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Assistant Call Center Representative Jobs (NOW HIRING)

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Provide general information and answer basic questions * Assist callers in a professional and ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Provide general information and answer basic questions * Assist callers in a professional and ...

Bath Planet

Call Center Representative

Nampa, ID · On-site

$50K - $80K/yr

Call Center Representative Kingdom Vision Builders LLC | Boise, ID Full-Time Salary: $50,000 - $80,000 per year Benefits: Medical, Dental, Vision, Paid Vacation About Us Kingdom Vision Builders LLC ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Provide general information and answer basic questions * Assist callers in a professional and ...

System One Holdings, LLC

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Provide general information and answer basic questions * Assist callers in a professional and ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Provide general information and answer basic questions * Assist callers in a professional and ...

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Assistant Call Center Representative information

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How much do assistant call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for assistant call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What cities are hiring for Assistant Call Center Representative jobs?

Cities with the most Assistant Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most Assistant Call Center Representative jobs?

States with the most job openings for Assistant Call Center Representative jobs include:

Assistant Call Center Representative jobs near you
Infographic showing various Assistant Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Napleton Corporate BDC

Palm Beach Gardens, FL

$35K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

1,000/week guaranteed - 1st Month Flexible Scheduling Options

Fantastic, fun, fast paced, diverse culture! Apply today!

The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s new Call Center in Palm Beach Gardens, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • $1,000 per week minimum guaranteed in your first month
  • Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
  • Hybrid schedules available for tenured employees
  • Fun, fast-paced diverse environment
  • Various shifts available with many flexible scheduling options
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management

Job Requirements:

  • Excellent computer skills required.
  • Knowledgeable to call center environment- NO COLD CALLS!
  • Automotive experience is helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations
  • Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB

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