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European Wax Center

Assistant Center Manager

Selma, TX · On-site

As our Assistant Center Manager (ASM) , you aren't just "filling in"-you are the heartbeat of the center and the right hand to our Center Manager. This is a high-visibility leadership role designed ...

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How much do assistant center manager jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for assistant center manager in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Assistant Center Managers, and how can they be addressed?

Assistant Center Managers often juggle multiple responsibilities, including team supervision, customer service, and administrative tasks. A common challenge is balancing operational efficiency with employee engagement and customer satisfaction. Addressing these challenges involves strong organizational skills, proactive communication, and the ability to adapt quickly to changing priorities. Building a supportive team environment and maintaining open lines of communication with both staff and upper management are key to overcoming these hurdles.

What are the key skills and qualifications needed to thrive as an Assistant Center Manager, and why are they important?

To thrive as an Assistant Center Manager, you need strong leadership, organizational, and customer service skills, often supported by experience in management or a related field. Familiarity with scheduling software, point-of-sale (POS) systems, and basic budgeting tools is typically required. Excellent communication, problem-solving abilities, and a collaborative attitude are soft skills that help you stand out in this role. These skills are essential to ensure smooth daily operations, high customer satisfaction, and effective team management within the center.

What does an Assistant Center Manager do?

An Assistant Center Manager supports the Center Manager in overseeing daily operations at a facility, such as a fitness center, retail store, or service center. Their responsibilities often include supervising staff, ensuring excellent customer service, handling administrative tasks, and helping to meet business goals. They may also step in for the Center Manager when needed and assist with scheduling, inventory, and staff training. This role is vital for maintaining smooth operations and a positive environment for both employees and customers.

What is the difference between Assistant Center Manager vs Customer Service Supervisor?

AspectAssistant Center ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; some roles prefer associate's or bachelor's degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentRetail or service centers, overseeing daily operationsCustomer service departments, managing staff and customer interactions
Employer & IndustryRetail chains, banks, or service providersRetail, hospitality, or call centers
Common Search & ComparisonOperational support, team management, store performanceCustomer interactions, staff supervision, service quality

The Assistant Center Manager typically focuses on supporting daily operations, team management, and store performance, often working closely with the Center Manager. In contrast, a Customer Service Supervisor primarily oversees customer interactions, supervises staff, and ensures service quality. While both roles involve team oversight, the Assistant Center Manager has broader operational responsibilities within the center or store environment.

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What states have the most Assistant Center Manager jobs? States with the most job openings for Assistant Center Manager jobs include:
What job categories do people searching Assistant Center Manager jobs look for? The top searched job categories for Assistant Center Manager jobs are:
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Assistant Center Manager jobs near you
Infographic showing various Assistant Center Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,074 per year, or $20.7 per hour.

Assistant Center Manager

European Wax Center

Canonsburg, PA • On-site

$16/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

BALLAST WAX · EUROPEAN WAX CENTER

Assistant Center Manager

Lead from the floor. Grow into more.

4080 Washington Rd, McMurray, PA 15317 · In-Person · Full-Time · Competitive Pay + Bonuses

THE OPPORTUNITY

You're ready for more than a title. You're ready to lead.

As an Assistant Center Manager at European Wax Center, you're the heartbeat of the floor. You coach the team, own the guest experience, drive sales, and step in as the leader-on-duty when it counts. This is a role for someone who already leads - formally or not - and is ready to do it with real responsibility and a clear path to more.

We're Ballast Wax, a fast-growing multi-unit EWC franchisee. We're building from within and we want ACMs who are excited about the beauty and wellness industry, passionate about guest care, and hungry to grow into Center Managers and beyond.

WHAT YOU'LL DO

Guest Experience

  • Set the tone for every guest interaction - warm, professional, and consistent
  • Proactively address concerns and resolve issues before they escalate
  • Ensure every guest leaves feeling confident they'll come back

Sales & Goal Achievement

  • Lead by example in educating guests on Wax Passes, products, and services
  • Motivate and coach the team to hit individual and center KPIs
  • Stay sharp on promotions, product launches, and brand updates
  • Support local marketing and community engagement efforts

Team Leadership & Culture

  • Coach Guest Service Associates and Wax Specialists on the floor daily
  • Help onboard new team members and create a welcoming environment
  • Hold the standard - service, professionalism, accountability - in the CM's absence
  • Act as point of contact and decision-maker when leading the shift solo

Center Operations

  • Own opening and closing procedures with precision
  • Ensure cleanliness, sanitation, and presentation standards are never compromised
  • Support accurate POS transactions and guest profile management
  • Assist with daily admin tasks, inventory, and reporting

WHO YOU ARE

You don't wait to be asked. You lead because it's just who you are.

  • You've worked in a guest-facing role for 2+ years - beauty, spa, retail, hospitality, or similar - and you're genuinely good at it.
  • You've led, even if it wasn't your official title. You've trained a new hire, run a shift solo, handled an escalation, or stepped up when it mattered.
  • You're comfortable recommending products and services. You don't hard-sell - you educate. Guests trust you and it shows in the numbers.
  • You know how to coach someone who's struggling without making it feel like a punishment. You lead with empathy and hold the bar.
  • You genuinely love the beauty and wellness industry. You have a personal skincare or waxing routine, follow the space, and want to build a career in it.
  • You're available when guests are - evenings, weekends (one shift, not both), flexible weekday hours. Reliable transportation required.

WHAT WE OFFER

Compensation & Bonuses

  • $16.00/hr base
  • Monthly performance bonuses tied to team and center goals
  • Goals are realistic - our teams hit them
  • Commission on personal sales - rewarded for leading from the front

Growth & Career Path

  • Structured path from ACM to Center Manager and beyond
  • 30-60-90 day onboarding with mentorship from your Center Manager
  • Ongoing training, coaching, and development support

Work-Life Balance

  • 2 weeks PTO after first 90 days
  • Consistent shift structure - one weekend shift, not both

Benefits

  • Medical insurance (55% employer contribution)
  • Supplemental insurance benefits
  • 401(k) with employer match
  • Paid Time Off

OUR HIRING PROCESS

Three steps. No runaround.

  • Step 1 - Video Interview: A real conversation about your experience, style, and what you're looking for.
  • Step 2 - Experience the Center: Come in as a guest. See what we're about from the inside.
  • Step 3 - Mutual Fit Decision: If it clicks for both sides, let's grow together.

OUR VALUES

CONFIDENCE: We model it. | EMPOWERMENT: We create it. | BALANCE: We protect it.

ABOUT BALLAST WAX

We're a multi-unit EWC franchisee with 32 centers and growing. Our mission is to transform centers into hubs of empowerment - for our team and our guests. We bring the strength of a national brand with the care and commitment of a local business.

This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. Ballast Wax is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Learn more: www.waxcenter.com/careers

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