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Assistant General Manager Hotels Jobs (NOW HIRING)

HHM Hotels

Assistant General Manager

South Bend, IN · On-site

$50K - $60K/yr

Assistant General Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager - Area General Manager -Regional Director of Operations ...

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Assistant General Manager Hotels information

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How much do assistant general manager hotels jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for assistant general manager hotels in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.04 per hour, depending on experience, location, and employer.

What does an assistant general manager do?

An Assistant General Manager (AGM) in a hotel supports the General Manager in overseeing the day-to-day operations of the property. Their responsibilities often include managing staff, ensuring guest satisfaction, handling financial reports, and addressing operational issues. The AGM helps coordinate different departments such as housekeeping, front desk, and food and beverage. They also play a key role in implementing policies and maintaining quality standards. In the absence of the General Manager, the AGM may assume full responsibility for hotel operations.

What is the difference between Assistant General Manager Hotels vs Front Office Manager?

AspectAssistant General Manager HotelsFront Office Manager
ResponsibilitiesOversees hotel operations, manages staff, and ensures guest satisfactionManages front desk operations, guest check-in/out, and customer service
CredentialsHospitality management experience, possibly a degree in hospitality or businessExperience in front desk or guest services, hospitality certifications
Work EnvironmentHotel management, overseeing multiple departmentsFront desk, guest services, customer interaction
Industry UsageUsed in hotel management hierarchy, often a senior roleCommonly used in daily hotel operations, entry to mid-level management

The Assistant General Manager Hotels holds a broader managerial role overseeing overall hotel operations, while the Front Office Manager focuses specifically on guest services at the front desk. Both roles require hospitality experience, but the Assistant General Manager typically has more responsibilities and a higher level of oversight.

What skills and qualifications are needed to thrive as an assistant general manager?

To thrive as an Assistant General Manager in hotels, you need strong leadership, hospitality management expertise, and a bachelor's degree in hospitality or a related field. Familiarity with property management systems (PMS), revenue management software, and relevant certifications like CHA (Certified Hotel Administrator) are highly valued. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you effectively manage staff and guest relations. These skills and qualities are vital for ensuring efficient operations, guest satisfaction, and the overall success of the hotel.

How does an assistant general manager collaborate with other department heads to ensure smooth daily operations?

An Assistant General Manager in hotels works closely with department heads such as housekeeping, front office, food & beverage, and maintenance to coordinate daily activities and address guest needs efficiently. Regular meetings, clear communication, and cross-departmental briefings are common practices to ensure everyone is aligned with the hotel's objectives. This collaborative approach helps identify and resolve potential issues quickly, fosters a team-oriented environment, and maintains high service standards throughout the property.
More about Assistant General Manager Hotels jobs
What states have the most Assistant General Manager Hotels jobs? States with the most job openings for Assistant General Manager Hotels jobs include:
What job categories do people searching Assistant General Manager Hotels jobs look for? The top searched job categories for Assistant General Manager Hotels jobs are:
Assistant General Manager Hotels jobs near you
Infographic showing various Assistant General Manager Hotels job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

Assistant General Manager

HHM Hotels

South Bend, IN • On-site

$50K - $60K/yr

Full-time

Posted 8 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

Job description

Overview

Opportunity: Assistant General Manager

Supervise and manage hotel departments and oversee hotel operations as directed.

Your Growth Path

General Manager – Area General Manager –Regional Director of Operations

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
  • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
  • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
  • Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax.
  • Coordinate with the corporate accounting department to oversee payroll functions.
  • Oversee and ensure internal audit standards are met.
  • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Monitor and maintain the front office systems and equipment to ensure optimum performance.
  • Serve on the hotel’s safety committee.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelor’s degree preferred.
  • Intermediate knowledge of overall hotel operations.

HHM Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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