PSSs report to the Director, Corporate Security and work closely with other internal and external stakeholders, including personnel from MLB's Office Operations; Technology Services; Information Security; Human Resources; building management, and others. This position requires shift work outside normal office hours, including nights, weekends, and holidays. Full-time and part-time positions are available.
ResponsibilitiesÂ
- Monitor closed circuit television, alarms, access control, gunshot detection, and other security systems within MLB's SISOC
- Greet and provide high levels of service to employees, guests, and VIPs on a daily basis
- Coordinate daily employee safety and security duties with the Office Operations Department
- Assist with physical security duties related to VIP visits to the office
- Maintain strong working relationship with building security (MLB's landlord)
- Serve in the capacity of a floor warden coordinator in the event of a natural disaster or crisis-related incident
- Provide emergency first aid (CPR, AED) as needed
- Contact emergency services (police, fire) as needed, and serve as the coordinator between first responders and those in need of emergency care
- Respond to any safety/security incidents within the office space
- Proactively address unusual situations as they arise or are reported
- Answer the 24/7 MLB Security telephone line, complete initial incident reports, and disseminate to the appropriate personnel
- Assist with employee-facing security products and reports
- Play a supporting role in crisis management when needed
- Monitor global security developments, with an eye toward anything that may
- affect MLB's international footprint
- Provide other overall support and related duties to the Department, as directed
Qualifications & Skills
- Bachelor's degree preferred
- One to three years of security services experience preferred
- Experience with operating CCTV, access control, and other security technology systems
- CPR or NY First Responder certifications preferred
- Pass comprehensive background check
- Strong oral and written communication skills
- Ability to receive, assess, and disseminate complex security information in a logical and efficient fashion
- Ability to work independently and as a member of a team
- Highly motivated, self-initiated, critical thinker, analytical mindset
- Professional demeanor, ability to communicate with diverse audiences
- This position is based in New York City and is not eligible for remote work
- This position requires shift work, including nights, weekends, and holidays
- Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat
Pay Range: $31.00 - $33.50 per hour