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Assistant Call Center Representative Jobs in Ohio

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$17 - $26/hr

We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing exceptional support and ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Elevare Branding

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Provide accurate information regarding products, services, and company policies. * Assist customers ...

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Provide accurate information regarding products, services, and company policies. * Assist customers ...

Dinamic AS Group

Call Center Representative

Dayton, OH · On-site

$34K - $38K/yr

Call Center Representative At Dinamic AS Group, we believe outstanding customer experiences start ... You will handle inbound and outbound communications, assist with customer inquiries, provide ...

New

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and ... Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an ...

Area Temps

Call Center Representative

Cleveland, OH · On-site

$15/hr

A Call Center Representative is needed to answer calls related to pick-ups and drop-offs, transfer calls to other departments, take messages for departments who are busy handling other callers. and ...

Accurate Staffing

Be Seen First

Call Center Representative

Canton, OH · On-site

$15/hr

Call Center Representative Canton, OH | Temp-to-Hire | $15.00/Hour 1:00 PM - 9:00 PM | Monday-Friday + Every Other Weekend URGENT HIRING - APPLY TODAY! Are you professional, dependable, and great on ...

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$30K - $35K/yr

Call Center Representative Swift 7 Consultants is seeking a Call Center Representative to join our ... Handle inbound and outbound customer calls in a professional and courteous manner. * Assist ...

Alphabe Insight

Call Center Representative

Columbus, OH · On-site

$47K - $51K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: * College Degree * Previous contact center experience Position ...

Zolidco

Call Center Representative

Columbus, OH

$15.50 - $19.25/hr

Job Summary We are seeking a motivated and sales-focused Call Center Representative to communicate with prospective and existing customers, identify their needs, and promote relevant products and ...

Nexxaworks

Call Center Representative

Columbus, OH

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

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Showing results 21-40

All JobsCall Center Representative JobsAssistant Call Center Representative JobsAssistant Call Center Representative Jobs in Ohio

Assistant Call Center Representative information

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What are the most commonly searched types of Call Center Representative jobs in Ohio?

The most popular types of Call Center Representative jobs in Ohio are:

What cities in Ohio are hiring for Assistant Call Center Representative jobs?

Cities in Ohio with the most Assistant Call Center Representative job openings:

Assistant Call Center Representative jobs near you
Infographic showing various Assistant Call Center Representative job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Call Center Representative

Sparkbit 360

Cincinnati, OH • On-site

$17 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.Position Overview:

We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing exceptional support and assistance to our valued clients. As a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience.

Responsibilities:

      • Answer incoming calls promptly and professionally, providing accurate information and assistance to customers.
      • Handle customer inquiries regarding products, services, and policies with a focus on customer satisfaction.
      • Resolve customer complaints and issues efficiently while maintaining a calm and courteous demeanor.
      • Process orders, forms, applications, and requests accurately and timely.

    Qualifications:

        • High school diploma or equivalent; associate degree preferred.
        • Excellent verbal and written communication skills.
        • Strong problem-solving abilities and attention to detail.
        • Ability to handle high call volumes in a fast-paced environment.
        • Proficiency with computer systems and customer management software
What We Offer:
  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)