ZipRecruiter

Log In

1

Assistant Customer Service Freight Forwarding Jobs in Georgia

DSV A/S

Freight Forwarder Air Export

Atlanta, GA · On-site

$21.53 - $26.91/hr

... great customer experiences and high-quality services. As a global leader, our commitment to ... Experience in Freight Forwarding is highly desirable Skills & Competencies Mathematical Skills

previous pagenext page

Showing results 21-40

All JobsCustomer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding Jobs in Georgia

Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Georgia?

The most popular types of Customer Service Freight Forwarding jobs in Georgia are:

What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Georgia?

For Assistant Customer Service Freight Forwarding jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Georgia look for?

The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Georgia are:

What cities in Georgia are hiring for Assistant Customer Service Freight Forwarding jobs?

Cities in Georgia with the most Assistant Customer Service Freight Forwarding job openings:

Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Import Customer Service Representative

Point Global Logistics

Cumming, GA • On-site

$14.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Description:

Point Global Logistics is seeking a full-time Import Customer Service Representative to join our growing team in Cumming, GA. This on-site role supports import operations by coordinating shipments, managing customer relationships, and ensuring accurate and timely processing of freight.


Point Global Logistics is an aggressive, independent freight forwarder and logistics provider with a global network spanning 58 countries. Since 2014, we have expanded to 15 branch offices across the U.S., Mexico, Europe, South America, and Asia. We pride ourselves on delivering tailored logistics solutions through industry expertise and personalized service.


In this role, you will serve as a key point of contact for customers, handling inquiries, tracking shipments, and ensuring smooth coordination of import air and ocean freight from origin to final destination. You will work closely with internal teams and external partners, including customs brokers, to maintain compliance and service excellence.


Key Responsibilities:

  • Respond to customer inquiries regarding import orders, shipment tracking, and delivery timelines
  • Coordinate air and ocean import shipments from origin to final destination
  • Assist with documentation preparation for customs clearance in coordination with licensed brokers
  • Track and monitor shipments, providing proactive updates to customers
  • Resolve service issues and support customer requests in a timely manner
  • Maintain accurate shipment and customer records in internal systems
  • Collaborate with internal departments to meet operational goals and deadlines
  • Participate in training on company systems, processes, and best practices

This is a non-exempt position and is eligible for overtime pay in accordance with applicable law.

Requirements:


  • 0–1 year of experience in logistics, customer service, or a related field (training provided)
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Positive attitude and willingness to learn

Preferred Qualifications:

  • Associate or bachelor’s degree
  • Exposure to logistics, freight forwarding, or supply chain operations

Work Environment & Physical Requirements:

  • On-site, office-based role in Cumming, GA
  • Prolonged periods of sitting and working at a computer
  • Frequent phone and email communication

Compensation & Benefits:

  • Competitive salary (based on experience)
  • 401(k) retirement plan
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Paid time off (PTO)
  • Short-term disability, hospital indemnity, and supplemental insurance options

Employment Conditions:

  • Must be authorized to work in the United States
  • Employment may be contingent upon successful completion of a background check

Equal Employment Opportunity:


Point Global Logistics is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws.