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Assistant Dispatcher Jobs in Madison, WI (NOW HIRING)

RAS Logistics LLC

Office Administrator

Sun Prairie, WI · On-site

$19 - $21/hr

... dispatch. * Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours. * Address and resolve operational issues quickly to minimize disruptions. * Assist in ...

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Assistant Dispatcher information

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$11

$22

$34

How much do assistant dispatcher jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for assistant dispatcher in Madison, WI is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.99 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Madison, WI?

The most popular types of Dispatcher jobs in Madison, WI are:

What are popular job titles related to Assistant Dispatcher jobs in Madison, WI?

For Assistant Dispatcher jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Madison, WI look for?

The top searched job categories for Assistant Dispatcher jobs in Madison, WI are:

What cities near Madison, WI are hiring for Assistant Dispatcher jobs?

Cities near Madison, WI with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you

Motorcoach Dispatcher & Sales

KOBUSSEN BUSES LTD

Sun Prairie, WI

Full-time

Re-posted 21 days ago

Job description

The Motor Coach Dispatcher & Sales position is responsible for the efficient scheduling and dispatching of motor coach operations while actively generating new business and maintaining client relationships. This role ensures all trips are properly staffed and executed while supporting revenue growth through charter sales and contract development. Kobussen Buses is a third-generation, family-owned transportation company with over 1,100 employees. Join our team today and experience meaningful work with competitive pay.

Key Responsibilities:

Dispatch & Operations

  • Schedule and dispatch all motor coach trips, ensuring proper driver and equipment assignment.
  • Coordinate with internal locations and partner offices to ensure all trips are fully covered.
  • Monitor daily operations and proactively resolve scheduling conflicts or service issues.
  • Maintain accurate trip records, logs, and dispatch documentation.
  • Assist with school bus charter bookings as needed.

Sales & Business Development

  • Actively seek and secure new motor coach charter business and contracts.
  • Build and maintain relationships with clients, schools, organizations, and corporate accounts.
  • Prepare quotes, proposals, and contracts for charter services.
  • Follow up on leads and maintain a pipeline of prospective customers.
  • Identify opportunities for growth within existing accounts.

Financial & Administrative

  • Ensure accounts receivable remain current by monitoring outstanding balances and following up with clients.
  • Work collaboratively with accounting to resolve billing discrepancies.
  • Support accurate pricing based on current market conditions and operational costs.

Industry Awareness & Compliance

  • Stay current on industry trends, including pricing, driver pay structures, and regulatory changes.
  • Ensure dispatch and sales practices comply with all applicable transportation regulations and company policies.
  • Acquire and maintain a CDL license with S and P endorsements.
  • Fill in as a school bus driver when necessary.
  • Perform other duties as assigned.
  • High school diploma or equivalent required; additional training in transportation management is a plus.
  • Prior experience in dispatching, transportation coordination, or a similar role is preferred.
  • Sales or business development experience strongly preferred.
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to acquire and maintain a CDL license with S and P endorsements and drive school bus.
  • Proficiency in using dispatch software, GPS tracking systems, and Microsoft Office applications.
  • Ability to multitask and work efficiently under pressure.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in math skills.

Kobussen Buses Ltd is an equal opportunity employer and does not discriminate based on protected characteristics including, but not limited to, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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