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Assistant Garmin Jobs (NOW HIRING)

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Assistant Garmin information

What is the difference between Assistant Garmin vs Assistant GPS Technician?

AspectAssistant GarminAssistant GPS Technician
CertificationsGarmin product training, GPS device certificationsGPS technology certifications, technical training
Work EnvironmentRetail stores, customer support, field serviceFieldwork, installation sites, technical support centers
Industry UsageConsumer electronics, outdoor recreationNavigation systems, surveying, telecommunications
Common Search IntentAssisting Garmin device users, product supportGPS device troubleshooting, installation assistance

Assistant Garmin primarily focuses on supporting Garmin GPS products, including customer service and product support in retail or field settings. Assistant GPS Technician may involve more technical tasks like installation and troubleshooting of GPS systems in various industries. While both roles require GPS-related knowledge, Assistant Garmin is more customer service-oriented, whereas Assistant GPS Technician emphasizes technical skills and fieldwork.

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Infographic showing various Assistant Garmin job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Product Support Specialist - Wearables

Salem, OR • On-site

Garmin International, Inc.
Electronics and Appliance Stores • 10K+ employees

Full-time

Posted 8 days ago


Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz


Job description

Overview
We are seeking a full-time Product Support Specialist - Wearables at Garmin's location in Salem, OR. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner. This role also escalates issues for resolution, documentation, and follow-up when necessary.
Mon-Fri 8:00am - 5:00pm
Essential Functions
  • Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
  • Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
  • Become knowledgeable in the specifications, capabilities and operation of Garmin products
  • Remain current on changes in policies, procedures, and product offerings
  • Accurate and timely completion of tasks and/or projects of basic complexity within defined process
  • Thoroughly document work in an organized and timely manner
  • Work a consistent and reliable schedule as identified by management
  • Work collaboratively and professionally in a team environment with other Garmin associates to achieve goals including seeking out opportunities to assist team members, sharing ideas and information freely and positively

Basic Qualifications
  • High School Diploma or GED
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated customer service expertise
  • Proficient verbal, written and interpersonal communication skills
  • Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
  • Must exhibit professionalism, be team-oriented, possess a positive attitude and work well with others
  • Excellent time management and follow-up skills
  • Demonstrated reliable and predictable attendance
  • Demonstrated computer skills and ability to navigate multiple screens

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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