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Assistant Dispatcher Jobs in Wisconsin (NOW HIRING)

City of Waukesha

Dispatcher

Waukesha, WI · On-site

$27.04/hr

As a 911 emergency dispatcher, the initial first responders' primary responsibility is to receive ... Provides advice, information and conflict resolution to callers; assist Officers in negotiating ...

City of Waukesha

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

As a 911 emergency dispatcher, the initial first responders' primary responsibility is to receive ... Provides advice, information and conflict resolution to callers; assist Officers in negotiating ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Continuous As a 911 emergency dispatcher, the initial first responders' primary responsibility is ... Provides advice, information and conflict resolution to callers; assist Officers in negotiating ...

Adams, Inc.

Dispatcher

Elkhorn, WI · On-site

$20 - $22/hr

As a Dispatcher, you will coordinate and manage daily technician schedules, including on-call ... * Assist with overflow calls from the CSR queue when necessary. * Other duties as assigned and ...

National Express Corp

Dispatcher

Milwaukee, WI

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Trinity Transportation Ltd.

Dispatcher

Milwaukee, WI · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

National Express Corp

Dispatcher

Milwaukee, WI · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Green County

911 Dispatcher Full-time

Monroe, WI

$55K - $58K/yr

Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries and criminal history checks for law enforcement county-wide through NCIC and NCJIS systems, collects ...

Green County, WI

911 Dispatcher Full-time

Monroe, WI · On-site

$55K - $58K/yr

Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries and criminal history checks for law enforcement county-wide through NCIC and NCJIS systems, collects ...

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How much do assistant dispatcher jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for assistant dispatcher in Wisconsin is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with basic qualifications and a willingness to learn. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

How much do assistant dispatchers make?

Assistant dispatchers typically earn a median annual salary of around $35,000 to $50,000, depending on experience, industry, and location. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can increase with additional certifications or years of experience.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

What are the most commonly searched types of Dispatcher jobs in Wisconsin? The most popular types of Dispatcher jobs in Wisconsin are:
What are popular job titles related to Assistant Dispatcher jobs in Wisconsin? For Assistant Dispatcher jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Assistant Dispatcher jobs in Wisconsin look for? The top searched job categories for Assistant Dispatcher jobs in Wisconsin are:
What cities in Wisconsin are hiring for Assistant Dispatcher jobs? Cities in Wisconsin with the most Assistant Dispatcher job openings:
Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,251 per year, or $22.2 per hour.

Office Assistant/Dispatcher

Precision Door Service

Menomonee Falls, WI • On-site

$35K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Responsive recruiter
Benefits:
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Profit sharing
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks

GENERAL PURPOSE:
Supports the Office Manage and Door Team manager by performing routine clerical functions, answering phone calls from customers, call center representatives and leadership, dispatching tickets to infield technicians and help managing the operational daily schedule, filing documents as needed, entering data, and other general office functions as needed.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
  • Answers phones with a professional tone and attitude for various sources.
  • Updates customers notes within the system.
  • Dispatches jobs from the system to infield technicians.
  • Upload and enter data to the system to support the staff.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned that support the overall goals of the organization.

MINIMUM QUALIFICATIONS:
High School diploma, experience preferably in a service industry; experience working with employees with an attitude to ensure smooth communication and prompt resolution of requests and questions.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in using Microsoft Office products (Word, Excel, and Outlook)
  • Skill in basic filing and recordkeeping with a focus on speed and accuracy
  • Ability to provide excellent customer service by assessing customer and vendor needs, meeting quality standards for services, and provided excellent customer service
  • Ability to cooperate and solve problems in a team environment
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Ability to follow instructions and communicate effectively orally and in writing
  • Ability to organize work for timely completion

CORE COMPETENCIES:
  • Customer-focused and Customer Service Orientation - Works with business partners, vendors and customers to assess their needs, provides information or assistance, resolves their problems or satisfies their expectations; knows about available products and services; is committed to providing quality products and services; honors all of the franchise's commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable customer service.
  • Effective Communications - Practices meaningful two-way communication by speaking clearly, paying close attention and seeking to understand others, listening attentively and clarifying information and attending to nonverbal cues and responding appropriately; influences others by persuasively presenting thoughts and ideas; gains commitment and ensures support for proposed ideas.
  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations; builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
  • Service Focus and Teamwork - Values and delivers high quality, professional, responsive and innovative service while cooperating with others to accomplish common goals; works with others within and across the company achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.

PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 15 pounds). Tasks may involve extended periods of time sitting at a workstation and utilizing a keyboard.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Tasks require oral communications ability.
Compensation: $35,000.00 - $45,000.00 per year
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

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