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Assistant Case Manager Jobs in Indiana (NOW HIRING)

Iris Family Support Center

Case Manager

Fort Wayne, IN · On-site

$19.75 - $25.50/hr

... * Assist clients with achieving goals and objectives set forth in case plan within time frame ... Teach home management, financial management, childcare, discipline, nutrition and personal skills ...

Iris Family Support Center

Case Manager

Fort Wayne, IN · On-site

$19.75 - $25.50/hr

... * Assist clients with achieving goals and objectives set forth in case plan within time frame ... Teach home management, financial management, childcare, discipline, nutrition and personal skills ...

Morgan & Morgan, P.A.

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

Morgan & Morgan, P.A.

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

Vergence

Case Manager

Edinburgh, IN · On-site

$19.25 - $24.75/hr

We are looking for a Case Manager to assist with a current engagement in Central Indiana. This position is responsible for facilitating case management initiatives and deployment operations including ...

Encompass Health Corporation

Case Manager

Newburgh, IN · On-site

$19 - $24.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Newburgh, IN

$19 - $24.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Newburgh, IN

$19 - $24.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Boca Recovery Center

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare ...

Boca Recovery Center

Case Manager

Bloomington, IN · On-site

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare ...

Boca Recovery Center

Case Manager

Huntington, IN

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare ...

Boca Recovery Center

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Case Manager Location: On Site - Huntington, Indiana (30 minutes from Fort Wayne) Department ... Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare ...

Ascension Recovery Services

Case Manager

Columbus, IN · On-site

$17 - $22/hr

Case Manager Facility: Indiana Treatment Centers Location: Columbus, IN Employment Type: Full-Time ... Assess client needs and assist with identifying barriers that may impact treatment, discharge, or ...

New

Ascension Recovery Services

Case Manager

Columbus, IN · On-site

$17 - $22/hr

Case Manager Facility: Indiana Treatment Centers Location: Columbus, IN Employment Type: Full-Time ... Assess client needs and assist with identifying barriers that may impact treatment, discharge, or ...

Boca Recovery Center

Case Manager

Bloomington, IN · On-site

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare ...

Ascension Recovery Services

Case Manager

Columbus, IN · On-site

$17 - $22/hr

Case Manager Facility: Indiana Treatment Centers Location: Columbus, IN Employment Type: Full-Time ... Assess client needs and assist with identifying barriers that may impact treatment, discharge, or ...

Boca Recovery Center

Case Manager

Bloomington, IN · On-site

$18.50 - $23.75/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their ... Monitor phone calls when required and assist with employment-related needs. Discharge & Aftercare ...

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Assistant Case Manager information

See Indiana salary details

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How much do assistant case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for assistant case manager in Indiana is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $23.32 per hour, depending on experience, location, and employer.

What is an assistant case manager?

An Assistant Case Manager is a professional who supports case managers in coordinating and providing services to clients, often in healthcare, social work, or legal settings. Their duties typically include gathering client information, helping develop care plans, maintaining records, and communicating with clients and service providers. They play a key role in ensuring that clients receive the necessary support and resources efficiently. Assistant Case Managers work under the supervision of a lead case manager and help manage caseloads by handling administrative and supportive tasks.

What are the key skills and qualifications needed to thrive as an assistant case manager?

To thrive as an Assistant Case Manager, you generally need a background in social work, psychology, or a related field, often with a bachelor's degree and relevant experience. Familiarity with case management software, documentation systems, and sometimes certifications like Certified Case Manager (CCM) are valuable. Excellent organizational skills, empathy, and strong communication abilities help build rapport with clients and ensure effective coordination. These skills are critical for supporting clients’ needs, maintaining accurate records, and facilitating successful outcomes in social service environments.

What are some common challenges assistant case managers face when coordinating services for clients?

Assistant Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and ensuring effective communication between clients, families, and service providers. Balancing administrative tasks with direct client support can be demanding, especially when urgent situations arise. Staying organized and maintaining up-to-date records is crucial, as is developing strong problem-solving skills to address unexpected barriers to client progress.

What is the difference between Assistant Case Manager vs Case Manager?

AspectAssistant Case ManagerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; certification often preferred
Work EnvironmentSupportive roles in healthcare, social services, or community agenciesLead roles managing client cases, coordinating services in similar settings
Employer & IndustryHospitals, social service agencies, community organizationsSame as Assistant Case Manager, often with more responsibility
Search & Comparison IntentUnderstanding entry-level or support roles in case managementRoles with more responsibility and client management duties

Assistant Case Managers support Case Managers by handling administrative tasks and initial client contact, while Case Managers take on full responsibility for client assessments, planning, and coordination of services. Both roles are vital in social services and healthcare, but Case Managers typically have more experience and decision-making authority.

How to become an assistant case manager with no experience?

To become an assistant case manager with no experience, focus on gaining relevant skills such as communication, organization, and basic knowledge of social services. Entry-level positions often require a high school diploma or equivalent, and obtaining certifications like CPR or basic case management training can improve prospects. Volunteering or internships in social service settings can also provide valuable experience and improve employability.

Is an assistant case manager a stressful job?

Assistant case managers often work in high-pressure environments that require managing multiple clients and documentation, which can lead to stress. The job involves problem-solving, communication skills, and meeting deadlines, making it potentially stressful depending on workload and organizational support.

What are the most commonly searched types of Case Manager jobs in Indiana?

The most popular types of Case Manager jobs in Indiana are:

What are popular job titles related to Assistant Case Manager jobs in Indiana?

For Assistant Case Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Assistant Case Manager jobs in Indiana look for?

The top searched job categories for Assistant Case Manager jobs in Indiana are:

Assistant Case Manager jobs near you
Infographic showing various Assistant Case Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,075 per year, or $20.2 per hour.

Case Manager

Iris Family Support Center

Fort Wayne, IN • On-site

$19.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Position Summary
The Community Partners Case Manager will report directly to the Community Partners Supervisor and provide the following service lines: Community Partners for Safe Families. The Community Partners Case Manager works independently in the field providing home-based and community-based services to families referred to Iris from the Department of Child Services, self-referrals, and other community sources. This role requires a high level of professional judgment, discretion, and decision-making as the Case Manager navigates unique family dynamics, assesses needs, and develops individualized service plans. Each family served presents different circumstances, requiring the Case Manager to adapt their approach, manage crises, and make sound decisions in real time. The Case Manager conducts home visits, intakes, assessments, and provides ongoing case management to gather critical information, identify strengths and risks, and coordinate supportive services. The Community Partners Case Manger will work alongside the family to provide services that support family stabilization and child safety. Evidence-based practices will be utilized to provide trauma-informed community-based, and home-based services. Case Managers maintain an ongoing caseload of active families providing weekly services as well as engaging new families with screening and assessments and coordinating with service providers.
While supervision and team support are available, the Case Manager primarily works solo throughout the day, managing their schedule, prioritizing needs, and ensuring that families receive consistent, high-quality support to promote safety, stability, and well-being.
Job Description
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Successfully deliver services to referred families.
  • Maintain caseload as assigned to meet productivity requirements, which includes assessment and ongoing case management work.
  • Conduct creative and persistent outreach to enroll clients into services (including, but not limited to, face-to-face visits, drop-byes, phone calls/texts, social media).
  • Provide intake and assessment of all families on case load within required timelines and use program database and agency equipment to complete documentation and other job duties.
  • Visit individuals in homes and provide information on agency services and connect families to supportive services for their needs to prevent child abuse and neglect.
  • Complete case notes in a detailed, yet succinct, finished format.
  • Complete scheduled appointments within the parameters of the specific program involved.
  • Establish an emotionally supportive, non-judgmental, trusting relationship with parent(s), using independent judgment and adjusting as needed.
  • Assist clients with achieving goals and objectives set forth in case plan within time frame established. and coordinate hand off visits with partner agencies if applicable.
  • Serve as client advocate and respect all agency and program confidentiality policies.
  • Independently establish a case plan with goals, objectives and activities with each client, reviewing and rewriting, as well as setting new goals as circumstances change. This case plan will incorporate the needs identified by the referral source as well as the needs identified by the staff and the client. This case plan will guide services.
  • Exercise discretion and judgment in identifying plans of action to achieve goals and objectives, including day-to-day direct contact with clients, government entities, other agencies, and courts.
  • Advocate on behalf of the client and link the family to additional community resources and services.
  • Complete all required paperwork in various databases within established format and deadlines.
  • Work within an environment of frequently changing priorities, deadlines and duties.
  • Provide client transportation as necessary to complete goals of the program and client case plan.
  • Assist with crisis assistance as needed, such as hands-on lice treatments.
  • Teach and role model parenting techniques to the family using approved methods and materials.
  • Teach home management, financial management, childcare, discipline, nutrition and personal skills as appropriate.
  • Report any case that may involve "imminent harm" or "threatened harm" to a supervisor immediately.
  • Attend 8 to 12 in-service training sessions per year.
  • Meet with supervisor for supervision as required by service standards, department requirements and "best practices" of supervision.
  • Attend court hearings, case conferences, team meetings, department meetings, and other meetings as required.
  • Performs other duties as assigned
  • Approximately 40% travel is expected for this position. Must be able to travel within all counties in the assigned region: Allen, Whitley, Noble, LaGrange, Steuben, and DeKalb counties.

Other Duties
Performs other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications (core competencies, Skills and Experience)
  • Communication (Verbal/Written)
  • Relationship Rapport Building / Engage Clients
  • Ethical Practice
  • Trauma Informed Approach
  • Critical Thinking Skills
  • Resiliency
  • Continuous Learning
  • Personal Accountability
  • Problem-solving
  • Demonstrates maturity
  • Must have reliable daily dependable transportation to use on the job and transport others. Operator of vehicle must have valid driver's license and proof of insurance.
  • Ability to maintain strict confidentiality, per agency requirements.
  • Time management/ Prioritization
  • Initiative
  • Develop rapport and a trusting relationship with clients while being supportive, strengths-based, and sensitive to needs of families in crisis; understanding individual differences in ability, learning, and personalities
  • Demonstrate motivation and ability to learn the dynamics of child abuse and neglect.
  • Demonstrate motivation and ability to work with professionals involved in working on behalf of clients.
  • Understanding of and empathy for clients served, including those of different cultures, races, ethnic identities and special needs.

Physical Demand
  • Climb and maneuver steps in narrow hallways and in small rooms
  • Tolerate strong odors
  • Lift and physically manipulate up to 60 pounds
  • Read printed material in poorly lighted areas
  • Operate video, telephone, and other common standard office equipment
  • Discern and evaluate sounds, interactions, and movements in multiple situations in order to determine the potential for child abuse and neglect
  • Use senses of sight, hearing, and smell to evaluate the safety of the environment for children
  • Operate and transport others in a motor vehicle
  • Ability to respond rapidly to rescue a child
  • Communicate and teach parents and children of varying intellectual capabilities and languages
  • May be subjected to infectious diseases, substances, and contaminated articles physically out of the control of the children supervised
  • Environment may require safety precautions such as being in homes with animals, pests or other exposures to safety.
  • Sit for extended periods of time.

Travel
Travel is expected for this position, including daily travel within the region assigned to complete client visits and occasional travel within the state for required trainings and meetings. The assigned region includes Allen, Whitley, DeKalb, Noble, Steuben and LaGrange Counties.
Expected Hours of Work
  • Some flexibility in hours is allowed, but the employee must be available between the "core" work hours of
  • Staff must work 40 hours each week to maintain full-time status.
  • 8a.m. to 8p.m. Mon- Fri with occasional weekends to meet program and agency needs.

Required Education
  • Bachelor's Degree in Human Services, Social Work, Education or directly related field preferred.
  • One year of full-time experience in home management, home maintenance, and/or child-care.
  • Experience working with families/parents/children in a human service organization a preference.
  • Life or job experience caring for children.

Benefits
  • Comprehensive Coverage: Health, dental, and vision insurance keep you covered.
  • Life & Disability Insurance: Provided by Iris for your peace of mind.
  • Health Reimbursement Account (HRA): Take control of your health expenses.
  • Wellness Program & Activity Tracker Reimbursement: Stay healthy and motivated.
  • Team-Centered Environment: Supportive and collaborative.
  • Generous Paid Time Off & Flexibility: Balance work and life effortlessly.
  • 403b Retirement Plan + 3% Match: Secure your financial future.
  • Paid Holidays & Floating Holiday: Celebrate and relax when it suits you.
  • Mileage Reimbursement: Ease your commute and travel expenses.
  • Professional Development Assistance: Grow with us.
  • Training & CEU Opportunities: Stay ahead in your field.
  • Company-Issued Tech: Stay connected and productive.

EEO Statement
Iris Family Support Center is an Equal Opportunity, Affirmative Action employer

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