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Assistant Call Center Representative Jobs in Colorado

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... call center representative responsible for receiving, processing, and supporting orders from VA ... Prepare reports and assist leadership with data validation, analysis, and operational insights

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... call center representative responsible for receiving, processing, and supporting orders from VA ... Prepare reports and assist leadership with data validation, analysis, and operational insights

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... call center representative responsible for receiving, processing, and supporting orders from VA ... Prepare reports and assist leadership with data validation, analysis, and operational insights

Pueblo Community Health

Call Center Representative

Pueblo, CO · On-site

$16.50 - $19.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative Call Center Representative (Bilingual Preferred) Starting Pay Range: $16.50 - $19.41 an hour Pueblo Community Health Center offers a flexible benefits program to full-time ...

Pueblo Community Health Center

Call Center Representative

Pueblo, CO · On-site

$16.50 - $19.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative (Bilingual Preferred) Starting Pay Range: $16.50 - $19.41 an hour Pueblo Community Health Center offers a flexible benefits program to full-time and part-time employees ...

Lincoln Recovery

Call Center Representative

Denver, CO · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative - Mission-Driven At Sunshine Behavioral Health, every call is an ... performance Call Center team in Cherry Creek, Colorado. If you're competitive, persuasive ...

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Assistant Call Center Representative information

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How much do assistant call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for assistant call center representative in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started in this role.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are the most commonly searched types of Call Center Representative jobs in Colorado?

The most popular types of Call Center Representative jobs in Colorado are:

Assistant Call Center Representative jobs near you

Bilingual Call Center Representative

Peak Dental Services

Colorado Springs, CO • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Peak Dental Services rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Bilingual Call Center Representative

Join our growing team at Peak Dental Services! Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we're looking for an enthusiastic Bilingual Call Center Representative to join our dynamic team full-time!

At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We're a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals.

Schedule: Monday - Friday, 8:30 AM - 5:00 PM

Compensation: $18-$19/hr depending on experience

Benefits: We offer a robust benefits package that includes medical, dental, vision, PTO, paid holidays, 401k matching, short-term disability, long-term disability, life insurance, and EAP.

What You'll Do:

  • Answer inbound calls from new and existing patients
  • Schedule appointments and coordinate communication between offices and staff
  • Assist patients by answering questions, transferring calls, and updating account information
  • Work with multiple dental systems to efficiently manage appointment schedules
  • Maintain call quality standards and meet call center KPIs
  • Demonstrate exceptional customer service at all times, ensuring every patient feels valued

Qualifications:

  • 1+ years of recent experience as a Call Center Representative or in an administrative role
  • Bilingual in Spanish and English
  • Minimum typing speed of 40 WPM
  • Medical setting experience is a plus but not required
  • Strong written and verbal communication skills
  • A passion for customer service and helping others!

Pay Range: USD $18.00 - USD $19.00 /Hr.

What Peak Dental Services employees say

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