MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support the Customs ... Effective communication skills for interacting with customers, technical teams, and management.
MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support the Customs ... Effective communication skills for interacting with customers, technical teams, and management.
Duties & Responsibilities * Manage WNOC operations in Orlando, FL. * Oversee monitoring ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Duties & Responsibilities * Manage WNOC operations in Orlando, FL. * Oversee monitoring ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Senior Associate, Network Planning Engineer (Melbourne, FL)
Melbourne, FL · On-site
$96K - $131K/yr
... Operations, managing special projects, resolving issues, and performing on call duties in a 24/7 environment. * Assist in the operation and maintenance of the Network Optical Backbone SONET equipment ...
Senior Associate, Network Planning Engineer (Melbourne, FL)
Melbourne, FL · On-site
$96K - $131K/yr
... Operations, managing special projects, resolving issues, and performing on call duties in a 24/7 environment. * Assist in the operation and maintenance of the Network Optical Backbone SONET equipment ...
Overview MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support ... Effective communication skills for interacting with customers, technical teams, and management.
Overview MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support ... Effective communication skills for interacting with customers, technical teams, and management.
Overview MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support ... Effective communication skills for interacting with customers, technical teams, and management.
Overview MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support ... Effective communication skills for interacting with customers, technical teams, and management.
Bachelor's degree in related technical fields such as Management Information Systems, Computer ... operations. * Strong understanding of network fundamentals, including TCP/IP, routing protocols ...
Bachelor's degree in related technical fields such as Management Information Systems, Computer ... operations. * Strong understanding of network fundamentals, including TCP/IP, routing protocols ...
Bachelor's degree in related technical fields such as Management Information Systems, Computer ... operations. * Strong understanding of network fundamentals, including TCP/IP, routing protocols ...
Bachelor's degree in related technical fields such as Management Information Systems, Computer ... operations. * Strong understanding of network fundamentals, including TCP/IP, routing protocols ...
Bachelor's degree in related technical fields such as Management Information Systems, Computer ... operations. * Strong understanding of network fundamentals, including TCP/IP, routing protocols ...
Bachelor's degree in related technical fields such as Management Information Systems, Computer ... operations. * Strong understanding of network fundamentals, including TCP/IP, routing protocols ...
The Operations Coordinator is a crucial member of the Network Operations Center who provides ... The role demands an individual capable of liaising with different operational teams, managing ...
The Operations Coordinator is a crucial member of the Network Operations Center who provides ... The role demands an individual capable of liaising with different operational teams, managing ...
The Operations Coordinator is a crucial member of the Network Operations Center who provides ... Aiding in the management of de-icing operations, diversion planning, and peaking event strategies.
The Operations Coordinator is a crucial member of the Network Operations Center who provides ... Aiding in the management of de-icing operations, diversion planning, and peaking event strategies.
The Network Engineer - Network Configuration will support the DHS CBP Network Operations Center (NOC) by managing, maintaining, and automating enterprise network configurations across a large-scale ...
The Network Engineer - Network Configuration will support the DHS CBP Network Operations Center (NOC) by managing, maintaining, and automating enterprise network configurations across a large-scale ...
The Network Engineer - Network Configuration will support the DHS CBP Network Operations Center (NOC) by managing, maintaining, and automating enterprise network configurations across a large-scale ...
The Network Engineer - Network Configuration will support the DHS CBP Network Operations Center (NOC) by managing, maintaining, and automating enterprise network configurations across a large-scale ...
... etc.) Provide network support for major outages, Change Management activities, and/or major ... TDM), employ automation procedures where possible, assist in the determination of alarm levels for ...
... etc.) Provide network support for major outages, Change Management activities, and/or major ... TDM), employ automation procedures where possible, assist in the determination of alarm levels for ...
Provide remote technical support to Network Operations Center Specialists and Region Operations ... Manage transport network element software levels. Qualifications Working experience in central ...
Provide remote technical support to Network Operations Center Specialists and Region Operations ... Manage transport network element software levels. Qualifications Working experience in central ...
Assistant Operations Manager
Plant City, FL · On-site
Reports to: Operations Manager Position Summary: The Assistant Operations Manager handles a variety of functions in order to ensure the smooth operation of the assigned location. The Assistant ...
Assistant Operations Manager
Plant City, FL · On-site
Reports to: Operations Manager Position Summary: The Assistant Operations Manager handles a variety of functions in order to ensure the smooth operation of the assigned location. The Assistant ...
Network Operations Intern with Security Clearance
Tampa, FL · On-site
$48K - $86K/yr
As a Network Operations Intern, you will join our Digital Sector on the Global Solutions Management ... What You'll Do (Potential Projects & Learning Opportunities): * Assist senior engineers with ...
New
Network Operations Intern with Security Clearance
Tampa, FL · On-site
$48K - $86K/yr
As a Network Operations Intern, you will join our Digital Sector on the Global Solutions Management ... What You'll Do (Potential Projects & Learning Opportunities): * Assist senior engineers with ...
New
Assistant Operations Manager
Orlando, FL · On-site
THE BEST OPERATIONS MANAGERS were once right where you're standing. DuraServ is looking for an Assistant Operations Manager who leads service coordinators, manages daily execution, and is ready to ...
Assistant Operations Manager
Orlando, FL · On-site
THE BEST OPERATIONS MANAGERS were once right where you're standing. DuraServ is looking for an Assistant Operations Manager who leads service coordinators, manages daily execution, and is ready to ...
... network and operational systems, working with Calix and Nokia equipment, GPON and XGS-PON ... * Assist in configuring and managing mass firmware updates for on-premises equipment and Optical ...
Quick apply
... network and operational systems, working with Calix and Nokia equipment, GPON and XGS-PON ... * Assist in configuring and managing mass firmware updates for on-premises equipment and Optical ...
Operations Manager Assistant
Saint Augustine, FL · On-site
$55K/yr
Position Summary As directed by the Operations Manager, this position will assist the Operations Manager and support the operation in general. As a support person to the this position will help in ...
Operations Manager Assistant
Saint Augustine, FL · On-site
$55K/yr
Position Summary As directed by the Operations Manager, this position will assist the Operations Manager and support the operation in general. As a support person to the this position will help in ...
Assistant Operations Manager
Miami, FL · On-site
$16/hr
The Assistant Operations Manager is responsible for assisting and directing members, monitoring incoming inquiries and ensuring proper check in procedures are followed. They actively engage club ...
Quick apply
Assistant Operations Manager
Miami, FL · On-site
$16/hr
The Assistant Operations Manager is responsible for assisting and directing members, monitoring incoming inquiries and ensuring proper check in procedures are followed. They actively engage club ...
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Re-posted 5 days ago
Job description
MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.
The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency. Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers. This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
- Relevant certifications such as ITIL v3, CompTIA, CCNA
- A minimum of five (5) years’ relevant experience in Tier 1 support operations
- Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
- Hands-on experience with network monitoring tools and ticketing systems.
- Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
- Effective communication skills for interacting with customers, technical teams, and management.
MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion we provide effective, practical solutions that can increase productivity, and decrease costs.
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
Insurance (medical, dental vision)
Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
401k Plan with Employer Matching Contribution
11 Company-Paid Holidays
Tuition Assistance
Voluntary Benefit Programs
Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.