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Assistant Call Center Representative Jobs in Ohio

Call Center Representative

Moraine, OH

$15.50 - $19.50/hr

MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the ...

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving ... Maintain accurate records of customer interactions and transactions * Assist customers with product ...

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Take messages or transfer callers to voicemail when necessary. * Assist clients and drivers with ... As a Call Center Representative , you'll play an important role in supporting clients and drivers ...

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Call Center Representative

Dayton, OH

$15.50 - $19.50/hr

Job Summary We are seeking a professional and customer-focused Call Center Representative to ... Handle inbound and outbound customer calls professionally. * Assist customers with questions ...

We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing exceptional support and ...

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

... as a Call Center Representative. In this role, you will be responsible for handling incoming ... Answer incoming calls and assist customers with their inquiries * Provide information about ...

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

... as a Call Center Representative. In this role, you will be responsible for handling incoming ... Answer incoming calls and assist customers with their inquiries * Provide information about ...

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Title: Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: • College Degree • Previous contact center ...

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing support during ...

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Assistant Call Center Representative information

What are some common challenges faced by Assistant Call Center Representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What does an Assistant Call Center Representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

How can I make 2000 a week working from home?

As an Assistant Call Center Representative, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and may involve commission or performance-based incentives. Developing strong communication skills, gaining experience, and working for companies that offer competitive pay or bonuses can help increase earnings; some roles also require proficiency with customer service tools and a quiet home office setup.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

What are the key skills and qualifications needed to thrive as an Assistant Call Center Representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What jobs pay 4000 a week without a degree?

Assistant Call Center Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or freelance work where income depends on commissions, performance, or business volume, rather than formal education. These roles may require strong communication skills, self-motivation, and sometimes licensing or certifications.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, stress levels vary depending on the work environment, workload, and individual resilience, with some roles offering support and training to manage pressure.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, experience, and sometimes certifications, and they oversee large teams or complex operations within the call center environment.
What are the most commonly searched types of Call Center Representative jobs in Ohio? The most popular types of Call Center Representative jobs in Ohio are:
What cities in Ohio are hiring for Assistant Call Center Representative jobs? Cities in Ohio with the most Assistant Call Center Representative job openings:
Infographic showing various Assistant Call Center Representative job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

$13/hr

Contractor

Re-posted 23 days ago


Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 HOURS OF OPERATION:  9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.

 

Call Center Representative  needs 1 year


Call Center Representative requires:

MS office

Customer service

Call center


Call Center Representative duties;

  • Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
  • Understand other functional areas to assist caller with concerns-
  • Assist supervisor/trainer with new hire on-the-job training. Specifications


Additional Information

$13/hr

6 months


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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