Reports to: Manheim Guest Experience Director
Hours Commitment: Part-time (20 hours/week) with no weekend responsibilities.
Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more people to Jesus and together fully follow him.
Personal Qualifications:
- Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices.
- Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs.
- Be a leader who is:
- Focused: Work hard with urgency and intensity
- Collaborative: Bring others into your work, give and ask for feedback
- Growth-minded: Plan for growth and be ready for when God wants to move by pursuing personal, spiritual, and professional development
- Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable.
- Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment.
Primary Responsibilities:
- Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
- Protect the integrity of personal data that leads to great follow up.
- Assist with location specific responsibilities as designated by the Manheim Campus Pastor and Manheim Guest Experience Director like, but not limited to Pastoral Response Team, Attendee Onboarding, and Volunteer Onboarding.
- Lead and give oversight to the following areas:
- Attendee Onboarding Process
- Attendance Tracking
- Prayer & Comment Follow Up
- Office and Administration volunteer team
- Volunteer Onboarding Process
- Absentee Process
- Administrative duties as assigned.
Required Skills
- Strong people and conflict resolution skills.
- Strong oral and written communication skills.
- Strong organizational and time management skills.
- Strong computer skills with the ability to learn appropriate software skills.
- Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.
Be a Good Steward of Time:
- Hours per week do not include weekend hours.
- Be a part of the local team and central team meetings.
- Attend Central Meetings, Guest Experience meetings, and others as scheduled.
Benefits We Offer:
- Annual counseling benefit
- Casual dress
- Quarterly professional and spiritual development days
- Intentional investment in personal and professional development
Evaluation:
The Manheim Guest Experience Assimilation Coordinator will meet regularly with the Manheim Guest Experience Director for planning, goal-setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.