Call Center Representative needs 1 year Call Center Representative requires: MS office Customer ... Understand other functional areas to assist caller with concerns- * Assist supervisor/trainer with ...
Call Center Representative needs 1 year Call Center Representative requires: MS office Customer ... Understand other functional areas to assist caller with concerns- * Assist supervisor/trainer with ...
Call Center Representative
Fairfield, OH · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...
New
Quick apply
Call Center Representative
Fairfield, OH · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...
New
Call Center Representative
Fairfield, OH · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...
New
Quick apply
Call Center Representative
Fairfield, OH · On-site
$20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...
New
Call Center Representative
Columbus, OH · On-site
$15 - $18.75/hr
Call Center Representative We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...
Call Center Representative
Columbus, OH · On-site
$15 - $18.75/hr
Call Center Representative We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Call Center Representative We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued ...
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Call Center Representative We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued ...
Call Center Representative
Columbus, OH · On-site
Medical
Dental
Vision
PTO
Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...
Quick apply
Call Center Representative
Columbus, OH · On-site
Medical
Dental
Vision
PTO
Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...
Call Center Rep
Cincinnati, OH · On-site
$650/wk
Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your skills are valued! Key Requirements: Handling inbound and/or outbound calls, assisting customers with ...
Call Center Rep
Cincinnati, OH · On-site
$650/wk
Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your skills are valued! Key Requirements: Handling inbound and/or outbound calls, assisting customers with ...
Call Center Representative
Mason, OH · On-site
$15 - $18.75/hr
```html Call Center Representative Location: Mason, OH 45040 About the Position A busy pediatric practice in Mason is seeking a full-time Call Center Representative to join our team. The ideal candidate ...
Call Center Representative
Mason, OH · On-site
$15 - $18.75/hr
```html Call Center Representative Location: Mason, OH 45040 About the Position A busy pediatric practice in Mason is seeking a full-time Call Center Representative to join our team. The ideal candidate ...
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Medical
Dental
Vision
PTO
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
Medical
Dental
Vision
PTO
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
West Chester, OH · On-site
$18 - $25/hr
PTO
Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate ...
Quick apply
Call Center Representative
West Chester, OH · On-site
$18 - $25/hr
PTO
Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate ...
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
PTO
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
PTO
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
PTO
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
PTO
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
West Chester, OH · On-site
$18 - $25/hr
PTO
Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate ...
Quick apply
Call Center Representative
West Chester, OH · On-site
$18 - $25/hr
PTO
Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate ...
Call Center Representative
West Chester, OH · On-site
$15 - $18.75/hr
Medical
Retirement
PTO
... Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they ...
Call Center Representative
West Chester, OH · On-site
$15 - $18.75/hr
Medical
Retirement
PTO
... Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they ...
Call Center Representative
Cincinnati, OH · On-site
$19 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Quick apply
Call Center Representative
Cincinnati, OH · On-site
$19 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Call Center Representative
$19 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Quick apply
Call Center Representative
$19 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Call Center Representative
West Chester, OH · On-site
$18 - $25/hr
Medical
Retirement
PTO
Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate ...
Quick apply
Call Center Representative
West Chester, OH · On-site
$18 - $25/hr
Medical
Retirement
PTO
Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate ...
Call Center Representative
$19 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Quick apply
Call Center Representative
$19 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...
Call Center Representative
Hudson, OH · On-site
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Take messages or transfer callers to voicemail when necessary. * Assist clients and drivers with ... As a Call Center Representative , you'll play an important role in supporting clients and drivers ...
Quick apply
Call Center Representative
Hudson, OH · On-site
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Take messages or transfer callers to voicemail when necessary. * Assist clients and drivers with ... As a Call Center Representative , you'll play an important role in supporting clients and drivers ...
Call Center Representative
Hilliard, OH · On-site
$19 - $20/hr
Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest and fastest-growing residential home-services companies. Our call center is the first voice customers ...
Call Center Representative
Hilliard, OH · On-site
$19 - $20/hr
Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest and fastest-growing residential home-services companies. Our call center is the first voice customers ...
Assistant Call Center Representative information
What does an assistant call center representative do?
An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.
What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?
To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.
What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?
Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.
What is the difference between Assistant Call Center Representative vs Customer Service Representative?
| Aspect | Assistant Call Center Representative | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; basic computer skills | High school diploma; communication skills |
| Work Environment | Call centers, inbound/outbound calls | Call centers, retail, or online support |
| Employer & Industry Usage | Customer support, telecommunication, tech | Retail, banking, hospitality, tech |
| Common Search & Comparison | Often compared for entry-level support roles | More general, broader customer service roles |
The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.
How do I become an assistant call center representative with no experience?
To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.
What is an assistant call center representative?
An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.
What are the most commonly searched types of Call Center Representative jobs in Ohio?
The most popular types of Call Center Representative jobs in Ohio are:
What cities in Ohio are hiring for Assistant Call Center Representative jobs?
Cities in Ohio with the most Assistant Call Center Representative job openings:
$13/hr
Contractor
Re-posted 13 days ago
Job description
Company Description
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.
Call Center Representative needs 1 year
Call Center Representative requires:
MS office
Customer service
Call center
Call Center Representative duties;
- Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
- Understand other functional areas to assist caller with concerns-
- Assist supervisor/trainer with new hire on-the-job training. Specifications
Additional Information
$13/hr
6 months
About Global Channel Management
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Austell, GA, US
Year founded
2009