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Assistant Call Center Representative Jobs in Ohio

Savard Personnel Group

Call Center Rep

Cincinnati, OH

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: * Handling inbound and/or outbound calls, assisting customers with inquiries ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing support during ...

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: * Handling inbound and/or outbound calls, assisting customers with inquiries ...

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: * Handling inbound and/or outbound calls, assisting customers with inquiries ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

Midwest Vision Partners

Call Center Representative

Toledo, OH · On-site

$14.75 - $18.25/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications ... Contact patients who have not responded to appointment reminders and proactively assist with ...

Midwest Vision Partners

Call Center Representative

Avon, OH · On-site

$14.50 - $18/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications ... Contact patients who have not responded to appointment reminders and proactively assist with ...

Alphabe Insight Inc

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Elevare Branding is seeking a professional and customer-focused Call Center Representative to join ... Provide accurate information regarding products, services, and company policies. * Assist customers ...

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All JobsCall Center Representative JobsAssistant Call Center Representative JobsAssistant Call Center Representative Jobs in Ohio

Assistant Call Center Representative information

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What are the most commonly searched types of Call Center Representative jobs in Ohio?

The most popular types of Call Center Representative jobs in Ohio are:

What cities in Ohio are hiring for Assistant Call Center Representative jobs?

Cities in Ohio with the most Assistant Call Center Representative job openings:

Assistant Call Center Representative jobs near you
Infographic showing various Assistant Call Center Representative job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Call Center Rep

Savard Personnel Group

Cincinnati, OH

$650/wk

Other

Re-posted 15 days ago

Job description

CALL CENTER REPRESENTATIVE $650+ WEEKLY

Join SAVARD Personnel Group - where your skills are valued!

Key Requirements:
  • Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience.
  • The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner
  • Make outbound calls as needed for follow-ups or customer outreach
  • Provide accurate information regarding products, services, and policies
  • Resolve customer concerns and escalate issues when necessary
  • Document all customer interactions in the system
  • Maintain a high level of customer satisfaction and professionalism
  • Must be able to pass a background check

Shifts:
  • 2nd shift
    2p-1030p
    3p-1130p
    4p-1230a

    3rd shift
    11p-730a
    12a-830a

Duration:
  • PERM


How to Apply:
  • Apply & Receive offers NOW! Download Savard 24/7 App!
  • Call or text us at 205-508-5511
  • Job ID# 56941589