you be convicted of a drug-related crime, you must notify your supervisor of the conviction no later than five days after receiving it.§ Prescription Drugs: Before reporting to volunteer, notify your supervisor of any prescribed medication that could affect your judgement or motor skills. Inform your physician of your job duties so they can take this into consideration when prescribing medication.Safety PolicyThe City of Appleton is committed to providing a safe working environment for all of its employees/volunteers by preventing accidents and injuries on the job.City Guidelines§ The City's Human Resources (HR) Director shall have full authority to stop any unsafe act where prescribed safety precautions are not being followed, or to see an unsafe condition is corrected before work resumes.§ All employees/volunteers should be aware of unsafe acts and conditions that contribute to work accidents by understanding and following City safety policies. Copies are available through the Department of Human Resources.Employee/Volunteer ResponsibilitiesEmployees/volunteers are responsible for performing their job safely by adhering to all federal, state, and City safety standards that apply to their jobs, including:

• Yes
• No

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I agree by indicating "yes" to this questions that I have read, understand and agree to follow the important information while volunteering:Harassment and Discrimination PolicyIt is the policy of the City of Appleton that all employees/volunteers have the right to work in an environment free of all forms of harassment. The City will not tolerate, condone, or allow harassment by employees or other non-employees who conduct business with the City.Employees/volunteers shall not make offensive or derogatory comments to any person, either directly or indirectly, based on race, color, creed, religion, national origin, ancestry, age, sex/gender, handicap or disability,arrest/conviction records, marital status, sexual orientation, gender identity and gender expression, political affiliation, results of genetic testing, honest testing, pregnancy or childbirth, military service, disabled veteran or covered veteran status, service in the U.S. Armed Forces, the State Defense force, National Guard of any state, or any other reserve component of the United States or State military forces, use or nonuse of lawful products off the employer's premises during non-working hours. Such harassment is a prohibited form of discrimination under state and federal employment law and/or is also considered misconduct subject to disciplinary action by the City of Appleton.Sexual harassment is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when:A. Submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment;B. Submission to or rejection of such conduct by an individual is used as a basis for employment decisions affecting the employee;C. Such conduct was the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment.Supervisor Responsibilities§ Monitoring work environment for signs of harassment.§ Informing employees/volunteers of the types of behavior prohibited and the City's procedures for reporting and resolving complaints of harassment.§ Stopping any observed behavior that may be considered harassment and taking appropriate steps to intervene and report the behavior, whether or not the involved employees/volunteers are in your line of supervision.§ Taking immediate action to prevent retaliation toward the complaining party and to eliminate any similar conduct where there has been a harassment complaint, pending investigation.§ Assisting any City employee/volunteer who comes to you with a concern of harassment in documenting and filing a complaint with the Department of Human Resources or other reporting authority as designated by the City.Employee/Volunteer Responsibilities§ Refraining from participation in, or encouragement of, actions that could be perceived as harassment.§ Reporting to a supervisor super-offensive behavior such as physical grabbing, pinching, touching another employee's private areas, or sexual, racial, ethnic, religious or gender-based slurs.§ Encouraging any employee/volunteer who confides that they are being harassed or discriminated against to report these acts to a supervisor.§ Cooperating fully in any investigation, whether or not you are directly involved in the incident.If you feel like you are being harassed or discriminated against, you:§ Are encouraged, but not required, to inform the person that their actions are unwelcome and offensive.§ Should document all incidents of harassment to provide the fullest basis for investigation.§ Report the incident to a supervisor, Department of Human Resources (x6458) or Attorney's Office (x6423). The supervisor or other person notified should meet with you to document the incident.§ If you do not feel the complaint has been resolved in an acceptable manner, you may file the complaint with state or federal agencies. A list is available from the Department of Human Resources.Retaliation against any employee/volunteer for filing a complaint or for assisting, testifying, or participating in the investigation of such a complaint is illegal and prohibited by the City. Any evidence of retaliation is considered a separate violation under this policy and may be subject to additional punishment up to and including discharge.Any employee who falsifies or misrepresents any information required or requested as part of a complaint, investigation, or proceeding will be subject to disciplinary action up to and including discharge.This policy covers any incident that occurs as an extension of the workplace. An extension of the workplace is defined as any event sponsored by the City of Appleton.This policy covers all employees/volunteers whether the unwelcome conduct originates from an employee or non-employee. A violation of this City policy can lead up to termination for employees or civil action for volunteers.

• Yes
• No

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I agree by indicating "yes" to this questions that I have read, understand and agree to follow the important information while volunteering:Workplace Violence PolicyIt is the policy of the City of Appleton to provide a workplace free from violence. All aggressive behavior and violent acts are unacceptable conduct and will not be tolerated. Employees who demonstrate such conduct will be subject to corrective action up to and including termination and/or possible civil/criminal prosecution.Workplace violence includes:§ Violent behavior or conduct: any action or threat that is intended to harm or intimidate